Oral Answers to Questions Debate

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Department: Department for Work and Pensions

Oral Answers to Questions

Kevin Foster Excerpts
Monday 27th March 2017

(7 years, 8 months ago)

Commons Chamber
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Penny Mordaunt Portrait Penny Mordaunt
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I would be very happy to meet the hon. Gentleman to do so. PIP is a better benefit than DLA—it better serves a wider range of people with a wider range of conditions better—but we can always make improvements to the system, and I would be very happy to meet him.

Kevin Foster Portrait Kevin Foster (Torbay) (Con)
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In relation to PIP, will the Minister assure me that the DWP is engaging with those with experience of mental health conditions to ensure that our programmes and our frontline staff have a proper understanding of how a mental health condition can have an impact on someone’s life?

Penny Mordaunt Portrait Penny Mordaunt
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I can give my hon. Friend such an assurance. In addition to the user rep panels that we are introducing in April, we have been conducting a trial since mid-March—it will take about six weeks—looking at audio recording, which should involve about 400 claimants. That is a tool not just to guarantee quality, but to provide reassurance to the claimant.