Govia Thameslink Franchise

Lilian Greenwood Excerpts
Wednesday 18th July 2018

(5 years, 9 months ago)

Commons Chamber
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Lord Johnson of Marylebone Portrait Joseph Johnson
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I thank my right hon. and learned Friend for recognising that there has been improvement, even if it has not been consistent across all parts of the GTR network. We particularly want to see an even higher standard of service on Great Northern, which serves his constituency, than there has been. Performance overall has been improving: as I said, yesterday the PPMs on Thameslink were at 84% and at 86% on Great Northern. There have been some operational difficulties today due to a signalling failure, which is a Network Rail responsibility. As part of our work with GTR, we are ensuring that it pays particular attention to areas such as that of my right hon. and learned Friend where there has been poorer performance than that across the rest of the GTR franchise as a whole.

Lilian Greenwood Portrait Lilian Greenwood (Nottingham South) (Lab)
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GTR’s third attempt since May to implement a more robust and reliable timetable has been met with understandable incredulity by those passengers who are still experiencing more cancelled services, more confusion and dangerously overcrowded stations and platforms. How long is the DFT prepared to prolong the ridiculous situation in which the only available option to stabilise things is to cancel more trains, causing more pain for passengers who are paying handsomely for GTR’s so-called service? If the Minister will not step in to take direct and effective action to put things right, is not the franchise in effect unfit for purpose? Does that not demonstrate the Department’s total inability to act in the best interests of passengers?

Lord Johnson of Marylebone Portrait Joseph Johnson
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Things are improving, although they are not yet back at the level they need to be. More services are running today—150 to 200 each day—than before 15 July, as a result of the interim timetable that GTR has just implemented, and the number of on-the-day cancellations has been dramatically reduced, so the Chair of the Select Committee could give some credit to GTR for the kind of progress that we have seen since the introduction of the interim timetable on Sunday, while recognising that there is significant work still to be done.