Women’s State Pension Age: Ombudsman Report

Debate between John Hayes and Stephen Timms

Thursday 16th May 2024 Commons Chamber

[Sir Stephen Timms (East Ham) (Lab)]

I thank the Backbench Business Committee for giving us the opportunity for this debate, and I thank the hon. Member for North Ayrshire and Arran (Patricia Gibson) for opening it. I should make it clear at the outset that I was the Minister for Pensions between December 1998 and July 1999, and again between May 2005 and May 2006, which is part of the period covered by the ombudsman’s report.

I draw the House’s attention to the evidence that my Committee, the Work and Pensions Committee, took on 7 May on the ombudsman’s report—we are grateful to all who gave evidence to us that morning—and to the letter that I sent to the Secretary of State for Work and Pensions yesterday on behalf of the Committee, setting out our suggestions for a way forward. Those documents have been tagged for this debate.

The ombudsman opened an investigation of all this in 2018, six years ago. After receiving more than 600 cases, it stopped accepting new ones and selected six sample cases to investigate, one or two of which have been referred to today. The investigation was split into stages. The first report, published in July 2021, found maladministration in the way in which the DWP had communicated the changes to affected women. A further report, published in March this year, concluded that this had meant that

“some women had lost opportunities to make informed decisions about their finances”,

which had

“diminished their sense of personal autonomy and financial control”

and

“caused unnecessary stress and anxiety”

and

“unnecessary confusion”.

[Sir John Hayes (South Holland and The Deepings) (Con)]

Let me say at the outset that the right hon. Gentleman was a distinguished Minister, well respected across the House in his various Government jobs. Is communication not the nub of this? Of course the decision itself is a matter for a debate on pension entitlement, but there is the entirely separate issue of how the decision was communicated, and the injustice lies in that failure to communicate. When we change people’s circumstances with notice and they have time to deal with it, cope with it, make alternative arrangements, that is one thing; but when we do not give them adequate notice because of their age, that is quite another. Disraeli, I think, said “Justice is truth in action”, and that is the truth of the matter.

[Sir Stephen Timms]

The right hon. Gentleman has echoed a number of the points that the ombudsman has drawn to our attention, but I think we should be clear about the fact that a great many people did know about this change. The passage of the legislation was widely reported at the time, nearly 30 years ago, and I vividly recall that in the first of my two stints as Pensions Minister, I spent a fair chunk of most days signing replies to MPs who had written on behalf of constituents who were unhappy about the impending change, or were calling on the then fairly new Government to reverse it. The replies that I signed were robust, and made it clear that the decision would not be reversed. The decision was quite well known, and—the right hon. Member for New Forest West (Sir Desmond Swayne) made a useful point in this regard—I think that citizens have a responsibility to keep themselves informed, by listening to the radio or reading the papers, of changes in the law that will affect them.

However, the ombudsman has established and made clear in the report that the Department found out, at around the second time I was Pensions Minister, that only 40% of women had known about the forthcoming pension age change. Forty per cent. is a large number, but 60% —the proportion who did not know about it—is even larger. The Department found that out as a result of research done in 2003-04, but did nothing about it until 2009. That is the maladministration that the ombudsman has identified. We do not know why nothing was done—well, I certainly do not—because the ombudsman has not told us, but it cannot be credibly argued that this was not maladministration. When a Department discovers information and then does nothing, there is clearly a problem.

UK Flight Ban: Sharm El Sheikh

Debate between John Hayes and Stephen Timms

Wednesday 13th December 2017 Commons Chamber

[The Minister for Transport Legislation and Maritime (Mr John Hayes)]

My hon. Friend the Member for Woking (Mr Lord) and the right hon. Member for East Ham (Stephen Timms) have a long-standing interest in Egypt, and I acknowledge their interest and their concern about this matter. I congratulate my hon. Friend on securing the debate and welcome the opportunity to say more about flights to Sharm El Sheikh.

Hon. Members will know that in addition to being appointed three times as Minister of State in the Department for Transport, I am also a former Security Minister. This is therefore a subject close to my heart, and a matter of profound importance. The security and safety of our citizens is perhaps our most significant duty of all as a Parliament and as a Government. To that end, I know that my hon. Friend and all those who have contributed to the debate would not expect any Government of any persuasion to do anything that in any way compromised the safety and security of UK citizens, whether here in our country or travelling abroad.

The House will know that, on 31 October 2015, following its departure from Sharm El Sheikh international airport to St Petersburg, Metrojet flight 9268 disintegrated above Northern Sinai. As a result, a total of 224 passengers and crew of various nationalities were killed. Following that event, the Foreign and Commonwealth Office returned UK nationals and changed its travel advice. It advised against all but essential travel by air to or from that location. That had the effect of airlines halting all direct air services between the UK and Sharm El Sheikh airport. Flights to the UK from other Egyptian airports, including Cairo, Luxor, Marsa Alam and Hurghada, were unaffected.

Two years on, that advice remains in place, although the Government keep travel advice under constant review. For example, we recently updated the travel advice in Tunisia following the Sousse attack in 2015 and the changed security situation there, albeit in very different circumstances. Daesh claimed responsibility for the Metrojet attack, and the Egyptian and Russian Governments announced that the aircraft was brought down by an act of terrorism, as President Sisi stated in February 2016. The Egyptian authorities’ investigation has not come to any firm conclusion regarding the exact events that preceded the attack, and no perpetrator has been caught.

Both my hon. Friend the Member for Woking and the right hon. Member for East Ham made the point that other countries have taken different decisions about resuming flights, which is true. Most flights to Sharm El Sheikh before the Metrojet crash were from the UK or Russia, however, and it is of course for each country to decide what security requirements they need to protect their citizens—it is not for me to comment on that—but the UK is working closely with the Egyptian Government to assess security at Egyptian airports. I can also say that the UK works with a number of other Governments to look at certain security situations, particularly where there are a large number of UK travellers, and I will say a bit more about the detail of that in the course of my remaining remarks.

Our experts on the ground in Egypt have been working closely with the Egyptian authorities since the Metrojet crash, and it has been acknowledged that the level of security at the airport has improved from where it was before—the right hon. Gentleman and my hon. Friend both made that point. However, there is a wider range of security-related reasons, which the House would not expect me to go into in detail here, why we do not yet feel that we should resume flights.

The terrorism typified by this incident blights both Egypt and the United Kingdom, and the recent mosque attack in North Sinai serves as the latest reminder of the deplorable depths to which terrorist groups are willing to stoop in Egypt. The Prime Minister recently expressed her condolences to President Sisi over that attack, as well as her solidarity and support in the face of such a common threat. Egypt has long played a crucial role in fighting terrorism, and we stand resolutely by Egypt in that fight.

Let me be absolutely clear that this Government’s top priority will always be to maintain the safety of British nationals and those flying into the UK, based on all the information we have available to us. The House will know that aviation remains a target for terrorist groups and that the threat is constantly evolving. We must respond accordingly to ensure that the protection of the public against those who would do us harm is as certain as possible. I emphasise that that is about both detection equipment at airports, which is changing and improving all the time, and the protocols in place at airports—training, management and how equipment is deployed. All those things have a profound effect on the safety of an airport, and we are working in all those areas with countries across the world to ensure that they can be their best and do their best.

[Stephen Timms]

The Minister is absolutely right that being vigilant about the wellbeing of UK citizens is the both his first duty and that of the Government. Is he able to shed any light on why the assessment being made by the UK Government is different from the ones being made by other Governments including, it now seems, the Russian Government?

[Mr Hayes]

I made the point briefly a moment ago that the principle source of tourism to Sharm El Sheikh before the crash came from Russia and the United Kingdom. Indeed, it is the United Kingdom and Russia that are yet to resume flights. As I said before, it is not appropriate for me to go into the details of the precise security situation, and the House would not want me to. It is fair to say that, although we acknowledge that significant improvements have been made and we have been working on the ground with the Egyptian authorities, the prevailing situation in Egypt, illustrated a moment ago by reference to the recent atrocity, is difficult. It is clear to us that airports remain a target for terrorists.

Having said that, let me be equally clear that the Government wish to see the resumption of flights to the resort as soon as it is safe to do so. We understand the economic impact—the point has been made forcefully and persuasively by the contributors to the debate—of the absence of flights on the Egyptian economy, and we know that tourism is important to Egypt. Egypt, as I have already said, is an important partner in the fight against terrorism.

In the meantime, UK visitors continue to enjoy the abundant attractions on offer at other resorts and sites throughout Egypt, and I am delighted that more than 226,000 British tourists visited Egypt between January and September 2017, a 31% increase on the same period last year. UK tourists have been worth more than $220 million to the Egyptian economy so far this year, so people are travelling to Egypt in greater numbers. The shock and fear that people understandably felt deterred them from travelling to anywhere in Egypt, and we are pleased that people are returning.

We work closely and productively with the Egyptian authorities. My officials are working with their counterparts on the ground to share their expertise in establishing effective security arrangements, and there has been good progress in improving security at Sharm El Sheikh airport and other Egyptian airports that fly to the UK. My officials have visited and advised all those airports on a regular basis over the past two years. The Government are committed to supporting the Egyptian Government to improve aviation security. We have a common fight against terrorism, and it is therefore our common aim to improve aviation security.

My Department’s global work on aviation security is an important part of the Government’s wider counter-terrorism strategy to keep our citizens safe wherever they are in the world. As we have worked with the Egyptian authorities, we are working with authorities in a number of other places in the areas that I have briefly outlined. It is not only about the provision of good equipment; many other improvements can be made to secure an airport.

With more British experts working side by side with host nations in the most vulnerable locations because we more than doubled our spending on aviation security in the spending review, we can reasonably say that we have delivered on our commitment in the strategic defence and security review.

The Prime Minister led the way last year in pushing for the adoption of the first ever United Nations Security Council resolution on aviation security, which has recently been developed into a global aviation security plan that the Government are strongly supporting. My Department’s enlarged global network of aviation security experts works in partnership with many host states to strengthen the global aviation security system by identifying vulnerabilities in aviation security regimes and developing options to mitigate each vulnerability in order to deliver improvements and maintain quality assurance. This drives up both capacity and capability. As I said earlier, it is not enough just to build capacity; we have to build capability.

[Stephen Timms]

I understand that Russia announced this week that it is lifting its ban on civilian flights. Is there any other airport in the world to which the UK uniquely bans flights? That appears to be the position with Sharm El Sheikh.

Oral Answers to Questions

Debate between John Hayes and Stephen Timms

Thursday 5th March 2015 Commons Chamber

[Mr Hayes]

I am conscious that Humberside MPs met, I think in 2013, to discuss just these issues in the Department. I was with my hon. Friend in his constituency very recently looking at transport matters. Actually, I think the Government can do better in co-ordinating the relationship between road investment and ports and other modes of transport. I think all Governments have neglected that and we can do more. I will certainly take up what my hon. Friend suggests.

[Stephen Timms (East Ham) (Lab)]

8. What steps he is taking to increase levels of cycling and walking.