Future of Rail Services

Lisa Cameron Excerpts

Tuesday 20th December 2022 Westminster Hall

[The Minister of State, Department for Transport (Huw Merriman)]

It is a pleasure to serve under your chairmanship, Mr Robertson. It is also a great pleasure to be part of this debate, which was secured by my hon. Friend the Member for Wimbledon (Stephen Hammond). He said at the very end of his speech that he hoped the debate would be taken as positive and constructive, with ideas to feed into the mix. That is something that I always do with my hon. Friend, who has great expertise both as a brilliant railway constituency representative and as a former Transport Minister. In that regard, I thank him and all the other former Transport Ministers who have fed their ideas into the mix. I hope that I can cover the points made by my hon. Friend in the round, but I will try to address some of them specifically.

The Government remain absolutely committed to reforming our railways and ensuring there are high-quality railway services across the whole country. As my hon. Friend pointed out, the Government commissioned Keith Williams to conduct the first root-and-branch review of the rail industry in a generation, which led to the publication of the plan for rail White Paper in 2021. Before that, more than 750 representations were made to the review, which met over 200 groups across the country. Although my hon. Friend pointed out that the review was completed some time ago—back at the end of 2019—it was extended to allow more time to test the conclusions and ensure that they were appropriate, given the impact of the pandemic on rail.

There have been various changes of personnel, as my hon. Friend is well aware. The Secretary of State and I have been in post only since the end of October. We are reviewing the options for reform, and we expect to be able to provide concrete proposals as to what the reform will look like very shortly. We believe that the case for reform is stronger than when the plan for rail was first published. The lasting consequences of covid-19, along with industrial relations, sustained poor performance and financial challenges, increase the need for modernisation and efficiency. I will come on to the role of the private sector. If we want to regrow the railways back to the passenger numbers that we have previously seen, the best way to do that is to wrap in the private sector, which doubled those numbers post privatisation. I am very much with my hon. Friend the Member for Wimbledon on those optics.

[Dr Lisa Cameron (East Kilbride, Strathaven and Lesmahagow) (SNP)]

I am grateful to the Minister for speaking so eloquently about his vision for the future of rail services. As chair of the all-party parliamentary group for disability, I often hear from people right across the United Kingdom about difficulties in accessing rail services, ticketing offices and disabled toilet facilities. Will the Minister consider those important inclusion issues in his future vision?

[Huw Merriman]

Yes, we certainly will. We are looking at an interesting and challenging set of reforms. Ticket offices are largely unchanged from how they were 30 years back, but only 12% to 14% of tickets are purchased from ticket offices. The key is to find a way to get those personnel outside—on the platform and in the station—to help those with disabilities and mobility issues. Getting them on the platform and on the trains may mean change, but I hope that that will be a positive change for the passenger and the workforce. It will be a more interesting and exciting role with passengers.