Independent Debt Advice

Debate between Justin Tomlinson and Catherine McKinnell

Tuesday 8th February 2011 Westminster Hall

[Catherine McKinnell]

I thank my hon. Friend for reiterating the point that I am trying to make, which is that the cut is ill thought through and ill-timed for places facing an uncertain financial future. Unemployment in the north-east is rising, youth unemployment is at a record high and one in three young people in my constituency are out of work, compared with one in five nationally. At the same time, public sector workers face redundancy, the VAT rise and increasing fuel and energy prices. People will only get into more financial difficulty. It is shocking that at a time when increased demand on personal debt advice services is inevitable, funding for those services should be cut. It is also of concern that we are likely to lose highly skilled and trained staff who have built up a wealth of knowledge and expertise in helping people. Eight staff members in Newcastle are being made redundant, which is deeply worrying and shocking.

As I am sure the Minister is aware, in February 2010, the National Audit Office concluded that the face-to-face debt advice funded by the financial inclusion fund delivered good value for money. Indeed, the NAO found that the financial inclusion fund project was helping more people at slightly less cost per person than originally planned, and that the advice given was well regarded by those receiving it. That has certainly been the case in Newcastle, where 90% of clients who filled out a feedback form said that they would recommend the citizens advice bureau debt advice service to somebody with debt.

I recently saw at first hand the excellent advice services provided by the CAB during a special advice service day at a local community centre in the west end of Newcastle, the area that suffers the highest levels of deprivation and personal bankruptcy. The CAB brought together a series of advice services under one roof and took them out into the communities suffering the most. It was an impressive and productive day, and I know that it helped an awful lot of people in my constituency.

[Justin Tomlinson (North Swindon) (Con)]

I support that point. I did a similar joint exercise with the citizens advice bureau in my constituency, which trained my staff and me so that we, who are in some cases the first point of contact, could address the issues and work in conjunction with the CAB. I fully support that action.

[Catherine McKinnell]

I agree. I too have been working closely with the CAB and taking its advice. The difficulty is that the office is losing eight staff members and will struggle to provide the same level of service. The suggestion that such expertise and advice can be delivered by a Member of Parliament comes from cloud cuckoo land.

The advice service day exemplified the importance of the CAB’s services and the fact that it can reach out to people. The CAB knows that people will not use telephone or online advice services. They need face-to-face, personal advice, because they cannot manage the paperwork and the complexity involved in dealing with debt issues.

For all those reasons, I have written to the Chancellor to urge him to rethink his decision or, if it is suggested that a fund continue, to ensure that face-to-face debt advice through the CAB continues to be properly funded. I believe, as I have said, that the problems in places such as Newcastle will only get worse; they must be seriously addressed.

Youth Service

Debate between Justin Tomlinson and Catherine McKinnell

Tuesday 23rd November 2010 Westminster Hall

[Justin Tomlinson]

I was speaking at the Voluntary Action Swindon annual general meeting on Friday, and I got similar messages there. We cannot hide away from the current economic challenges, and I am trying to set out some areas in which we can make a positive difference. The shadow Minister will confirm whether it is the Labour party position to find some money—good luck if it can—and the Minister will set out the Government’s position. We cannot ignore the situation that we are in.

I have talked about making more of our buildings accessible. Many organisations have said to me, “We’ve got willing volunteers and enthusiasm. We can see a problem and we want to tackle it, but we don’t have access to facilities.” Whether as Government, local authorities or local businesses, we could do far more to provide those facilities, along with advice and support. One challenge in getting funding is the need to fill in extremely complicated forms. When I set up the sports forum in Swindon, a lot of effort was put into filling in forms. Volunteers are keen to make a difference on the front line, but not to lock themselves away in offices for many hours with complicated forms.

The youth service also needs to be a lot more proactive in matching with the times at which children or young people actually want to use its services. I am delighted that many authorities have changed their hours to match when children are outside school, and they should also go to where the children are. Too often, I have visited youth centres where a service is being provided to just a handful of children. In my constituency, we have an ice-skating disco on a Friday night. There are 650 children there, and the youth service should be parked outside providing help and support to those children who require it. Not every town has an ice-skating disco, but the same principle would apply to a cinema or bowling, or to teenage nightclubs, which I am assured are still very popular. In communities where there are open spaces, the leisure or youth teams could turn up with footballs and bibs, or rounders equipment, and organise impromptu games. I am sure that all hon. Members see when out in their constituencies that there are lots of kids hanging around, and they feel that someone should go along and positively engage with them.

[Catherine McKinnell (Newcastle upon Tyne North) (Lab)]

On the point about reaching out to small groups and how it would be better to reach out to larger ones, some of the hardest-to-reach young people in some of the most difficult-to-reach communities need youth work outreach and support on a very small scale. I have seen youth workers in some of the most difficult parts of my constituency just hanging out with children on the streets of an evening, so that the children at least engage in positive dialogue while they hang out. That is the kind of youth outreach work that is in danger when we focus on big projects and on the big national citizen service, rather than on smaller initiatives directed at particular groups of young people.