DWP Estate: Office Closures Debate
Full Debate: Read Full DebateDepartment: Department for Work and Pensions
Jim Shannon
Main Page: Jim Shannon (Democratic Unionist Party - Strangford)Department Debates - View all Jim Shannon's debates with the Department for Work and Pensions
(2 years, 8 months ago)
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David Rutley
We are not removing the back office; we are modernising it. Of course we want to ensure that we deliver, at the front end, for people in the channels that need it. It is interesting and important that many people who have disabilities or health conditions and who are staff members can now be empowered to do their work, because they do not have to travel because of digital capabilities. There are some exciting possibilities there, notwithstanding the fact that, on the frontline, we need to ensure that we are providing support for all customers in the way they need it.
Jim Shannon (Strangford) (DUP)
On the impact of job losses, the Minister has clearly said that, in his opinion, there will be no impact on the offices and the delivery of the service, but I suggest that there is always an impact when jobs are lost. People who live in rural constituencies who have to travel by bus or do not have a car can be sanctioned if they do not attend their appointments. Can he assure the House that the benefit entitlements of constituents of MPs present, and not present, will not be affected by the changes in the offices?
David Rutley
I assure the House that this does not have an impact on the front end—on the activities that we do to support our claimants and our customers. It is also important to reconfirm that we are not reducing staff numbers; the focus is on retaining as many people as possible. We have great staff and we want to retain them. In many cases, people will relocate to another site in close proximity.