Oral Answers to Questions

Debate between Josh Simons and Pat McFadden

Thursday 25th July 2024 Commons Chamber

[Pat McFadden]

My hon. Friend is right that the UK has the potential to be a leader in this area. It is all about securing both value for money for the taxpayer and the best possible citizen experience for users of public services. It is with that in mind that we are creating a strong digital centre of Government. The DSIT Secretary is in the driving seat, working closely with the Cabinet Office and the Treasury to try to achieve those twin aims.

[Josh Simons]

Despite significant spending of taxpayer cash, as in so many things, public sector productivity got worse under the last Government. When I worked in artificial intelligence, it was clear that so many of the barriers to harnessing technology are specific, granular and often not glamorous, such as sharing data better across organisations. Has the Minister assessed how digital technologies can be used to increase productivity in the public sector and improve public services?

[Pat McFadden]

I thank my hon. Friend for his question, and let me take this opportunity to thank the right hon. Member for Salisbury (John Glen) for the work he did on public sector productivity. My hon. Friend is absolutely right. I suspect we are only in the foothills of the potential here. That is why we have created this strong digital centre of Government. We want to ensure good value for money and to use tech to improve the citizens’ experience. The real challenge here is to reform public services to match the constant innovation that people experience in other parts of their lives. We cannot have a world where that innovation is experienced in the private sphere, but is not applied and properly maximised in the public sphere, so that is what we want to do.