Horizon Redress and Post Office Update

John Cooper Excerpts

Tuesday 8th April 2025 Commons Chamber

[Gareth Thomas]

I know that my hon. Friend has always been a great champion of Salford. Like other Members, she has made it very clear to me how significant the post office is in her community. The vast majority of post office branches across the country are already franchised. Both main and local franchises are often open longer than directly managed branches.

My hon. Friend asked what guarantees there are. As I have set out, we have made it clear to the Post Office that we want every directly managed branch to ensure that there is a main franchised operation in those communities. I recognise that there will be concern while that change takes place, but if she or any other Members have concerns about aspects of that transition as it moves forward in their constituencies, I will obviously be very happy to meet them to discuss those.

[John Cooper (Dumfries and Galloway) (Con)]

As a member of the Business and Trade Committee, I should remind the House that in March we recommended that the Government should listen harder to our recommendations. I am glad that that seems to have been taken on board, but I am slightly concerned that a lot of back patting seems to be going on, particularly about Fujitsu. Does the Minister not agree with me that he should be telling Fujitsu what to do, not asking it? This Government seem overly deferential to lawyers. He is in charge of this. Can he not get the pace moving, because lawyers are getting their money—their fees—but postmasters are not getting their money at the rate they should?

[Gareth Thomas]

The hon. Gentleman is absolutely right to want progress on Fujitsu, which is one of the reasons why I have made it clear to Fujitsu that an interim payment would be a very welcome and significant step forward. We have said that we think it is important that we hear the view of Sir Wyn Williams, who has been looking in detail at the responsibility of both Fujitsu and senior leaders in the Post Office during this scandal. We need to recognise that there is a process, but we are absolutely clear about our responsibility to move the negotiations forward.