Connected and Automated Vehicles

Lee Pitcher Excerpts

Tuesday 28th October 2025 Westminster Hall

[Lee Pitcher (Doncaster East and the Isle of Axholme) (Lab)]

It is a pleasure to speak under your chairship, Ms Vaz. I thank my hon. Friend the Member for West Bromwich (Sarah Coombes) for securing this timely and insightful debate.

The advent of automated passenger services as a new pillar of our transport infrastructure is a huge opportunity to transform the lives of disabled people. Turning travel from an exhausting gauntlet into a predictable door-to-door experience would be transformational. For too many people right now, travel is a lottery. A ramp that does not arrive, or a lift that is out of order: when supporting my wife, who lives with sight loss, I see at first hand what that means to her. The stress is in not just the journey but the uncertainty. APS can flip that around on its head, and provide reliable, bookable and predictable journeys with accessibility built in rather than just being bolted on.

If we design the vehicles, the pick-up points and the booking systems around real lives, APS can deliver something really quite remarkable but simple and profound, which most of us take for granted: the confidence for someone to get where they want to go every single time. Designing it around real lives means universal design as standard: kerb-level boarding; audio, haptic and visual cues; secure wheelchair spaces; induction loops; seats that can be reserved; and booking systems, in-app and by phone, that work for blind and partially sighted people.

[Rosie Wrighting]

I lost my driving licence because I was having seizures when I was 19 years old. Will my hon. Friend also talk about the fact that this would help people who cannot drive due to seizures?

[Lee Pitcher]

I 100% agree with my hon. Friend. My wife was born with full sight, but over the years her degenerative condition has meant that she had to lose her licence. I know that it was almost like ripping her heart out; the independence she lost was huge. Anybody who experiences that independence—having the ability to go where they want, when they want—will know that it is so difficult to lose. APS should help many more people who experience that.

We have the chance, for the first time in history, to develop a system with the needs of disabled people entrenched from the beginning; not as an afterthought or adaptation, but built for the right purpose from day one. That means co-development, not just consultation, for although disabled people are poised to benefit most from the technology, they are also the most vulnerable if we get it wrong. Co-development means having disabled people in the room with engineers, coders and operators from the first day. It means trials where users co-write the test plan, safety cases published in plain English and feedback loops that actually change the service.

Trust is the prerequisite for adoption. We will not win it with glossy brochures. We will win it by working with disabled people to design safeguards and standards that resonate with them. That is how you build a service that people can have confidence in. Clear rules and accountability must back that up with independent safety audits, black box-style incident logging, a human in loop for edge cases, and transparent performance data for on-time pick-ups, successful ramp deployments, and complaint resolutions, published route by route. APS should knit together the network, not replace accessible buses and trains. Think real-time handovers, shared tickets and guaranteed connections, with compensation when the system fails.

New technology can mean a new lease of life for tens of thousands of people by giving them independence, dignity and the confidence to get where they want to go every single time. We have a genuine once-in-a-generation chance to get this right. I call on the Minister to enshrine the principles of accessibility by design from the very start and ensure service user co-creation from this point on. If we do not do that, we will spend years playing catch up, and the opportunities missed by those who stood to benefit the most will never come again.