Blind and Partially Sighted People: Employment Support

Lee Pitcher Excerpts

Wednesday 20th November 2024 Westminster Hall

[Lee Pitcher (Doncaster East and the Isle of Axholme) (Lab)]

It is great to see you in the Chair, Dr Huq, and I congratulate my hon. Friend the Member for Battersea (Marsha De Cordova) on securing this hugely important debate.

I speak today from personal experience. My lovely wife has retinitis pigmentosa, a degenerative eye condition that has no cure or treatment. Julie has reached the stage where she uses a white cane and eventually, like her mum and uncle, she will probably need a guide dog to assist her. Those who watch “Strictly” may know that retinitis pigmentosa is the condition that comedian Chris McCausland has. Like Chris, Julie is an inspiration, not a gimmick, having recently learned to ski blind.

Julie has never let her disability define her; instead, she excels with the abilities that she does have. What we have learned together over 30 years, as our careers have progressed, is how those abilities can allow her to thrive, and I have to say that her workplaces have been enormously supportive of her.

I will focus on the use of technology and the importance of awareness, because the use of artificial intelligence is a game changer. Apps such as Seeing AI can narrate the world around the user. It harnesses the power of AI to open up the visual world, and describes nearby people, texts and objects. In the world of work, it supports people to identify colleagues and helps to facilitate a team culture. As long as those colleagues do not take offence at being taken for a 55-year-old man, as happened to me when the camera was held up to my face—I am in my mid-40s—it is an absolute gem of a research project.

Maximising the use of existing functionality is also important and remarkably useful. Adobe will read out pages of text, and people can ask ChatGPT to find those texts with a simple verbal instruction. My one ask is that when people use hashtags, they should use a capital letter for each new word because that ensures that the hashtag makes sense when read out.

The ability to work from home has opened up a world of opportunity, as meetings and conferences can be accessed from an environment that does not require travel. Although I often witness the kindness of the majority of people when Julie travels on buses or the underground to visit me or work in London, I also witness people who just barge into her as she gets on to an escalator slowly, or who tut because they cannot get past her. I get upset by that. Julie takes no notice because it has become her norm.

There is a broader need in society for people to better understand disabilities, and that starts with education and awareness in school. Will the Minister speak to the relevant Education Minister about how that can be raised as part of the curriculum review?

Future transport technology is also exciting. It may be that when we travel in future, we will jump into our own driverless vehicles and travel to our destinations. When Julie and I visited San Francisco, we saw a driverless taxi for the first time. At the moment, that can be a scary thought, culturally, but it offers a different kind of hope for travel independence in the future, and we should start to embrace what is out there across the globe.

It is great to have all those technologies and the ability to work from anywhere in any part of the world. It is also great to hear that the world is changing.

[Marsha De Cordova]

My hon. Friend is making a fantastic speech, and I am pleased that he is talking about technology. Does he agree that many technology companies have cottoned on to the fact that if they make their products inclusive, it is better business for them? Companies such as Apple, Microsoft and others are leading the way by ensuring that their apps and devices such as iPads are accessible, which will help not just blind and partially sighted people, but disabled people in general into work.

[Lee Pitcher]

I could not agree more. There is a whole world of innovation out there, involving companies such as Apple and Microsoft, and we need to embrace that and find a way to channel it into everyday society and use.

As I was saying, it is great to have those technologies, but having them out there is not enough. We need to find a way for people to know about them and use them. The amazing work of organisations such as the RNIB, Guide Dogs, and the Partially Sighted Society in my area of Doncaster is just incredible. They make us aware of what can be done at home and at work through the use of technology.

The challenge for us, and for the 2 million Julies out there in the UK, is how to amplify the work of those organisations to improve employment support for blind and partially sighted people even more, to help employers to understand the technologies and processes that give opportunities for all and allow everyone to thrive. I ask the Minister how he might raise awareness of AI use in the workplace to support adjustments to maximise those opportunities.

I finish with this: I ask you, Dr Huq, to imagine Julie on that slope for the first time, carefully traversing the snow, the ice and the undulations with her white cane, then ditching that cane for ski poles, and hurtling down the mountainside with skill, talent and ability. The “Wow!” that you see on our children’s faces says it all. She is a role model and an inspiration. Anything is achievable with determination and the right support and resources. Let us make sure that everyone gets the opportunity to apply those abilities at home, when travelling to and from work, and at work. I want to see a world where that “Wow!” is visible every day in the workplace.