CrowdStrike: IT Outage Debate

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Department: Cabinet Office

CrowdStrike: IT Outage

Joshua Reynolds Excerpts
Monday 22nd July 2024

(5 months ago)

Commons Chamber
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Ellie Reeves Portrait Ellie Reeves
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I set out the impact that the incident had on, for example, GP services, but things like the emergency services remained unaffected, as far as we are aware. We are learning the lessons from the incident, and I am sure that we will report back once that has been completed.

Joshua Reynolds Portrait Mr Joshua Reynolds (Maidenhead) (LD)
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Like so many others, GPs in my constituency were affected on Friday, and I thank them for the work they did. Even though patients were not able to get test results and appointments were missed, GPs managed to make sure that people received the best care possible. What assurances can the Minister give me that the lessons learned from Friday will mean that patients can continue to receive care when they need it?

Ellie Reeves Portrait Ellie Reeves
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I welcome the hon. Gentleman to the House, and I place on record my thanks to GP surgeries in Maidenhead, which did what they could to make sure that the disruption for patients was at a minimum. We will undertake the lessons learned exercise from this incident; I hope that offers some reassurance to his constituents, as well as the Bill that will be going through Parliament.