Tesco House, Cardiff: Job Losses

Jim Shannon Excerpts

Wednesday 19th July 2017 Commons Chamber

[Anna McMorrin]

I think it is absolutely the case that the company is prioritising management over the hard-working workforce, who are highly skilled and motivated.

I suspect that nearly every Member of this House has a Tesco store in their constituency. It is one of the UK’s biggest and most recognisable brands, with a loyal customer base.

[Jim Shannon (Strangford) (DUP)]

I commend the hon. Lady for bringing this debate to the House. Does she agree that there is something obscene about the loss of 1,100 jobs at the customer contact centre at Tesco House in Cardiff? On behalf of Tesco employees in my constituency, I register my support for her campaign. Does she agree that we should ask the chief executive officer of Tesco to reconsider his decision immediately?

[Anna McMorrin]

I thank the hon. Gentleman for his support.

In his desire to achieve more savings, Mr Lewis needs to understand that he has an absolute responsibility to treat his employees fairly and with respect. He owes them a duty of care and he should listen to what his staff are saying.

In the days following the announcement, I went to the customer centre to meet the staff affected, along with my hon. Friend the Member for Cardiff Central (Jo Stevens) and my local Assembly Member, Julie Morgan. The staff are utterly devastated and feel let down by a company to which some have dedicated their working lives. One staff member told me:

“We had felt like we were part of one big family and took pride in coming to work. This feels like being dumped like an old pair of shoes after being promised a secure future. Now we are feeling exploited and used.”

Some of the worst-affected households are those with multiple members losing their jobs. Some families will lose two, three or even four wages from their budgets. One couple in their late 20s who had their first child less than a year ago are both set to lose their jobs.