Post Office Horizon: Redress

Debate between Liam Byrne and Jonathan Reynolds

Monday 9th September 2024 Commons Chamber

[Liam Byrne (Birmingham Hodge Hill and Solihull North) (Lab)]

I add my congratulations to Sir Alan Bates and Lady Suzanne on what looked like a very happy day.

I welcome what the Secretary of State has set out for the House this afternoon. When our Select Committee reported back in March, we said that trust in the Post Office was fundamentally broken and that the appeals scheme needed to be independent. This is an important step in that direction, but sub-postmasters have told me this morning that there is still a problem with the time it takes to get offers back when an offer is contested. The claimant’s lawyers have a fixed amount of time to put in a claim; when that claim is contested, it is taking far too long for Addleshaws, in particular, to come back and provide a second offer. What comfort can sub-postmasters take from the Secretary of State’s announcement today? This whole House agrees that justice delayed is justice denied.

[Jonathan Reynolds]

I am grateful to my right hon. Friend, who will, I hope, see his work as Chair of the Select Committee reflected in this announcement—specifically, that we are setting the target to issue initial offers to 90% of claims within 40 working days of receiving a full claim. On the point of how that is defined, a full claim is one where, following legal assessment, it is deemed that it does not require any further evidence to assess the claim further. Once that is in, the targets, which his Select Committee rightly called for to make sure redress is delivered at speed, are part of this process.

Oral Answers to Questions

Debate between Liam Byrne and Jonathan Reynolds

Thursday 5th September 2024 Commons Chamber

[Liam Byrne (Birmingham Hodge Hill and Solihull North) (Lab)]

What thought has the Secretary of State given to attending the Williams inquiry? The Post Office scandal is unfinished business. It is now vital that we not only learn the lessons, but accelerate redress for the innocent and, crucially, punish the guilty fast.

[Jonathan Reynolds]

I am very grateful to my right hon. Friend for that question. As a new Secretary of State, the inquiry and the whole issue has affected deeply how I believe accountability and power should be considered in the roles we have as Ministers. It comes on the back of what we heard about Grenfell yesterday, and what we have heard about Bloody Sunday and Hillsborough. I believe that, although this is essentially a legacy issue, it is exactly the agenda that we have on coming into these jobs. The future of the Post Office must be linked to the inquiry not just in terms of redress, but in how the business model works better for sub-postmasters. I do not believe that this has been put into the public domain yet, but I have received a request to attend the inquiry. I will, of course, do so, and believe it is an essential way to put across what we will take from that inquiry and our plans for long-term reform in the future.