Trans-Pennine Rail Travel and Delays

Debate between Kevin Hollinrake and Lord Johnson of Marylebone

Tuesday 11th September 2018 Westminster Hall

[Joseph Johnson]

As I said when I met the delegation that the hon. Lady refers to, I am keen to look at Hull’s services and see how we can improve them for the future. Hull is a critical city and we want to ensure that the hon. Lady’s constituents are getting the kind of services that they need so that Hull and its economy can thrive. I am happy to see any further representations that she wants to make about where she sees the timetable falling short and the kinds of changes she wants to see in the future. It remains the Department’s overriding priority to make sure that the industry restores reliability for passengers as soon as possible.

With respect to Manchester, York and Scarborough, with services affected by congestion in the central Manchester area and the rules applied by Network Rail when considering which services are given priority at key pinch points, many of the York/Scarborough services have been subjected to an agreed performance recovery plan. That requires them to terminate services short of destination in certain circumstances in order to limit the potential for a reactionary knock-on for other services.

In the light of that plan, TransPennine Express has been implementing a number of measures to improve performance on the line. For example, it has pledged to change the schedules of its drivers to reduce the circumstances where trains need to be terminated prior to arriving in Scarborough. It has also promised to advise passengers, wherever possible, prior to their departure from York if a train does need to be terminated at Malton, so that they can wait for the next train from York if they so wish.

My hon. Friend the Member for Thirsk and Malton mentioned communication shortfalls. TPE is also working with London North Eastern Railway on the east coast to ensure that communications at York during disruptions are improved for passengers, with clear guidance, advice and information, and arrangements to allow eligible season ticket holders to claim compensation, in addition to the ongoing and regular delay repay process.

[Kevin Hollinrake]

The Minister mentions rosters and communication, but TransPennine promised those measures to me in a meeting four or five weeks ago. Does he know whether it has implemented them? It would be interesting to see whether it has actually implemented them or whether it is still promising them.

[Joseph Johnson]

My hon. Friend is rightly anxious to see progress on behalf of his constituents. The Department will hold TPE to account for the delivery of its promises. It is vital that we see rostering at a sufficient scale to enable the services to proceed as scheduled. It is also vital that communications are of the quality that his constituents expect.

It is right that passengers are compensated after severe disruptions. Like Northern, TPE has opened compensation for season ticket holders. TPE season ticket holders on routes that were disrupted are eligible for up to a week’s compensation. Both train operators—Northern and TPE—will be opening an additional compensation scheme to ensure people who travel regularly on the disrupted routes without a season ticket are also eligible for compensation. That was announced at the end of July by Transport for the North, which is leading on the design of the scheme. Further details will be announced shortly.

More broadly, the Secretary of State has commissioned an independent inquiry by the Office of Rail and Road, the independent regulator, to examine why we were in that situation and to reduce the chances of it ever happening again. An interim report is expected to be published this month ahead of a final report towards the end of the year. Following recommendations from a joint industry group including TPE and Northern, the operator will implement a number of further performance improvement measures from December 2018 focused on the north trans-Pennine route, where performance has been poorest. A number of other improvements are also due across the region in the next year or so. In 2019, TPE will be introducing its three brand new Nova train fleets, which will provide additional capacity across the network. Customers will benefit from more seats, faster journey times and improved comfort with greater leg room.

Investment across the north will deliver more services by 2020. We plan to deliver additional services and capacity in the next two years over a series of timetable changes. However, they are to a degree predicated on infrastructure works being delivered in time by Network Rail.

[Kevin Hollinrake]

I am grateful to the Minister for his comments. Is he able to shed any light on the issue of short-forming? Is it appropriate policy, and what can we do about it? It is clearly causing significant overcrowding on some routes, and some people are being prevented from travelling on certain trains and have to catch later trains.

[Joseph Johnson]

The Department monitors short-forming very closely as part of its supervision, jointly with Transport for the North, of the Northern and TPE franchises, which are jointly managed with Transport for the North. The operators are required to provide specified levels of capacity, and if they short-form trains or provide fewer carriages than they are meant to, the Department takes that very seriously and holds the operator to account for it.

Oral Answers to Questions

Debate between Kevin Hollinrake and Lord Johnson of Marylebone

Thursday 5th July 2018 Commons Chamber

[Joseph Johnson]

Transport for the North has set out high-level details of the scheme, which will enable passengers who have season tickets to be compensated for up to one month’s cash compensation where they have suffered severe disruption. That is in addition to the normal compensation schemes available to passengers through the delay repay mechanism.

[Kevin Hollinrake (Thirsk and Malton) (Con)]

Passengers are experiencing significant delays travelling from west to east on TransPennine Express services, owing to cancellations and other delays. Will the Minister do everything that he can to persuade TransPennine Express to improve these services and to offer proper compensation? Season ticket holders in Yorkshire are getting one week’s compensation, whereas those in the north-west are getting one month’s compensation. That does not seem fair.

[Joseph Johnson]

Transport for the North has determined that passengers on the most severely affected routes, principally on Northern services, will get four weeks’ cash compensation, as my hon. Friend rightly said, and those on the less severely affected routes, which happen to be in Yorkshire, will receive one week’s cash compensation. That is a matter for Transport for the North.

Tuition Fees

Debate between Kevin Hollinrake and Lord Johnson of Marylebone

Wednesday 19th July 2017 Commons Chamber

[Kevin Hollinrake (Thirsk and Malton) (Con)]

It is a pleasure to follow the hon. Member for Ilford North (Wes Streeting), although I did not concur with all his points. I will address one or two of them in my speech. First, however, let me join others in congratulating the hon. Member for Blaydon (Liz Twist). She made a very touching and well-delivered speech, and it was wonderful to hear about her work in the Samaritans, which—in addition to her work as a Member of Parliament—shows that she is a true public servant. Whatever the public or the media may say, I believe that the vast majority of people who decide to enter the world of parliamentary politics do so because they want to make the world a better place, and it is clear that that is why the hon. Lady is sitting on the green Benches today. I welcome her to the House.

I think that all of us, when we remember our time at school, describe someone as our favourite teacher. Mine was a gentleman called Ken Hudson, my physics teacher. Ken was a pipe-smoking, bespectacled gentleman with a haircut like Ray Reardon’s—hon. Members may remember that he was a snooker player. Ken was definitely my inspiration, although I did not do tremendously well in physics at A-level or at college.

I remember the day we did our physics mock O-level. None of the class did particularly well. Ken walked into our classroom, stood by the blackboard, wiped it down, and just looked at us until we all went very quiet. Then he wrote across the blackboard in chalk, “The world does not owe you a living”. That has stuck with me for 37 years, and it has stuck with my children, too, because I tell them about it an awful lot—the principle that the world does not owe anyone a living. I also tell them that their parents do not owe them a living.

My son, who had just left his sixth form, had to choose whether to go to university or enter the world of work. Was he going to invest in his education? Was he going to university? If a person can provide for themselves at 18, the world does not owe them a living. At that point, it is their decision whether to invest their money—tuition fees and student accommodation away from home—and time. All that would add to my son’s debt in the future. Did he want to spend up to £30,000, £40,000 or £50,000 on his education, which might pay in the future? As we have heard, it could pay up to a quarter of million pounds over a lifetime, so that might have been a sensible choice to make. He decided not to do that, but instead to move into the world of work. Do I think it is right that he, having made that decision, should fund others who choose to go down a different route and enter higher education and university? I do not think it is right that he should have to bear that burden; surely the burden should be carried by those who benefit most from that education.

Of course other people benefit from the fact that our society is better educated, but there is a clear correlation between someone’s education and their investment in it, and the long-term return that they will see from it. A balance needs to be struck; somebody has to pay. We do not have a bottomless pit of money; that is an absolute fact. So who will pay is the key question.

I tried to intervene on the hon. Member for Ilford North (Wes Streeting), because I wanted to ask him a question. He has a very sensible economic perspective. At a time when we are spending £60 billion more every year than we are collecting in taxes, does he honestly feel that the £11.2 billion a year allocated to this policy in the Labour manifesto is the best way to spend that public money at this time, with all the other demands we have, including on our healthcare and our pre-18 education? Does he honestly feel that is the best use of that public money? I do not.

We have to make ends meet in this country, and therefore must choose where to allocate our resources for the best effect. [Interruption.] I am happy to take an intervention, but the point is that the Labour manifesto clearly has £250 billion of extra spending, plus £25 billion a year in infrastructure spending, which is another £125 billion. It would also nationalise the water companies and the railways. That amounts to £500 billion of extra debt. That same manifesto also says that if Labour had been in government they would have reduced the national debt over the course of this Parliament. How is that possible? How does any of this stack up? It is uncosted spending after uncosted spending.

The issue of past student debt was not in the manifesto, of course, but what the Leader of the Opposition said about that is clear, and not every party commitment needs to be in the manifesto for people to have a reasonable degree of expectation that it will be delivered. He said:

“I will deal with those already burdened with student debt.”

That was a clear commitment. So on top of that £500 billion, there is another £111 billion—uncosted debt after uncosted debt. That is the reality, and we cannot carry on like that. We must not go back to the 1970s, which is when I grew up; my household had uncollected rubbish and the TV used to go off at 10 o’clock. I am old enough to remember that, and we will return to it if we do not maintain a sensible economic policy.

It is wrong to think that we on this side of the House are not worried about student debt. Of course I am worried about student debt—both that of the many students across the country, and potentially that of my children, as I have three more children, some of whom might choose to go to university. We should be talking about constructive ways of allowing students to go through university and benefit from higher education without incurring so much debt. One way of doing so would be to have shorter courses. My daughter is looking at a psychology course.

[Joseph Johnson]

My hon. Friend will be pleased to know that the Higher Education and Research Act 2017, enacted on the last day of the last Session, makes it possible for universities to offer shorter courses, such as two-year degrees.

[Kevin Hollinrake]

That is an example of ideas in action, and it is tremendous news. I should have been following that more closely, but—[Interruption.] I see that you want me to conclude, Madam Deputy Speaker, but I will make a couple of quick points, if I may.

We should look at the US system, with its modular courses. Students can also live closer to home and not incur the accommodation and living costs involved in moving away. There are ways to reduce the financial impact on students, but overall this is about choice and who pays for those choices. I believe the burden of the cost should be borne by those who benefit from the education.