Fire Safety: Retirement Communities

Jim Shannon Excerpts

Tuesday 9th November 2021 Commons Chamber

[Mr Kevan Jones (North Durham) (Lab)]

I am pleased that I have been able to secure this debate tonight. The impact of fire on any property can be devastating, but the risks are increased when it comes to fires in retirement communities, due to the vulnerability and dependency of the residents who reside in them. While “retirement communities” can refer to a variety of types of housing, it is crucial that any building housing vulnerable and dependent residents has the very highest levels of fire protection arrangements in place.

Many residents who live in retirement communities may be unable to evacuate themselves or may have evacuation plans in place that move them from one part of a building to another part that is safer. There is therefore increased importance on ensuring that the ability of fire to spread in these buildings is contained. Despite that, much of the focus recently, following the tragedy at Grenfell, has been on the height of buildings and not necessarily the protection or lay-out of individual buildings.

I will talk about a specific retirement community in my North Durham constituency, but many of the issues I raise will affect other hon. and right hon. Members’ constituencies throughout the country. Cestrian Court was constructed and opened in 2008 by McCarthy & Stone, a developer and management company for retirement communities. The individual flats were sold to residents, and the lease was sold on. The building is currently managed by FirstPort, which also owns the lease. The issues relating to fire safety at Cestrian Court were first brought to my office in February when a resident passed me a copy of a compliance report stating that certain fire-stopping features were

“not considered to have met the guidance at the time of construction.”

Having looked at the report in more detail, I must say that I was alarmed at the litany of defects at Cestrian Court from the time of its construction. Most notably, a 1.5 metre part of a compartment wall between two flats was missing—in effect, a chunk of a corner of a cavity wall was missing—and cavity barriers on doors were not fire-stopped. Moreover, and as I will come to later, the attic space had numerous fire structures dislodged. That may have been as a result of residents moving structures in the loft or, as the report outlines, due to expansion and contraction of the roof and cavity barriers not being mechanically fixed at the time of construction. Finally, and most importantly, these defects did not meet building regulations at the time of construction: plasterboard joints were not sealed; plasterboard compartment walls were not extended to barge boarding areas; cables penetrated brick dwarf walls; roof voids were not fire-stopped; pipes penetrated cavity barriers; service penetration was not adequately fire-stopped; and communal venting discharged through the roof without fire dampening. All of those defects were serious and weakened the protections for Cestrian Court’s elderly residents. In the event of a fire, they would have had serious consequences.

[Jim Shannon (Strangford) (DUP)]

I commend the right hon. Member on initiating this important debate. Does he agree that the travesty of building regulations that have allowed unsafe building to take place without challenge increases the importance of the duty of care to local residents, which must be addressed not simply for his constituents but for those in every one of the 650 constituencies represented in the House, including my constituency of Strangford?

[Mr Jones]

I very much agree and will come to some of what the Government must do. Local fire boards and fire brigades will need extra enforcement powers.

I expected McCarthy & Stone, as the builder of the retirement community, to show an interest in rectifying its possible mistakes. I believed—foolishly—that it would be horrified at the risks that it might have inflicted on the residents through a litany of fire safety defects and that it would contact FirstPort, the new operator, to co-ordinate ways in which to rectify the situation. I was therefore disappointed when it simply said that the operation of the building had been passed to a new provider and that the warranty period on its construction work was up—it basically washed its hands of the situation.

It is unclear why the new operator, FirstPort, did not discover some of the structural building defects earlier as part of its due diligence when it took over Cestrian Court from McCarthy & Stone. It is also unclear why, given that Cestrian Court had five inspections during its construction, the National House Building Council failed to identify these issues.

On receiving the compliance report, I immediately contacted the chief fire officer at County Durham and Darlington Fire and Rescue Service, who did an audit of the building. Of most concern was the “stay put” policy in place for residents in the event of a fire, which effectively said, “In the event of a fire, do not worry. Stay in your flats. Your flats are fireproof.” Nothing could have been further from the truth. Since construction 11 years ago, residents have been under the impression that “stay put” was the best policy to save them in the event of a fire. That was on the misguided assumption that the fire would be contained. With no fire-proof doors, gaps in cavity walls and loft spaces with missing or dislodged fire safety structures, that advice might have had fatal consequences. Residents were not protected, and we have been lucky that we have not had a national tragedy at this building.

The chief fire officer also found that the fire alarm system did not work, which again calls into question the “stay put” policy for residents in the event of a fire. He therefore escalated the advice from “stay put” to “full evacuation” in the event of a fire at the premises. Unsurprisingly, he also confirmed that the problems had to be treated with such urgency to mitigate the risk that the work would have to be done within three months. In the meantime, the fire risk was so bad that residents would have to pay for someone to stay on the premises 24 hours a day to alert them to possible fires, costing each two-bedroom flat £1,000. I want to formally thank Stuart Errington, our chief fire officer, and his team for the speedy way in which they dealt with this matter.

There have been cases throughout the country, as the hon. Member for Strangford (Jim Shannon) highlighted, of fires in retirement communities. There is evidence to suggest that if those fires had taken place at different times of day, they could have had fatal consequences. One fire took place at the Beechmere retirement complex—a four-storey complex of 132 extra-care sheltered flats in Cheshire—in August 2019. The fire rapidly spread through the cavities in the walls and the roof space. The fire service was unable to prevent total loss of the flats, but it was able to prevent any deaths. However, there is evidence that if the fire had taken place during the night, the consequences would have been completely different.

In 2017, a fire took place at the Newgrange care home—a two-storey care home in Herefordshire—resulting in two fatalities. The fire service had to rescue 30 people. Finally, in June 2020 in Sunderland, a fire started in the roof of the Croft care home and quickly spread. Some 27 residents had to be evacuated—some from upper storeys. Again, if the fire had occurred at night, we would have had a large number of fatalities.

Turning back to Cestrian Court, I was told in April this year that full remedial work would cost residents £87,000—around £3,000 per resident. Let me say very clearly that it is plainly wrong that residents are having to pay for remedial work that was the responsibility of McCarthy & Stone, which built the properties in the first place.