Air Traffic Control Disruption Debate
Full Debate: Read Full DebateDepartment: Department for Transport
Jim Shannon
Main Page: Jim Shannon (Democratic Unionist Party - Strangford)Department Debates - View all Jim Shannon's debates with the Department for Transport
(2 weeks, 4 days ago)
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Keir Mather
Let me use this opportunity to restate my thanks to workers across UK airports who have responded to this disruption. I am concerned to hear about the case that the hon. Member raises, and if he writes to me with more detail, I can ensure that the appropriate action is taken.
Jim Shannon (Strangford) (DUP)
I thank the Minister for those answers. This has happened three times in three years. Normally, on the third strike, you are out. Instead, the chief executive gets an £871,000 bonus. For people in Northern Ireland, a flight to Great Britain is a basic utility. When NATS crashed, my constituents were entirely cut off. What specific resilience measures is the Minister’s Department implementing to guarantee that Northern Ireland air bridges are prioritised during system recovery? Hard-working families in my constituency who suffered this week are told that they will not get a penny of compensation because the NATS failure counts as an extraordinary circumstance. If such incidents are avoidable, why on earth are passengers carrying the financial burden while NATS avoids accountability?
Keir Mather
That is a very fair challenge. Our response to ensure that his constituents get the protections they need is threefold. First, we need to learn the lessons of what has happened, the nature of the technical fault, and to fix it to minimise the chance of it ever happening again. Secondly, there is a broader resilience question about air connectivity from Northern Ireland. I would like to work with him and other Members to think about how that can be strengthened further, but I reassure him that resilience work on that matter is widespread across the Department for Transport and is at the forefront of our minds. Thirdly, there is the question of residents in Northern Ireland being able to benefit from the measures in the Civil Aviation (Consumer Protection and Regulatory Reform) Bill that are specifically designed to strengthen consumer protections, enhance air passenger rights and make our system of aviation safety more streamlined. I look forward to working with him and other hon. Members on those important issues.