Digital Infrastructure, Connectivity and Accessibility

Julie Elliott Excerpts

Thursday 3rd December 2020 Commons Chamber

[Julie Elliott (Sunderland Central) (Lab)]

I thank the right hon. Member for Tatton (Esther McVey) for securing the debate, with support from me, on this absolutely crucial subject. Most unusually, I agree with almost everything she said.

When we talk about digital connectivity and accessibility, we must talk about the digital divide. This is the different experience of those who have suitable internet connections and those who do not: enough devices in the home for homework and education; enough internet capability, suitable broadband or enough phone data; and the skills to access such capabilities. The Good Things Foundation noted, in its blueprint for a 100% digitally included UK, that 9 million people cannot use the internet independently and that 23% of the poorest families do not have home access to broadband and a computer. Four out of 10 of those claiming social security lack all the essential digital skills. This is a regional issue, too. Some 49% of people in the south-east are using the internet fully, compared with 18% in the north-east and 31% in the north-west. That creates a massive divide in life chances and potential. Covid brought that sharply into focus, with families not having enough devices at home or data, and with people choosing between data, heating and food. The choices are stark and there have been months of lost education. Brilliant campaigns, such as DevicesDotNow headed by Liz Williams, were never given a penny of Government support to roll out the massive impact that could have been made in righting this digital divide.

We need a new focus on lifelong learning in digital skills, while ensuring our children get the best education they can with the digital skills that are applicable to the workplace, not necessarily a focus on coding. We also need support for teachers and adults to get the training they need, too.

[Siobhain McDonagh (Mitcham and Morden) (Lab)]

Is my hon. Friend aware that the price tag for our being undereducated in relation to the internet and tech is estimated to be £60 billion? At a time like this, that is money we need.

[Julie Elliott]

I absolutely agree with my hon. Friend.

It is estimated that those in work need to update their skills every five months. That needs a strategic and co-ordinated approach. People often need to retrain to get new jobs, but people already in employment also need to ensure that they constantly update their skills as the world of work constantly evolves. That has not been helped in recent weeks by the Government’s decision to scrap Unionlearn, which did amazing work in this arena.

There is a plan to combat this in Sunderland, the city I represent along with two other colleagues. The Sunderland Smart City plan is designed to leave no one behind. One year ago, Sunderland City Council delivered on its promise to install and begin the city-wide rollout of free superfast public wi-fi, using 5G digital technology. It is already delivering wi-fi to Hudson Road Primary School, two community rooms in local tower blocks in the city centre, and along a coastal stretch between Roker and Seaburn, with more to come later this year and in 2021. It supports individuals and businesses, and has had over 7.5 new instances of wi-fi use and a total of 18,500 connections to wi-fi from January to October 2020. We are one of the first cities in the UK to do this and the take-up is proof that it is working well.

The investment in skills must be combined with proper investment in infrastructure, as outlined by the right hon. Member for Tatton. This must be a combined approach. Investment in gigabit broadband infrastructure on its own only makes faster internet for those who can access it, furthering digital inequalities. It does not benefit those who have not had sufficient access to begin with. It makes inequalities worse.

As chair of the all-party parliamentary group on digital skills, I have heard from national and local organisations from around the country about what has worked and what has not. We wrote to the Chancellor before the spending review proposing a great digital catch-up, championed by Helen Milner and the Good Things Foundation, with Government investment in skills, co-ordinated nationally through existing national networks of trusted local organisations. The Secretary of State for Education has announced boot camps for digital skills, but that is not the answer to the problems we face.

In our report, we recommended investment in existing programmes for device distribution, such as DevicesDotNow, and in existing community groups that work in harder-to-reach communities, teaching digital literacy. More must be done to educate people about online fraud and equip them with the skills to identify fraud and report it. We need to invest in lifelong learning hubs in partnership with local authorities and businesses, and we need more cross-departmental collaboration. Those recommendations would benefit not just the individual, the learner, the worker, the jobseeker, the older generation or the young—all good things—but the economy, as clearly highlighted by my hon. Friend the Member for Mitcham and Morden (Siobhain McDonagh). As we move out of the restrictions that the covid crisis has brought to all our lives, we must ensure that all our citizens have the data, devices and digital skills we need for the future.

[Madam Deputy Speaker (Dame Eleanor Laing)]

I am now reducing the time limit to five minutes.