DWP: Performance

Kerry McCarthy Excerpts

Monday 30th June 2014 Commons Chamber

[Rachel Reeves]

I thank my hon. Friend for that intervention.

I hope the Secretary of State also responds to the calls we are making today for the Government to give sick and disabled people some clarity and assurance by publishing a guaranteed time limit for the assessment of claims. For example, Macmillan Cancer Support has recommended that the personal independence payment assessment process be limited to 11 weeks. I hope the Secretary of State will tell us today that he will undertake to give that guarantee—if not, why not?

We are also calling for the Secretary of State to own up to the extent of the problems in his Department, particularly the mounting costs arising from problems with the personal independence payment, the work capability assessment and universal credit. The introduction of personal independence payments in place of disability living allowance was supposed to save £780 million in annual spending by next April, but with £200 million a year being spent on administration, including £127 million a year going to contracted-out assessment providers, this change is set to be completed not next year but, at this rate of progress, in 42 years’ time.

[Kerry McCarthy (Bristol East) (Lab)]

I received an e-mail today from a constituent who is in considerable distress. She first applied for her PIP on 1 November 2013, so she has now been waiting for eight months. She is in work and she has always been physically fit but she has now just been struck by misfortune. She is in such distress and Atos has told her that her referral is subject to a quality check to see whether Atos is doing its job properly. Clearly, if it has taken eight months to get to this stage, it is not doing its job properly.

[Madam Deputy Speaker (Mrs Eleanor Laing)]

Order. Interventions must be short because a great many Members are waiting to speak and it is simply unfair if people make speeches instead of interventions.