Railways Bill

Kieran Mullan Excerpts

Tuesday 9th December 2025 Commons Chamber

[Heidi Alexander]

There are two key points in this Bill that my hon. Friend will be interested in. First, there are the provisions relating to our partnership work with mayors and mayoral strategic authorities, which will ensure that we work with our devolved partners. Secondly, there is the really beefed-up passenger watchdog, which I will come to. It might help if I say something more on that.

We have a laser-like focus on improving the railways for passengers.

[Dr Kieran Mullan (Bexhill and Battle) (Con)]

Will the Secretary of State give way?

[Heidi Alexander]

I will make some progress.

For too long, the priorities of passengers and the industry have not been one and the same, and that has to change now. Alongside GBR, we will create the passenger watchdog—a strong, independent voice for the customer. It will set tough standards, independently monitor the experience of passengers, investigate persistent issues, and relentlessly push for a more accessible railway.

--- Later in debate ---

[Heidi Alexander]

I would be happy to arrange that meeting. This issue was raised with me when I visited Norwich, on the day that Greater Anglia transferred into public ownership. As my hon. Friend is aware, the delivery of East West Rail will happen in three stages. We first need to get to Cambridge; after that, I would be happy to have that discussion, but it will take a huge amount of work to get us from where we are today to seeing trains running between Oxford and Cambridge, which has to be the priority.

[Dr Mullan]

Will the Secretary of State give way?

[Heidi Alexander]

I will give way, and then I will make some progress.

[Dr Mullan]

Understandably, the Secretary of State has been talking primarily about passengers so far, but of course, the railways also transport freight; for example, they are important suppliers to British Gypsum in my constituency, taking many lorries off the already congested A21. Could she lay out what her ambitions are for increasing the use of freight on the railways, and how she will deliver those ambitions?

[Heidi Alexander]

I do think we need to move some of the freight that we currently move by road to the railways. The Bill will require the Secretary of State to set a freight growth target, and Great British Railways will have a duty to have regard to that target when it exercises its statutory functions, so that is at the heart of this Bill.

Finally, I will talk about access to the rail network. Great British Railways will be responsible for getting the best use out of the finite network capacity that we have, which is essential if we are going to improve performance, reduce disruption and allow more communities to be served by the railway. We want customers to be given the best choice of services and routes; this will be a core principle of Great British Railways, so it will work with open access and freight operators to harness the best of the private sector, taking access decisions across the whole network in a way the current regulator never could. We saw the urgent need for change only last week, with the ridiculous prospect of an empty 7 am train running from Manchester to London—a decision by the regulator that has now thankfully been reversed. However, let me be clear: GBR will not be allowed to act unchecked. The Office of Rail and Road will have robust powers to hold GBR to account, and all decisions GBR makes regarding access and charging will be appealable to the ORR. This will ensure that GBR’s decision making is fair, considered and transparent across the board.

Before I finish, I draw the attention of the House to our accessibility road map, which was published alongside the Bill. My colleague Lord Hendy, the rail Minister, wrote in that publication that

“for too many people…the railway remains a system of barriers. That must change.”

I could not agree more.  As far as I am concerned, a railway that fails to serve everyone is not fit for purpose—which is why the Bill also gives GBR and the passenger watchdog clear duties, ensuring that the needs of disabled people are at the heart of decision making.