Electronic Travel Authorisation: Dual Nationals

Kerry McCarthy Excerpts

Wednesday 25th February 2026 Commons Chamber

[Mike Tapp]

I thank the hon. Member for her response to my answer. I am clear that there has been no mishandling from the Home Office on this important issue. As I said in my speech, this has been on the Government website since 2024. We have also spent significant sums of money on getting the message out there, including through the relevant media and through communications to those who have naturalised over the last decade. Communications, as we all know in this place, can be difficult and some people can be missed. I have worked as hard as I can to get the message out there, including on Australian television.

The hon. Lady is right in saying that there is no eligibility for an ETA. That is due to the Home Secretary’s power to grant an ETA deriving from the immigration rules, which do not apply to British citizens. A passport costs £100. The turnaround times that we are seeing after the increase in demand are well within the expected limits, taking four weeks for those applying from outside the country, with the average at around nine days. That is fast. They can also apply for an emergency travel document in extreme circumstances and the turnaround times for that can be as quick as two days. There are also transitional methods in place, such as using expired passports that were issued after 1989. There has been significant communication and advice to carriers, including my meeting many of them to ensure that they fully understand the new measures in place. The carrier support line is also active, through which anyone encountering issues can make contact.

It is important that we introduce these measures. They are modernising, they are making our border more secure and they are very much in line with what other nations are doing. I have sympathy for those who may be encountering issues. On Monday next week, I will hold drop-in sessions that all Members of Parliament with specific cases—I do not want to go into too much detail on the Floor of the House—can visit.

[Kerry McCarthy (Bristol East) (Lab)]

I was contacted in the early hours of this morning by two constituents who became proud British citizens in December. They did not have time to apply for British passports—they are from other EU countries with passports from there—because they were off on an extended honeymoon in south-east Asia. They now feel that they cannot get back into the UK from their honeymoon. They are absolutely stranded. I can pass on the details of the case to the Minister’s officials, but what would he advise? My constituents need to get back into this country as soon as possible. They should not have to pay a fortune for the privilege.

[Mike Tapp]

My suggestion at this point is that my hon. Friend’s constituents visit the Government website and call the support line to see what advice can be offered. I cannot go into specific details right now about that case, but if she comes to my drop-in session on Monday, where there will also be officials, we can deal with that. I am also happy to speak after this urgent question.