Voluntary Sector

Karl McCartney Excerpts

Wednesday 4th July 2012 Westminster Hall

[Stephen McPartland (Stevenage) (Con)]

It is a pleasure to serve under your chairmanship, Mr Dobbin. I thank the Minister for coming, and I am pleased that some hon. Members are here today to celebrate the voluntary sector in small towns and cities. I know that my hon. Friend the Member for Carlisle (John Stevenson) is keen to speak, and that my hon. Friend the Member for Lincoln (Karl MᶜCartney) is keen to intervene. I am happy for both to do so.

Everyone here today recognises the important contribution in our areas that the voluntary sector makes to many families and to our local economies. The voluntary sector receives and spends tens of billions of pounds every year and employs hundreds of thousands of people who are all trying to make a difference to the life of other people.

Before I raise two points with the Minister, I would like to celebrate the work of the 163 charities and more than 100 community groups in my constituency. Yes, that is right—in my constituency, with 69,000 people on the electoral roll, we have about 300 charities and local community groups all trying to make a difference. A classic example took place just this weekend, when Stevenage hosted the largest armed forces day celebration in Hertfordshire. The Stevenage indoor market traders, under the chairmanship of Peter Mason and its outstanding committee, welcomed the market stall that Mark Williams, a Gulf war veteran, runs for the national Gulf Veterans and families association. It not only raises funds, but tries to support servicemen and servicewomen who fought in the Gulf.

There were more than 20 charity stalls on the day, and thousands of people attended. I was honoured to be given the opportunity to speak at the opening of the day, and was humbled to meet a Dunkirk veteran who was collecting money in a bucket for the Royal British Legion. As a nurse, she had looked after wounded soldiers on the beaches at Dunkirk. I was very proud of what she had done, and it was an honour to meet her. There were many other stories from veterans and war widows. I was proud that our community came together to show our support for our armed forces.

Turning to more established local charities in my constituency, I am proud to be a patron of Turn the Tide, a local charity that tries to help disadvantaged young people. We are trying to teach children, in groups of two, how to build a small sailing dinghy. Once they have built the dinghy, we then teach them how to sail it on Fairlands Valley Park sailing lake. We hope this will develop into a lifelong hobby for the children, and we are also looking into the possibility of giving them access to some qualifications. The charity is run by a good group of people. A number of people have come through the scheme so far in the past year or so, and it is proving to be a huge success.

I am also a trustee of The Living Room in Stevenage, which is a charity founded and led by the inspirational Janis Feely, who now has an MBE for her services. The Living Room is a charity that helps people put their lives back together and makes a massive contribution to the local community. It simply tries to break the cycle of addiction and uses abstinence-based group therapy to help addicts recover, whether from drugs, alcohol, food or other addictions. The programme at The Living Room in Stevenage works. It has a high success rate because of a very unique selling point—all the counsellors have been addicts in the past. They have all reached rock bottom and they all know what it is like to be there. They know when the people they are counselling are pushing a little bit further than they should, and when they are not going fast enough. It is a unique charity and I am delighted to have been involved with it for a number of years.

[Karl MᶜCartney (Lincoln) (Con)]

I congratulate my hon. Friend on securing the debate. It is also a pleasure to serve under your chairmanship, Mr Dobbin.

My hon. Friend mentioned being a trustee of various charities in his constituency. He also mentioned how many charities there were in his constituency. There are 270 charities and voluntary sector organisations in Lincoln. With the help of two companies, Lindum Group and Wright Vigar, we have a number of receptions coming up to thank the trustees of those charities. With 270 charities and voluntary organisations, the number of trustees in my constituency numbers in the thousands. I am sure that my hon. Friend would like to welcome that.

[Stephen McPartland]

The importance of trustees to charities is massive. The Minister will be aware that one of the biggest challenges for charities is to attract good-quality trustees. It is like being a school governor—they are overwhelmed with paperwork and given a huge amount of responsibility. Like most people involved in charities, all they want to do is help people. I am delighted to hear that my hon. Friend is welcoming all the trustees in his constituency. It has given me a very good idea, and I will no doubt be doing something similar later this year.

Returning to the work of The Living Room, the charity is very good at putting people’s lives back together. It has helped mothers recover to the point where they have been able to get their children back out of care. It has helped to rebuild marriages, and it has helped many clients, as we call them, to go back to the world of work and put their lives back together. It is a fantastic organisation, and I am very proud to be associated with it.

Another charity that was started in Stevenage is unique, and I love it. It is run in partnership with Hertfordshire police and has expanded across the county, and I understand that a number of other police forces are interested in it. It is called Dog Watch. Everybody has heard of neighbourhood watch, but we have a system called Dog Watch. Dog walkers are often the ones who identify fly-tippers. It is usually a dog walker who is unfortunate enough to discover a dead body, because their dog finds it. More than 400 people have signed up with Hertfordshire police through the Dog Watch charity, and they are effectively the eyes and ears on the ground in Stevenage. There are many community events, and the whole community gets involved. Dog Watch helps rescued dogs and looks after a number of animals. Most importantly, people are out there with the police on a day-to-day basis. If something happens and the police are keen to find out what is going on, they have access to a resource of people who have probably walked past the very spot three times that week and may have seen a particular vehicle or something else. Dog Watch is led by a lady called Sarah Sheldrick, and she is also an inspiration.

Young people are very important in charities. Only last week, I visited Thomas Alleyne school in Stevenage, where the pupils presented me with a petition that I hope to give to the Secretary of State for International Development. They want all children throughout the world to have access to primary school education. You know, Mr Dobbin, that I am very interested in global poverty and what is going on around the world, especially in relation to access to education. The pupils of Thomas Alleyne school have gone a step further and raised enough money to send three African children to school for the next year. The pupils are making a personal demonstration to those children in Africa that they will try to help them get educated. That is very important, because it shows that in my constituency of Stevenage people are becoming involved with community spirit right from the start.

A slightly larger charity based in Stevenage is POhWER, which provides highly skilled advocates to support vulnerable people who find it difficult to challenge the NHS and other services when things go wrong, and to help people get the public services they need. I work very closely with POhWER and am a huge fan of the support it gives to people. It understands the challenges, as most of the board of trustees have used advocacy services themselves in the past. The Minister with responsibility for care services has written to POhWER to thank it for the work it does, particularly with those who have mental health issues. POhWER is also a success, because it is one of the few charities that has managed to win some Government contracts to provide advocacy services. That brings me to my first question to the Minister. Why is it so difficult for charities and community groups to win contracts from the public sector?

The Minister is keen for local councils, local NHS, police and various public sector bodies to work more closely with local charities and community groups, and many do, but that never seems to translate into a contract in my area. The tendering processes of local public bodies are bewildering. Most charities just want to get on with helping local people and cannot navigate the complex bureaucracy that is put in their way.

I met a couple of people last week who are keen to launch a self-empowerment service in Stevenage, but they are coming up against huge barriers and do not think that they can deal with the tendering process. They believe—I have heard this complaint from many small local charities—that many of the contracts are too large and say that, when they can get involved in a contract, they effectively have to subcontract to a larger charity or a private sector organisation, and feel that they do not get what was promised. I am also starting to hear complaints that charities are being used as a form of bid candy; that is, they are being used by large providers to win a contract, but see little benefit locally. That issue has arisen time and again in my constituency, especially in the past 18 months, as ever more contracts of this kind have gone out.

We need to level the playing field and have services delivered more locally, but how does the Minister intend to do that? The Government’s localism agenda works; it is the right thing to do. We have to push power away from central Government towards local people and communities. However, many local councils seem to be acting as a barrier between the Government and local communities. Councils pay lip service to the Government, but do little to help local community groups and small charities tender for contracts. It is almost as if they want to keep as much work as possible in-house. In my constituency, Stevenage borough council keeps everything in-house and does not outsource anything, so it is difficult for small groups and charities to be involved in any way.

Will the Minister consider introducing to councils more standardised bidding and monitoring forms that pass the plain English test? We are giving councils guidance and working hard—the Minister is desperate for them to engage with local community groups—but in my experience in the past two years, there is a barrier between the Government and local communities, which means that community groups cannot navigate bureaucracy and red tape. Those groups want to help people, just as small businesses want to get on and sell their product and not deal with health and safety and myriad other regulations. Many small charities and community groups are subject to the same regulations as businesses and are not geared up to work with them.

It would be remiss of me not to mention the issue of irrecoverable VAT, which costs local charities and community groups up to £500 million a year. This is a long-standing issue, but it is important that we try to tackle it.

Many people in my constituency come to me about Criminal Records Bureau forms. One man has had 15 CRB forms for the different groups that he is involved in. We put the Protection of Freedoms Act 2012 into place and we are getting rid of unnecessary bureaucracy to do with CRB forms, and I know that the idea is that, if there has been no change in people’s circumstances, they will be able to log on to the internet, check the system and move forward. However, it is two years on and that measure does not seem to have been implemented yet, and nobody knows when it will be implemented. People are agitated, saying, “Do I need to get my new CRB forms, because I’m going to be helping out?” The CRB forms are a huge barrier to people being involved in community groups.

The Government have made it clear that volunteers should not have to pay for CRB forms. However, most councils are, in my experience, charging an administration fee to process the forms, so the reality is that most volunteers are being charged for a CRB form, and that cost is borne by the individual or the charity. There is a sense of a barrier between what we want to achieve and what local communities want and what is happening. We need to leap across the barrier and deliver this free service to volunteers.

I would have loved to mention every one of the 300 charities and community groups in Stevenage, but no doubt we can do that in an hour-and-a-half debate in future.