Broadband: Rural Communities

John Whittingdale Excerpts

Wednesday 13th December 2023 Westminster Hall

[The Minister for Data and Digital Infrastructure (Sir John Whittingdale)]

It is a pleasure to serve under your chairmanship, Mr Dowd. I thank all hon. Members who have taken part in the debate. The fact that we have had such strong attendance is, I think, an indication of the importance that Members from across the country attach to this issue.

Obviously, I am particularly grateful to my hon. Friend the Member for West Dorset (Chris Loder) for securing the debate. As he knows, I was born and grew up in his constituency, so I am very familiar both with the beauty of West Dorset and with its extremely rural nature—not just that of West Dorset but of Somerton and Frome and of Tiverton and Honiton, both of which I know well from my childhood.

I think we all recognise how ultrafast broadband at the very least, if not gigabit, is becoming an essential of modern life. That applies right across the UK, whether you live in a built-up urban area or a rural community, and the Government are committed to delivering gigabit broadband across the whole of the UK.

That is being done very rapidly by the commercial sector, but the Government recognise that it is necessary to supplement that with public support in order to extend coverage to areas that are not commercially viable. That is why we pledged to achieve 85% gigabit coverage of the UK by 2025 and nationwide coverage by 2030. Already today, more than 79% of premises can access gigabit-capable networks, up from 6% in January 2019. When I took up my position in May, I think we were at 76%, so the figures are still rising every day. Obviously, as we seek to hit the target, it becomes harder, because we are dealing with harder-to-reach premises, but the UK is building gigabit networks faster than any EU country.

The commercial roll-out is key. We are doing what we can to make it easy and attractive for firms to build their networks in the UK. There was reference to Openreach having a near-monopoly. Openreach is obviously the major supplier, but there is also Virgin Media O2, which is the other major fibre network provider, alongside over 100 out-net providers that are investing over £40 billion to roll out gigabit-capable broadband right across the UK. We regard that as the fastest and best value for the taxpayer, because it means that we can focus Government funding on the harder-to-reach areas.

I think my hon. Friend the Member for West Dorset mentioned cases in which some companies had accepted contracts and then failed to deliver on the terms that they had agreed. We monitor the performance of every supplier, and if companies fail to deliver contracts, the contracts will be terminated and we will seek alternatives. We have tried to ensure that Project Gigabit is designed to deliver coverage in all areas of the UK, rather than leaving the hardest-to-reach areas until last. That adds to the coverage that is already being delivered through the superfast programme.

Our funding has already enabled gigabit connections to over 900,000 premises, and we forecast the figure to be over 1 million by the end of March next year. Of those premises, over 700,000 were classified as sub-superfast, so the vast majority of our investment is going into the communities that need it most. In the last year, we have delivered gigabit-capable broadband to over 160,000 premises, 90% of which are classified as rural. We have already announced 15 Project Gigabit contracts in places such as Cornwall, Cumbria, Norfolk, Suffolk, Oxfordshire and Northumberland, and a further 24 local and regional procurements are under way—plus our cross-regional approach, which includes areas across England and Wales.

The hon. Member for Rhondda (Sir Chris Bryant) raised the important issue of the public switched telephone network, which, as he mentioned, we also debated this morning. As we move to full-fibre broadband, the old copper network becomes unviable and is being retired. The Government were clear from the start that we would allow migration from copper to voice over internet protocol on full fibre only as long as we were absolutely sure that those customers who relied on copper—particularly the most vulnerable and especially those with, for instance, telecare devices—were properly protected. Unfortunately, there have been a couple of incidents in which telecare customers have found that their devices have not worked, which is completely unacceptable. That is why, as the hon. Gentleman indicated, we said this morning that we are pausing the migration. We are holding a roundtable tomorrow with all communication providers to get absolute guarantees that they will migrate their customers only if they can be certain that the most vulnerable are properly protected.

Let me turn to the constituencies of hon. Members who have contributed to the debate. My hon. Friend the Member for West Dorset will be aware that, according to the latest statistics, 97% of premises in West Dorset have access to superfast speeds. That is in line with the national average, but I accept that, in terms of future-proofing, we are looking to extend gigabit coverage, which still stands at only 45% in West Dorset. Given that it was only 4% in 2019, we are making good progress. West Dorset is included in Project Gigabit’s Dorset and South Somerset regional procurement, which we launched in May, and we are looking at reviewing bids from suppliers. It is our hope to award a contract for that in the spring, and we estimate that under that contract several thousand premises in West Dorset are set to benefit.

The hon. Member for Strangford (Jim Shannon) rightly recognised the extraordinary progress that has been made in Northern Ireland. With 94% gigabit coverage, it is ahead of all the other nations of the UK. Beyond that, we have Project Stratum, which is investing £170 million to reach another 85,000 premises with gigabit broadband. The hon. Gentleman raised some specific points, and I know that he has written to me on them. I will respond to him with a detailed answer to the questions that he raises.

My hon. Friend the Member for North Devon (Selaine Saxby) has been very active in pursuing me and Government. She will be aware that in North Devon at the moment there is roughly 95% superfast coverage and 54% gigabit coverage, but there are still premises in her constituency that are without. She will be aware that we are looking at the cross-regional procurement contract covering West and North Devon, which should ensure that certainly a large number of the 2,500 premises that do not have adequate broadband will be covered. For the hardest-to-reach premises, we are looking at alternatives—such as, for instance, satellite provision.

The situation in Tiverton and Honiton has been raised by the hon. Member for Tiverton and Honiton (Richard Foord) not just in this debate, but in the past. Again, I am conscious that there are patches in his constituency that have not been reached. We think that 230 premises do not have a broadband speed of 10 megabits per second or indoor 4G coverage, and those are obviously ones that we are concentrating on, but in the particular case of the village of Northleigh, the voucher scheme there has now been given the go-ahead.

--- Later in debate ---

On resuming—

[Sir John Whittingdale]

I shall endeavour not to delay the House for too much longer, because I am aware that debates are backing up—like a queue of buses or something.

I want to address one or two points that other Members raised in the debate. My hon. Friend the Member for Meon Valley (Mrs Drummond) raised a particular issue in her constituency. Again, 72.7% are currently able to receive gigabit broadband in her constituency. A small number of premises are definitely lacking both decent broadband and mobile coverage, and obviously they will be our priority. We will take away the point she raised about Trooli, and BDUK will be in touch with her, once it has looked into that.

The hon. Member for Westmorland and Lonsdale (Tim Farron) has indeed raised that particular issue before, and I will endeavour to ensure that we get specific answers for him. Equally, a small number of premises in the constituency of the hon. Member for Somerton and Frome (Sarah Dyke)—again, a constituency I know very well—are also currently outside. The vast majority in each of these cases will, we hope, be covered by either the commercial sector or Project Gigabit, although there will still be some hardest-to-reach premises, for which we will look at the alternatives.

I want to touch on the position in Scotland, to respond to the hon. Member for Angus (Dave Doogan)—who I do not think is back with us yet—and put it on the record that, while R100 is administered by the Scottish Government, Project Gigabit, although funded from the UK Government, is delivered through the Scottish Government. It has taken longer than we would have liked. However, I am in touch with my opposite number in the Scottish Government and can tell the House that, of the £5 billion that the Government are putting into Project Gigabit, an estimated £450 million is to go to the Scottish Government, and we currently have a market engagement exercise under way.

Hon. Members have also rightly touched on the importance of mobile coverage and the efforts made to extend 4G coverage. As the hon. Member for Rhondda observed, the complaint that has been heard—that Ofcom’s estimate of the existing extent of mobile coverage does not match people’s actual experience—is one that we are very much aware of. We have raised it with Ofcom, and we very much wish to improve the accuracy of the existing statistics.

The hon. Gentleman, speaking for the Opposition, raised three issues, on which I agree with him completely. I would like to make it clear that we are disappointed that the take-up of social tariffs has not been greater, and we are working particularly with colleagues in the Department for Work and Pensions to try to draw attention to their availability.

[Sir Chris Bryant]

One thing that I have suggested to Ministers in that Department is that DWP could simply include a reference to social tariffs in any letter to anyone in receipt of universal credit or any other benefits.

[Sir John Whittingdale]

I think that is a perfectly sensible suggestion. Indeed, it is one that I hope the Minister for Employment, my hon. Friend the Member for Bury St Edmunds (Jo Churchill), might already be pursuing; if not, I will draw it to her attention.

The wider issue of take-up is terribly important because, to get expressions of interest and bids from the out-net to obtain contracts under Project Gigabit will depend on being able to attract customers to take that up when it becomes available, and we are looking at other ways in which we can promote take-up.

Finally, the hon. Member for Rhondda raised an issue that features quite a lot in my postbag, which is telegraph poles. I understand the frustration of people who may have existing broadband suppliers but then see another competitor wishing to install telegraph poles. We are talking to Ofcom and local authorities about that. I hope that I have managed to address most of the points raised. It is always a pleasure debating the hon. Gentleman. I suspect this will be the last time I shall do so in my present capacity—

[Sir Chris Bryant]

No!

[Sir John Whittingdale]

I am very touched. That is because my hon. Friend the Member for Hornchurch and Upminster (Julia Lopez) will be returning after Christmas.

Motion lapsed (Standing Order No. 10(6)).