Chester-le-Street: Rail Services Debate

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Department: Department for Transport

Chester-le-Street: Rail Services

Jim Shannon Excerpts
Tuesday 15th January 2019

(5 years, 3 months ago)

Commons Chamber
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Kevan Jones Portrait Mr Kevan Jones (North Durham) (Lab)
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On this historic night, I am sorry that Members are now leaving the Chamber and will not be listening to the problems that my constituents are facing at Chester-le-Street railway station. However, I am pleased to have secured this debate to highlight the problems in Chester-le-Street and the surrounding area for people who use the station. Tonight we have been consumed by the debate on Brexit, but it is worth reminding ourselves that other issues are important to our constituents and that, despite our serious deliberations today, many of our constituents are just getting on with their lives.

Chester-le-Street railway station serves not only the town of Chester-le-Street but the surrounding villages and communities of North Durham. As Members might know, my constituency borders the Tyneside conurbation. Over the years, traditional industries in Chester-le-Street and large parts of my constituency have moved and closed, and the area has now become a commuter town for the area north of the Tyne and for parts of Durham and Teesside. Good transport links are therefore important for the economic viability of my constituency. In Durham County Council’s new economic plan, the transport links for the north of the county are highlighted as an important part of County Durham’s economic future. The journey time to Newcastle from Chester-le-Street and the south of Durham is less than 10 minutes, so in many ways it is an attractive option for people to live in my constituency and commute to work on Tyneside, down in Teesside or in Durham. That is why many people have located themselves in Chester-le-Street and the surrounding areas.

The main rail morning and evening services are provided by three operators—TransPennine Express, Northern and CrossCountry—but, since May last year, the main problem has been the reliability of services, particularly those run by TransPennine Express. Not only have trains been late, but they have often been cancelled altogether. Those two things are particularly difficult for people at the two main commuter times: first thing in the morning, when people are keen to get to work at 9 o’clock, and in the evening, when people want to get home. Commuters often find themselves either late for work because trains have been cancelled, or stuck in Newcastle or other stations further south in the evening with no ability to get home. In some cases, people have not made it home until 7 o’clock or later.

Due to the concern of many of my constituents who rely on Chester-le-Street station for their main commute, I called a public meeting in November, and it will be useful to highlight some of comments that were made not only at that meeting, but in the numerous emails and other correspondence that I have received from worried constituents. The first reads:

“In summary this week the Chester-le-Street to Darlington commuter trains have been cancelled on 7 out of 10 journeys.”

Another constituent said:

“The service continues to go from bad to worse with the morning service having been totally cancelled on 3 out of 4 days in the last week.”

One constituent, a working mother, said that she was finding it difficult to hold down a senior executive job in Newcastle as it had become untenable for her to regularly miss prearranged times to pick up her children from school because she was stuck in Newcastle station due to evening train cancellations. Another constituent wrote that the

“08:24 commuter train from Chester-le-Street to Durham has been cancelled again. We are all late for work again.”

Another said:

“How can the region be taken seriously if our trains aren’t on time 50% of the time.”

A further constituent said:

“While financial compensation does indeed help, it does not compensate for the trouble that working parents have to cause to others to get their children home.”

Another constituent mentioned not only childcare, but the fact that those who look after elderly relatives in the evening find it difficult to get home from Newcastle.

Jim Shannon Portrait Jim Shannon (Strangford) (DUP)
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I thank the right hon. Gentleman for giving way. He is always generous with his time, and I am here to support him, as I support others when it comes to Adjournment debates. From my research, I have found that the idea with trains is that they take people away from cars and buses. Unfortunately, in this instance—I think he mentioned this earlier—people are unable to get on to trains when they come into the station. Does he agree that one way of addressing overcrowding is to run longer trains? Is that an option?

Kevan Jones Portrait Mr Jones
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It is. The hon. Gentleman makes an interesting point. This should be a way of getting people out of their cars and off other forms of transport into Tyneside, Durham and Teesside. I accept that longer trains are an option, but if the trains do not turn up in the first place, that is a problem.

Delays and cancellations are causing real hardship to many of my constituents. I even had one resident contact me a few weeks ago to say that he had turned down a promotion at work because he could not guarantee to his employer that he was able to get in on time. These are real-life situations that are causing my constituents a lot of hardship.