Business of the House

Kevin Brennan Excerpts

Thursday 10th October 2013 Commons Chamber

[Mr Lansley]

I need to point out that one of my constituents is the chief executive of the Heads of the Valleys Development Company, so I will make no comment about that. I will, of course, ask my colleagues in the Treasury to respond to my hon. Friend’s point.

[Kevin Brennan (Cardiff West) (Lab)]

May we have a debate on why the Government are refusing to do anything about the scandal of rip-off premium rate phone lines? The Which? report out today shows that this is a continuing scandal, yet I understand that the Government plan to take no action on it. Why are the Government always on the side of rip-off big business rather than the little guy?

[Mr Lansley]

On the contrary, the Government have been very clear that public services should not use premium rates so that people can access public services without paying a premium price to do so. If I may say so, when I was Secretary of State for Health, the roll-out of 111 as a service could be distinguished in a number of ways from its predecessor service NHS Direct, including being free to those who use it. There is a wider issue about the use and impact of premium rate services, particularly from utility companies and the like: customers, and particularly vulnerable people, should be able to access them without having to pay an extra charge. I shall ask colleagues in the Department for Business, Innovation and Skills to respond to the hon. Gentleman on this point.