Digital Landlines: Rural Communities

John Lamont Excerpts

Wednesday 2nd April 2025 Westminster Hall

[Damian Hinds]

I have heard that suggestion; it is interesting and something to be explored, but I do not think it is a substitute, particularly for elderly and infirm people who need that contact at home.

My focus today, however, is not only on the elderly, infirm and the vulnerable; it is on anyone, because anyone can be vulnerable at some time. Anybody can need to dial 999, and anybody who lives in the sort of rural area that is prone to more frequent, sustained power cuts is someone we should be concerned about. Since we were born, we have all been used to the idea that, even if there is no power, we can still pick up the phone and be in touch. In emergencies, that landline can literally be a lifeline, but digital telephony needs its own power supply.

[John Lamont (Berwickshire, Roxburgh and Selkirk) (Con)]

My right hon. Friend is making an excellent speech, and I congratulate him on raising this issue. During the recent storm that affected my constituency in the borders, many constituents who rely on the digital phone service could not contact the 999 service because not only do they not have a mobile phone signal, but the mobile phone masts were destroyed by the storm. Does he agree that there is an argument for greater resilience for the mobile phone network to deal with storms, and that the roll-out should not happen until the mobile phone network is more comprehensive in more rural areas such as mine and his?

[Damian Hinds]

My hon. Friend is absolutely right to identify the importance of network resilience as well as individual household connectivity—and, in a more general sense, to keep reminding us of the linkage between landline and mobile telephony. For so much of the country there is an assumption that if someone cannot get on the phone at home, they can still use a mobile phone. That just is not the case in some places, and certainly not in cases of storm damage.