Oral Answers to Questions
Debate between Justin Tomlinson and Kate Osamor(3 years, 8 months ago)
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Justin Tomlinson
We have increased, in real terms, by £3 billion the support provided to those with disabilities and health conditions, through disability benefits. All of our assessors have at least two years’ experience and extensive training. The Department monitors closely the quality—this is carried out independently—and 92% of claimants have found their experience either satisfactory or better.
Kate Osamor (Edmonton) (Lab/Co-op)
Oral Answers to Questions
Debate between Justin Tomlinson and Kate Osamor(3 years, 10 months ago)
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Kate Osamor (Edmonton) (Lab/Co-op)
The Minister for Disabled People, Health and Work (Justin Tomlinson)
Although face-to-face work capability assessments remain temporarily suspended, we are conducting paper-based assessments where possible. We have also introduced telephone assessments and are trialling video assessments. We closely monitor processing times, and are prioritising new claims and changes of circumstances.
Kate Osamor [V]
In its latest briefing, the Child Poverty Action Group has highlighted the plight of universal credit claimants whose work capability assessments have been delayed indefinitely because they require a face-to-face assessment. These claimants have gone months without hundreds of pounds of extra support, which they need. What assurances can the Minister provide these claimants about when they will be able to access this element of universal credit?
Justin Tomlinson
We are doing absolutely everything we can to ensure that claimants are accessing the support as quickly as possible, which is why we introduced at pace telephone assessments and now video assessments. Wherever possible, we are also conducting paper-based assessments. We continue to do all we can, and we will return to include face-to-face assessments as soon as it is safe to do so.
Department for Work and Pensions: Members’ Representations
Debate between Justin Tomlinson and Kate Osamor(5 years, 10 months ago)
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Kate Osamor
I just wanted to put on the record that I was never a councillor.
Kate Osamor
Also, on my visit to the jobcentre, there was a threat of closure and at the time, the visit got dropped, but it was not because I did not want to go there.
Will the Minister answer my question about whether a helpline will be put in place?
Justin Tomlinson
I am sorry that the hon. Lady was not a councillor. I was a councillor before, and I enjoyed it very much. I am sorry that she missed out on that opportunity. I did not pass judgment on the visit—I just said that it would be good if she could make that visit. As a Back-Bench Member, I personally benefited from such a visit.
I brought in a national helpline on personal independence payments when I was a disability Minister. The issue here is a little different. There were national, one-size-fits-all rules on PIP. Universal credit is personalised and tailored, and people need to speak, in effect, to the work coach. What is in place is a partnership manager in every single jobcentre who should be the MP’s point of contact. By coincidence, we recognised earlier this week that we suspect that not all MPs know who their partnership manager is. The Minister for Employment responsible for UC has committed to share that information and to make sure that we all have the details of those points of contact, because they are there to help.
Finally, to pick up on a few points, income inequality has fallen under this Government, having risen under the last Labour Government. The average income of the poorest fifth in this country is now up by £400 a year in real terms, while that of the richest fifth is down by £800. There are 1 million fewer people in absolute poverty, including 300,000 children. There is still much more to do. I pay tribute to the hon. Member for Edmonton and her wealth of experience; she gave a very constructive speech. I hope she can see that many of the points raised are ones that we are actively looking to address, and that is absolutely vital for all claimants and, in particular, for vulnerable claimants. I thank you, Sir David, for the opportunity to set out what the Government are doing.
Question put and agreed to.
Oral Answers to Questions
Debate between Justin Tomlinson and Kate Osamor(8 years, 11 months ago)
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The Parliamentary Under-Secretary of State for Disabled People (Justin Tomlinson)
I was delighted to join my hon. Friend on the visit to that fantastic charity, which has widespread support including from the Prime Minister and the deputy leader of the Labour party. Technology is key to removing barriers and I am delighted that we have the innovative technology prize—we will be announcing the winner in March—which shows that creating innovation and creating more opportunities will reduce more barriers.
Kate Osamor (Edmonton) (Lab/Co-op)
T3. I have a constituent, a single mother of three, who was declared fit for work despite having ongoing complex mental and physical health problems. Since the verdict, she has phoned my office and she says she cannot take any more. Her doctor has also increased her medication for depression. Will the Government admit that in this instance and many others they are pushing the fit for work test too far and it is having an adverse effect on people’s health?