Asked by: Karen Buck (Labour - Westminster North)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, with reference to the paper entitled Completing the move to Universal Credit: Learning from the Discovery Phase, published by his Department on 10 January 2023, whether his Department has taken steps to support legacy benefit claimants who did not make a claim for Universal Credit within three months of their migration notice and had their existing entitlement terminated without a replacement income being in place.
Answered by Guy Opperman - Parliamentary Under-Secretary (Department for Transport)
The Department has provided significant support to claimants as part of the Discovery Phase of the Universal Credit Programme.
For the Discovery cohorts, claimants were granted an automatic one-month extension to their deadline date. If a claimant did not claim by their extended deadline, they were notified that their current benefit(s) would be terminated unless they had significant support needs requiring a further extension.
To encourage and support claimants to claim Universal Credit, the Department sent text messages and phone calls during the one-month extension period. Where appropriate, the Department provided enhanced support, including home visits, to engage claimants face-to-face.
For those claimants who require significant support, the Department holds case conferences with local Advanced Customer Support Senior Leaders who provide local expertise, working with different organisations to take a multi-agency approach to supporting our most vulnerable claimants.
For claimants who have their benefits terminated, if they then make a claim to UC within one month of their benefit(s) being terminated, their claim is then backdated to their deadline date and they will still receive Transitional Protection where entitled.
Asked by: Karen Buck (Labour - Westminster North)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, pursuant to the Answers of 22 November 2022 to Question 86473 and of 2 December 2022 to Question 101705 on Department for Work and Pensions: Complaints, if he will set a maximum target for the length of time taken to assign an Independent Case Examiner complaint to an investigator.
Answered by Mims Davies - Minister of State (Department for Work and Pensions)
There is no service standard for the period of time a complaint is awaiting allocation to an investigator. This is because ICE has no control over the number of complaints it receives, which can vary significantly from month to month and year to year. Other factors which affect the rate of allocation of complaints are the complexity of the individual complaint to be investigated, the evidence required to do that, the available investigative resource and the volume of work on hand. The ICE office is, nevertheless, continuously reviewing its processes and operating model to improve productivity.
Asked by: Karen Buck (Labour - Westminster North)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many Universal Credit recipients had (a) Limited Capability for Work and (b) Limited Capability for Work-related Activity in each month since May 2016.
Answered by Tom Pursglove - Minister of State (Minister for Legal Migration and Delivery)
The table shows the number of Universal Credit (UC) claimants classified as having Limited Capability for Work (LCW), and those classified as having Limited Capability for Work Related Activity (LCWRA) across Great Britain on the second Thursday of each month from April 2019. The second Thursday of the month is used in the creation of our UC caseload information.
Prior to April 2019, some UC claims were recorded on an interim operational system called UC Live Service (UCLS). Figures for UCLS Health claimants are not currently collated and to develop that information would incur disproportionate cost.
These figures are rounded to the nearest 10 and produced using internal MI, are not quality assured to Official Statistics standards, and may be subject to revision.
| LIMITED CAPABILITY FOR WORK | LIMITED CAPABILITY FOR WORK RELATED ACTIVITIES |
Apr-19 | 59,010 | 146,960 |
May-19 | 63,520 | 157,010 |
Jun-19 | 69,520 | 172,770 |
Jul-19 | 75,850 | 186,610 |
Aug-19 | 81,240 | 202,910 |
Sep-19 | 86,480 | 231,250 |
Oct-19 | 89,600 | 247,570 |
Nov-19 | 91,410 | 262,400 |
Dec-19 | 92,940 | 288,750 |
Jan-20 | 94,180 | 303,710 |
Feb-20 | 114,580 | 332,250 |
Mar-20 | 125,780 | 363,350 |
Apr-20 | 143,800 | 381,840 |
May-20 | 146,640 | 392,710 |
Jun-20 | 147,540 | 402,390 |
Jul-20 | 147,670 | 411,820 |
Aug-20 | 146,960 | 426,340 |
Sep-20 | 139,260 | 438,880 |
Oct-20 | 139,230 | 454,100 |
Nov-20 | 140,780 | 476,790 |
Dec-20 | 146,940 | 490,880 |
Jan-21 | 153,100 | 512,890 |
Feb-21 | 157,270 | 529,760 |
Mar-21 | 162,350 | 549,790 |
Apr-21 | 167,540 | 571,950 |
May-21 | 172,930 | 596,960 |
Jun-21 | 177,390 | 618,750 |
Jul-21 | 180,820 | 637,230 |
Aug-21 | 187,290 | 660,670 |
Sep-21 | 191,590 | 676,860 |
Oct-21 | 198,540 | 703,950 |
Nov-21 | 203,050 | 723,170 |
Dec-21 | 207,900 | 743,720 |
Jan-22 | 212,780 | 765,430 |
Feb-22 | 219,010 | 789,470 |
Mar-22 | 224,070 | 814,420 |
Apr-22 | 231,200 | 846,370 |
May-22 | 235,060 | 865,500 |
Jun-22 | 241,290 | 894,900 |
Jul-22 | 248,390 | 925,280 |
Aug-22 | 253,150 | 946,380 |
Sep-22 | 258,460 | 969,970 |
Oct-22 | 264,640 | 997,080 |
Nov-22 | 270,540 | 1,022,540 |
Asked by: Karen Buck (Labour - Westminster North)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many Universal Credit recipients had (a) Limited Capability for Work and (b) Limited Capability for Work-related Activity in each month since May 2016.
Answered by Tom Pursglove - Minister of State (Minister for Legal Migration and Delivery)
The table shows the number of Universal Credit (UC) claimants classified as having Limited Capability for Work (LCW), and those classified as having Limited Capability for Work Related Activity (LCWRA) across Great Britain on the second Thursday of each month from April 2019. The second Thursday of the month is used in the creation of our UC caseload information.
Prior to April 2019, some UC claims were recorded on an interim operational system called UC Live Service (UCLS). Figures for UCLS Health claimants are not currently collated and to develop that information would incur disproportionate cost.
These figures are rounded to the nearest 10 and produced using internal MI, are not quality assured to Official Statistics standards, and may be subject to revision.
| LIMITED CAPABILITY FOR WORK | LIMITED CAPABILITY FOR WORK RELATED ACTIVITIES |
Apr-19 | 59,010 | 146,960 |
May-19 | 63,520 | 157,010 |
Jun-19 | 69,520 | 172,770 |
Jul-19 | 75,850 | 186,610 |
Aug-19 | 81,240 | 202,910 |
Sep-19 | 86,480 | 231,250 |
Oct-19 | 89,600 | 247,570 |
Nov-19 | 91,410 | 262,400 |
Dec-19 | 92,940 | 288,750 |
Jan-20 | 94,180 | 303,710 |
Feb-20 | 114,580 | 332,250 |
Mar-20 | 125,780 | 363,350 |
Apr-20 | 143,800 | 381,840 |
May-20 | 146,640 | 392,710 |
Jun-20 | 147,540 | 402,390 |
Jul-20 | 147,670 | 411,820 |
Aug-20 | 146,960 | 426,340 |
Sep-20 | 139,260 | 438,880 |
Oct-20 | 139,230 | 454,100 |
Nov-20 | 140,780 | 476,790 |
Dec-20 | 146,940 | 490,880 |
Jan-21 | 153,100 | 512,890 |
Feb-21 | 157,270 | 529,760 |
Mar-21 | 162,350 | 549,790 |
Apr-21 | 167,540 | 571,950 |
May-21 | 172,930 | 596,960 |
Jun-21 | 177,390 | 618,750 |
Jul-21 | 180,820 | 637,230 |
Aug-21 | 187,290 | 660,670 |
Sep-21 | 191,590 | 676,860 |
Oct-21 | 198,540 | 703,950 |
Nov-21 | 203,050 | 723,170 |
Dec-21 | 207,900 | 743,720 |
Jan-22 | 212,780 | 765,430 |
Feb-22 | 219,010 | 789,470 |
Mar-22 | 224,070 | 814,420 |
Apr-22 | 231,200 | 846,370 |
May-22 | 235,060 | 865,500 |
Jun-22 | 241,290 | 894,900 |
Jul-22 | 248,390 | 925,280 |
Aug-22 | 253,150 | 946,380 |
Sep-22 | 258,460 | 969,970 |
Oct-22 | 264,640 | 997,080 |
Nov-22 | 270,540 | 1,022,540 |
Asked by: Karen Buck (Labour - Westminster North)
Question to the Department for Levelling Up, Housing & Communities:
To ask the Secretary of State for Levelling Up, Housing and Communities, if his Department will commission research into the impact of elements previously covered by rent in social housing now being paid for by service charges, including caretaking, and maintenance of lifts and door entry systems.
Answered by Dehenna Davison
Further to the answer I gave to Question UIN 86547, on 23 November 2022, the Government believes very strongly that service charges should be transparent and communicated effectively. The way a service charge is organised (for example, what it covers and how it is worked out) is set out in the lease or tenancy agreement.
Asked by: Karen Buck (Labour - Westminster North)
Question to the Department for Levelling Up, Housing & Communities:
To ask the Secretary of State for Levelling Up, Housing and Communities, what steps his Department is taking to ensure that social landlords do not circumvent the 7 per cent cap on rent increases in 2023-24 by increasing service charges.
Answered by Dehenna Davison
Further to the answer I gave to Question UIN 86547, on 23 November 2022, the Government believes very strongly that service charges should be transparent and communicated effectively. The way a service charge is organised (for example, what it covers and how it is worked out) is set out in the lease or tenancy agreement.
Asked by: Karen Buck (Labour - Westminster North)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, with reference to his evidence to the Work and Pensions Select Committee on 30th November 2022, HC 549, for what reasons his Department estimates that 400,000 of the one million remaining Employment Support Allowance recipients will now naturally migrate onto Universal Credit through a change of circumstances by 2028.
Answered by Guy Opperman - Parliamentary Under-Secretary (Department for Transport)
The Department estimates there are currently around 1m Employment and Support Allowance (ESA) income-based claimants (who are not also on Child Tax Credits) and around 600k of these might still be claiming ESA in April 2028.
This number is lower because, claimants have a change of circumstances and naturally migrate to Universal Credit, (i) claimants leave benefit altogether (e.g., find a job), (ii) claimants reach State Pension age and are no longer eligible for working age benefits.
Asked by: Karen Buck (Labour - Westminster North)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many Universal Credit recipients were assessed as having Limited Capability for (a) Work and (b) Work and Work-related Activity in each month since May 2016; and how many such recipients had an outstanding Work Capability Assessment referral other than Limited Capability for Work and Work and Work-related Activity in each of those months.
Answered by Tom Pursglove - Minister of State (Minister for Legal Migration and Delivery)
The table below shows the latest Universal Credit (UC) Work Capability Assessment (WCA) decisions recorded between April 2019 and September 2022 by the month the decision was recorded on the UC system. Prior to April 2019, some UC claims were recorded on an interim operational system called UC Live Service (UCLS). Figures for UCLS Health claimants are not currently collated and to develop that information would incur disproportionate cost.
| LIMITED CAPABILITY FOR WORK | LIMITED CAPABILITY FOR WORK RELATED ACTIVITIES |
Apr-19 | 3,150 | 6,010 |
May-19 | 2,850 | 7,140 |
Jun-19 | 3,600 | 7,770 |
Jul-19 | 4,680 | 10,110 |
Aug-19 | 3,570 | 15,530 |
Sep-19 | 3,910 | 14,320 |
Oct-19 | 2,380 | 9,050 |
Nov-19 | 2,060 | 18,270 |
Dec-19 | 3,320 | 16,640 |
Jan-20 | 13,570 | 18,290 |
Feb-20 | 12,480 | 29,140 |
Mar-20 | 10,880 | 18,780 |
Apr-20 | 3,940 | 7,060 |
May-20 | 1,250 | 8,690 |
Jun-20 | 1,060 | 9,200 |
Jul-20 | 980 | 10,230 |
Aug-20 | 810 | 10,140 |
Sep-20 | 1,060 | 12,210 |
Oct-20 | 2,490 | 18,080 |
Nov-20 | 3,410 | 11,260 |
Dec-20 | 7,690 | 18,280 |
Jan-21 | 3,990 | 13,530 |
Feb-21 | 5,300 | 16,170 |
Mar-21 | 6,310 | 21,050 |
Apr-21 | 4,720 | 16,360 |
May-21 | 6,070 | 19,850 |
Jun-21 | 5,590 | 18,580 |
Jul-21 | 6,860 | 20,490 |
Aug-21 | 5,570 | 15,120 |
Sep-21 | 6,520 | 19,830 |
Oct-21 | 7,090 | 20,960 |
Nov-21 | 6,230 | 19,390 |
Dec-21 | 6,070 | 20,230 |
Jan-22 | 8,210 | 23,220 |
Feb-22 | 7,610 | 24,890 |
Mar-22 | 9,050 | 29,280 |
Apr-22 | 6,830 | 22,060 |
May-22 | 8,830 | 29,990 |
Jun-22 | 8,770 | 27,490 |
Jul-22 | 7,750 | 25,450 |
Aug-22 | 8,700 | 26,870 |
Sep-22 | 8,240 | 26,380 |
Please note:
(i) Where a claimant has more than one decision relating to a Work Capability Assessment recorded (for example, if a Mandatory Reconsideration or Appeal resulted in a change of decision) then only the latest decision will be included;
(ii) In order to allow sufficient time for retrospection and for the analytical datasets to be created, volumes for September 2022 is the latest information we have available for WCA decisions;
(iii) All volumes have been rounded to the nearest 10;
(iv) These figures are produced using internal MI, are not quality assured to Official Statistics standards, and may be subject to revision.
The table below outlines the outstanding UC WCA cases, as recorded at each month end, from May 2016. Total outstanding WCA cases includes all UC referrals in the process at that point in time. This can include claimants who have been asked to return a Capability for Work questionnaire and have still to do so, those yet to be referred to a health assessment provider and those who already have an assessment scheduled. UC started to replace income-related Employment and Support Allowance for new claims from January 2016, resulting in an increase in outstanding UC WCAs over the subsequent years. In addition, most WCAs were paused for several months starting in March 2020 as a result of the COVID pandemic, leading to a further increase in outstanding WCAs, which started to fall from late 2020.
UC – TOTAL OUTSTANDING | |
May-16 | 4,690 |
Jun-16 | 5,300 |
Jul-16 | 6,470 |
Aug-16 | 8,910 |
Sep-16 | 12,540 |
Oct-16 | 15,120 |
Nov-16 | 16,410 |
Dec-16 | 16,190 |
Jan-17 | 16,360 |
Feb-17 | 15,700 |
Mar-17 | 17,140 |
Apr-17 | 19,070 |
May-17 | 22,780 |
Jun-17 | 26,000 |
Jul-17 | 27,420 |
Aug-17 | 28,800 |
Sep-17 | 29,720 |
Oct-17 | 31,690 |
Nov-17 | 35,250 |
Dec-17 | 38,020 |
Jan-18 | 41,630 |
Feb-18 | 43,000 |
Mar-18 | 44,560 |
Apr-18 | 42,650 |
May-18 | 39,980 |
Jun-18 | 39,900 |
Jul-18 | 46,110 |
Aug-18 | 53,820 |
Sep-18 | 56,950 |
Oct-18 | 57,810 |
Nov-18 | 65,420 |
Dec-18 | 66,280 |
Jan-19 | 77,490 |
Feb-19 | 87,460 |
Mar-19 | 99,810 |
Apr-19 | 97,950 |
May-19 | 101,450 |
Jun-19 | 105,260 |
Jul-19 | 124,720 |
Aug-19 | 135,920 |
Sep-19 | 137,300 |
Oct-19 | 163,600 |
Nov-19 | 167,140 |
Dec-19 | 159,110 |
Jan-20 | 159,360 |
Feb-20 | 162,510 |
Mar-20 | 166,680 |
Apr-20 | 171,600 |
May-20 | 183,300 |
Jun-20 | 202,100 |
Jul-20 | 243,810 |
Aug-20 | 262,840 |
Sep-20 | 283,770 |
Oct-20 | 291,010 |
Nov-20 | 293,460 |
Dec-20 | 287,200 |
Jan-21 | 284,900 |
Feb-21 | 286,000 |
Mar-21 | 285,900 |
Apr-21 | 276,350 |
May-21 | 272,240 |
Jun-21 | 263,260 |
Jul-21 | 263,230 |
Aug-21 | 259,190 |
Sep-21 | 257,400 |
Oct-21 | 264,220 |
Nov-21 | 270,850 |
Dec-21 | 268,570 |
Jan-22 | 258,140 |
Feb-22 | 252,600 |
Mar-22 | 251,810 |
Apr-22 | 244,750 |
May-22 | 239,890 |
Jun-22 | 238,130 |
Jul-22 | 237,240 |
Aug-22 | 231,730 |
Sep-22 | 226,650 |
Oct-22 | 227,070 |
Nov-22 | 222,600 |
Please note:
(i) The total outstanding relates to the number of outstanding referrals as at a point in time, taken on the last day of each month;
(ii) All volumes have been rounded to the nearest 10;
(iii) All of the above data is derived from contractual management information produced by the WCA assessment provider;
(iv) The above data is derived from unpublished management information which is collected for internal departmental use only and has not been quality assured to Official Statistics Publication standards.
Asked by: Karen Buck (Labour - Westminster North)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, with reference to his evidence to the Work and Pensions Select Committee on 30th November 2022, HC 549, if he will publish data on the 28 per cent of local authorities that underspent their allocation of Household Support Fund.
Answered by Mims Davies - Minister of State (Department for Work and Pensions)
For the grant period 6th October 2021 to 31 March 2022, for the Household Support Fund, 43% of Local Authorities underspent, however this was only by a small amount for most Local Authorities and only 17% underspent by more than 0.5% of their allocation.
Management information data for Household Support Fund (6th October 2021 to 31 March 2022), which includes total HSF awarded to each Local Authority and total spend by each Local Authority, is published and can be found Here.
Asked by: Karen Buck (Labour - Westminster North)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, with reference to his evidence to the Work and Pensions Select Committee on 30th November 2022, HC 549, if he will provide a breakdown of how his Department calculated a £1 billion resulting from the delay in the managed migration from Employment Support Allowance to Universal Credit by (a) expenditure on Transitional Protection, (b) staff time and (c) other savings.
Answered by Guy Opperman - Parliamentary Under-Secretary (Department for Transport)
Information on this policy costing can be found within the Autumn_Statement_2022_Policy_Costings_.pdf (publishing.service.gov.uk) document; page 45.