South East Water: Disruption of Supply

Kevin McKenna Excerpts

Wednesday 3rd June 2026 Commons Chamber

[Emma Hardy]

And the councillors, of course, through the local resilience forum; they need to make sure they are ready for what may be another hot summer.

[Kevin McKenna (Sittingbourne and Sheppey) (Lab)]

Constituents of mine have been really worried and concerned by seeing residents of Herne Bay and Whitstable along the coast deprived of their essential water supplies. It should not have come as a shock; we know that there was 15% extra usage of water during the heatwave the other week, but local farmers were telling me in March and April that water supplies in the swales on Sheppey were really low. We have more investment coming, but it is really chalk and cheese in my area and in Swale, where we have Southern Water and South East Water. South East Water is absolutely dreadful, whereas on Sheppey—which is particularly vulnerable to water supply issues—we have a new water main coming, £4 million-worth of investment, and a massive new drainage system. The difference between those two companies is obvious, so will the Minister tell me how we cannot just increase the amount of investment going into the water system, but deliver it at pace, and how we can end the postcode lottery of whether people get water or do not just because of the management of these firms?

[Emma Hardy]

On the issue of farmers and water supply, I am keen to make it much easier for farmers to set up on-farm reservoirs. I have heard repeatedly from farmers that they find that difficult, so I want to make it as simple as possible. I have spoken to too many farmers who tell me about their frustrations, particularly in the Suffolk area; they say, “All winter, we send all the water out into the sea, and then all summer, we wish we had it back.” I want to do something about that.

Every single water company has been told to produce a drought emergency plan ready for the summer, to make sure we are prepared. As for making sure the companies deliver what they promise, one of the things we did through the Water (Special Measures) Act was ensure that if they do not deliver what they promise, the money they have taken to deliver it must be refunded to customers. That money has been ringfenced, and the Water Delivery Taskforce tracks all of the major projects to make sure they are on track and on budget. If they are not, we as a Government intervene to understand why, and to assess what can be done to bring those projects back on track.

My hon. Friend is quite right that someone who lives in a certain area should not suffer a much poorer service than they would receive if they lived somewhere else. That is why we want to get a better grip on the delivery of projects, and also make it easier for people to hold on to water during the winter, to make sure they have it during the summer.