Julian Smith
Main Page: Julian Smith (Conservative - Skipton and Ripon)Department Debates - View all Julian Smith's debates with the Department for Education
(14 years, 2 months ago)
Commons ChamberRead Full debate Read Hansard Text Read Debate Ministerial Extracts
Mr Davey
I am sure that Royal Mail will again be in contact with the hon. Gentleman on those points, but he must tell his constituents that the experience of rationalising mail sorting centres has led not only to efficiency improvements that reduce the costs of sorting and delivering mail, but to an improvement in customer service to his constituents. If he wants quality and delivery to improve for his constituents, he should support that rationalisation.
Julian Smith (Skipton and Ripon) (Con)
May I urge the Minister to consult carefully with the remote businesses and communities of the Yorkshire dales which rely hugely on the Royal Mail to survive and conduct their business?
Mr Davey
My hon. Friend is right that the Royal Mail needs to consider the interests of small and medium enterprises. Indeed, it is part of our approach in the Postal Services Bill to ensure that our new policy framework will do that. I hope that he will be reassured that experience of rationalising mail sorting centres has led to significant improvements to customer service.