Dartford Crossing: Congestion

John Hayes Excerpts

Wednesday 7th December 2016 Westminster Hall

[The Minister of State, Department for Transport (Mr John Hayes)]

What a delight it is to serve under your chairmanship, Mr Owen. I congratulate my hon. Friend the Member for Dartford (Gareth Johnson) on securing the debate. As the hon. Member for Cambridge (Daniel Zeichner), who speaks for the Opposition, spoke of seasons, I thought of John Clare, who wrote:

“The winter comes; I walk alone,

I want no bird to sing;

To those who keep their hearts their own

The winter is the spring.”

Perhaps the seasons are what we perceive they are.

As my hon. Friend the Member for Dartford said, this is not the first time we have considered these matters in recent weeks. Indeed, on 14 November we had a longish debate on the Floor of the House on exactly this subject, to which he and my hon. Friend the Member for South Basildon and East Thurrock (Stephen Metcalfe) contributed. None the less, he is right to say that repetition is no sin. Indeed, it is virtuous when it obliges Ministers to consider matters as closely as I have been invited to again today. It is right that we should consider these matters, because we take the issues very seriously.

The Dartford crossing is an important part of the arterial road network and is used extensively by private motorists and hauliers—by those carrying freight, particularly those going to Dover. There are important issues, as my hon. Friend the Member for Dartford said, of congestion and safety. The answer, quite simply, is that we need to do more; I would be the first to acknowledge that. I will talk a bit about some of the things that I have pledged to do when I have spoken about the Dartford crossing in recent weeks, and about what I have done since. Ministers have to be held to account and if they say they are going to do things, they should be expected to deliver on those pledges. I want to reassure those who, like my hon. Friend the Member for Dartford, take a strong view, including many of his constituents, that tackling congestion at Dartford should be a priority and that it is a priority for the Government and for Highways England.

I will start with some of the facts. When my hon. Friend the Member for South Basildon and East Thurrock talked of evidence, I thought of C.S. Lewis, who said that

“reason is the natural organ of truth; but imagination is the organ of meaning.”

Although the facts are important and I take them very seriously, one should never be the captive of them because, in delivering these kinds of strategic policies, one must exercise—dare I say it—one’s vision too. None the less, let us look at some of the facts with which my hon. Friend the Member for Dartford and others will be well acquainted.

The Dartford crossing has provided the only road crossing of the Thames east of London for more than 50 years. I, too, was familiar with the Blackwall tunnel when there was nothing else, because I grew up in south-east London and used that road many times. The Dartford crossing is one of the busiest roads in the country, used 55 million times a year by commuters, business travellers, haulage companies, emergency services and holidaymakers. It opened in stages—the west tunnel in 1963, the east tunnel in 1980 and the bridge in 1991—in response to the growing traffic demands of the kind the hon. Member for Cambridge described. The existing crossing is at capacity for much of the time and is one of the least reliable sections of England’s strategic road network of motorways and major trunk roads. Congestion and the closure of the existing crossing occur frequently, and I know that this creates significant disruption and pollution, which impacts on businesses and individuals locally.

In the Adjournment debate that I referred to earlier, I mentioned that options for the M25 at Dartford have been considered for a considerable time. Indeed, various methods have been used to help to ease the congestion problems at the crossing. As a response to congestion, in particular on the approach to the payment booths, a cashless payment system called Dart Charge was introduced on 30 November 2014. In fact, Mr Owen, you will remember that I was the Minister at that time, during my first visit to the Department for Transport. I emphasise the word “visit” because all ministerial appointments are visits and nothing more, are they not?

I was pleased with the Dart Charge, knowing that it would help with the flow of traffic, and it has had some impact. The hon. Member for Cambridge made that point, and I will come to the other points he raised in a moment. I do not want to overstate the impact of the Dart Charge, but I think it was the right thing to do and it has had a positive effect. Overall, the Dart Charge and the new road layout have improved journeys through the Dartford crossing and reduced journey times for drivers.

[Gareth Johnson]

Although I accept that traffic flows have improved from Essex into Kent since the toll booths have been removed, I dispute the argument that they have improved from Dartford into Essex. A lot depends on how those figures are measured. Certainly the people of Dartford have no sense whatever that improvements have come about in anything like the manner that the Minister mentions. They feel, almost universally, that congestion has got worse in Dartford since the toll booths were removed.

[Mr Hayes]

Yes, I understand that. I think that is partly because those changes were made against a background of increased demand, so the number of vehicles using the crossing actually continues to grow. In a sense, any improvement will have been mitigated, affected and, for some, concealed by the growing traffic volumes.

In factual terms—the evidence is important—volumes of traffic have grown by more than 5% in the past year. Now, that might sound relatively minor but, given the figures I used earlier, 5% growth in a single year is an extra 2.7 million crossings. It is unsurprising that people see that extra volume of traffic and say that the Dart Charge has made less difference than it actually has because, of course, it is not possible to compare the situation with what it would have been like had we not done it.

It is important to recognise, however, the proper concerns of my hon. Friend the Member for Dartford and the profound concerns of those whom he represents. In the end, the issue comes down to the fact that the crossing is operating at over-capacity—something like 117% capacity. Journey times southbound are estimated to be significantly better than before the Dart Charge was introduced, being very nearly five minutes quicker, on average, in the year to August 2016 than the year before.

Northbound, however, we recognise that there is still more to be done. A combination of increased traffic and significant roadworks at junction 30 resulted in only a relatively small improvement in journey times in comparison with journey times prior to the Dart Charge. Anyone who uses the crossing regularly will know that there is a significant difference between the northbound and southbound crossing times. My hon. Friend the Member for South Basildon and East Thurrock will certainly know that.

[Stephen Metcalfe]

I know the Minister is now very aware of some of these issues, as we have debated them on numerous occasions. He cited a figure a moment ago: he said that the crossing is operating at 117% capacity at times. If 14%, which is Highways England’s own figure, were diverted away from that, would that not still mean that the existing crossing would be operating at over-capacity at some times? Ergo, do we not need to increase the capacity at the existing crossing, rather than build something else with other aims in a different place?

[Mr Hayes]

I hesitate to intrude on the well-mannered and comradely debate between my hon. Friends the Members for South Basildon and East Thurrock, and for Dartford. It is certainly true that one would need to consider any further crossing eastbound in connection with, and in the context of, Dartford. My hon. Friend is right to isolate those two things. To see them out of context would be an error, and the Government certainly will not do that. It is right to take account of the effect at Dartford of any changes that were made. I would not want my hon. Friend to assume that that is not my view, although I do not think he does.

The approach to the two northbound tunnels also has to be controlled for lorries carrying dangerous goods. For this corner of the south-east, which has more than its fair share of oil and petroleum facilities, a number of petrol tankers use the tunnel. To make this safe passage, the tankers are queued and taken through in a convoy while all other traffic is held. The older west tunnel is a smaller bore and cannot accommodate the taller lorries that travel the network, so the mix of lorries across both tunnels reduces the flow of traffic. That is an important point.

I have said repeatedly, including when we last debated these things, that I would look at what improvements could be made. I related those remarks to the facts that I have just described. I have asked Highways England to look closely at what more can be done to separate vehicles. I understand the concerns of staff about traffic wishing to cross west to east at junction 1A, which I have asked Highways England to look at. We may be able to do further work on the A282, which my hon. Friend the Member for Dartford knows, and at the junction where gridlock often occurs.

Those are all important matters, and they do not obviate the need for a more strategic solution, but I want to be absolutely sure that, in dealing with the different kinds of vehicles and local people’s access to the crossing, we are doing as much as we can and should do. To that end, I commissioned Highways England to consider those matters more closely. Further work may be possible that would go some way towards alleviating the problems that my hon. Friend has set out.

The safety and performance of the crossing is under constant review to identify other ways to improve conditions. Continuing improvements to the traffic safety system that was introduced as part of Dart Charge, and the management of dangerous goods and abnormal loads, will form part of any further work. I will update hon. Members when I have a report from Highways England about the further steps that it intends to take—that is the right way to go about things.

Managing traffic flow during incidents and reopening lanes as soon as possible afterwards are also important and have often been a cause of concern to local people. I spoke of road signage the last time we debated these matters and, looking at it again, there are issues with the signage on the crossing approaches, particularly northbound. We might be able to do more in that area. We are working with local authorities on both sides of the crossing to improve traffic flows between local and strategic road networks, which has been a perennial issue.

Trying to provide a solution that assists those travelling from far away to far flung destinations who want to cross, as well as addressing the very local traffic in the immediate Kent area and the traffic that moves between Kent and Essex, is important to our consideration of how to get the best outcome. That is not entirely straightforward, but it does not seem impossible to find a way to address both objectives.

Highways England and Kent County Council have a joint approach on a number of improvement measures to junctions used by traffic approaching the crossing from Dartford, which will be familiar to my hon. Friend. The roadworks at junction 30 and the A13, which greatly affected journey times, were substantially completed last week. That should help, and motorists should start to see the benefits of reduced congestion at the crossing and improved journey times as a result.

Plans are also being developed to encourage over-height vehicles to be in the correct lanes. As I mentioned earlier, it is important that HGVs are not stopped and redirected as they cross because that has a significant effect on congestion. We may be able to improve the signage in that respect. As my hon. Friend will be aware, Highways England regularly meets a wide range of stakeholders to discuss other improvements and how they might be implemented. I meet the chief executive of Highways England on a monthly basis, and I keep the performance of this road under regular review. There is more to do, and I will keep my hon. Friend and all hon. Members updated on Highways England’s plans and future actions.

Before I move to my pre-peroration, and then to my exciting peroration itself—I will also say something about the lower Thames crossing—I should say that the hon. Member for Cambridge asked important questions about compliance with the charge, and he deserves answers. Initial compliance, as he will know, is some 93%. He is right about what happens next, and I share his view. He is right that pursuing those in other domains who do not pay the charge is challenging. We do that work, and I often interrogate my officials about their progress. As a specific result of his question, I will make our latest compliance figures available in the Library—again, that is the right thing to do.

The evidence shows that the Dart Charge is working, and 93% initial compliance is indicative of that. When we take into account the people who pay later, the figure is impressive, but any non-compliance is undesirable and it is right that we use every avenue to chase those who do not pay.

In the longer term, the Department for Transport recognises the argument for the lower Thames crossing and the role it might have in easing congestion at Dartford. Highways England consulted on a shortlist of options from 26 January to 24 March, with 47,000 people taking part, making it the largest ever public consultation on a UK road project. No decisions have been made, but I hear what the hon. Gentleman said about the seasons, notwithstanding my admiration for John Clare. It is important that we go further in making our findings and conclusions known. We will take a decision when we have considered those responses, and we will report on the location, route and type of crossing. Subject to the necessary funding and planning approvals, we anticipate that the new crossing, if publicly funded, could be open in 2025.

My hon. Friend the Member for Dartford has once again done the House a service by allowing us to explore these matters. I hope he can tell from what I have already said that the Department and I take the issue very seriously. We are considering all that can be done to ease the circumstances of his constituents, because we know how important this crossing is for them and our country.

The strategic road network is receiving unprecedented attention from this Government, and my hon. Friend will know that the road investment strategy, which I developed when I was last a Transport Minister, is the first time in a long time that a Government have taken a long-term view on how we should invest in roads and then committed funds to that view. In doing so, we are cognisant of changing circumstances and particular places where those circumstances are having an impact on other Government priorities, such as air quality and the perennial and compelling priority of safety. To that end, he can be sure that we will be decisive and determined not only in protecting the interests of all those who use our roads but in doing the right things to make the investment work for the best.

In that spirit, Highways England will continue, on my instruction, to monitor closely conditions at the crossing, to understand the various factors contributing to performance and to ensure that we use this crossing in the most effective and efficient manner.