CrowdStrike: IT Outage Debate

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Department: Cabinet Office

CrowdStrike: IT Outage

Jim Shannon Excerpts
Monday 22nd July 2024

(3 months, 3 weeks ago)

Commons Chamber
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Ellie Reeves Portrait Ellie Reeves
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As I said in answer to an earlier question, as soon as this Government were elected, we took immediate steps to start legislating to better protect all our public services and the third-party services that they use, and the cyber-security and resilience Bill will come before Parliament.

Jim Shannon Portrait Jim Shannon (Strangford) (DUP)
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I welcome the Minister to her position. Congratulations are due to her: I understand that she was in charge of the Labour party’s election campaign, so she can take some credit for its success. It is good to see a reward for endeavours, and for hard work. I say to her: well done.

On airlines, as 171 flights were cancelled, some of my constituents were stuck in London and could not get home to Belfast. When it came to banks, some of my constituents who were out shopping found that their credit cards did not work because the system was down. When it came to the health system, the Department of Health in Northern Ireland said that hospital services and about two thirds of GP surgeries faced problems; there had been, for instance, problems getting patients into operating theatres and with accessing staff rosters. The whole system was in absolute chaos.

Does the Minister not agree that the issue has underlined the necessity of ensuring that we are prepared for cyber-breakdown, whether caused by an intentional attack or caused unintentionally? Can she say something about our preparedness for situations such as this, and about our resilience in moving forward from these technological problems, for the benefit of those in all parts of the United Kingdom of Great Britain and Northern Ireland?

Ellie Reeves Portrait Ellie Reeves
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I thank the hon. Member for his kind comments. I am sorry to learn that some of his constituents were unable to secure flights home or GP appointments. In my statement, I spoke about ensuring that we expand our cyber-resilience, put regulators on a stronger footing and obtain a clear picture of cyber-threats and how they can be dealt with, and he raises important points in that regard.