New Build Housing (Approved Inspectors)

Jim Shannon Excerpts

Monday 20th July 2015 Commons Chamber

[Mrs Miller]

My hon. Friend and I have had conversations about that, and I shall welcome the opportunity of carrying out a more detailed analysis.

The inspection regime remains opaque. Inspectors are required to compile and keep extensive reports on all new homes as they are built, but those records are then kept secret from new homeowners. Why? If the inspection regime is really to work in favour of the housebuyer, we need transparency about the work of approved inspectors. We also need more accountability, and we need to know that they are scrupulously independent and that there are no conflicts of interest such as the one my hon. Friend the Member for Wyre Forest (Mark Garnier) mentioned.

[Jim Shannon (Strangford) (DUP)]

In Northern Ireland, there are many examples of what the right hon. Lady has described. One way of addressing the problems—perhaps it is the same here on the mainland—is through the National House Building Council, which many builders and construction companies in my constituency have signed up to. That gives the housebuyer a level of confidence. It also ensures that the house they are buying is covered by insurance. Is there a possibility of using that mechanism here?

[Mrs Miller]

The hon. Gentleman is right, and there are 10-year guarantees for new houses. The trouble is that in the first two years after construction, any problems are required to be rectified by the person who built the house. In those circumstances, I believe that the approved inspector should support new homeowners more thoroughly.

Is there any reason why the detailed records I have talked about that the approved inspector keeps for each house could not be made available to purchasers? I know they might be technical and perhaps a bit difficult to understand for the layperson, but most homebuyers will be interested in seeing them. Why are they secret? Would it not be better to demonstrate that the property concerned has been inspected? Why is there so much secrecy around these records? It would be extremely useful to make them more public.

I have had a constructive discussion with the Association of Consultant Approved Inspectors, and I know that it shares my aim of ensuring that high professional standards are maintained and that a robust process is in place for dealing with inspectors who fail to meet these high standards, but at the moment some still fall short. The completion certificate is part of the information pack that purchasers of a new home receive, so why not include the approved inspectors’ records in there too? Could an amendment be made to the Building (Approved Inspectors etc.) Regulations 2010 to introduce this important new measure?

Knowing that the inspection records will be made available could also help with demonstrating the approved inspectors’ independence and prove that there is no conflict of interest, as was referred to earlier. It strikes some of us as odd, even questionable, that some companies, such as NHBC and Premier Guarantee, not only provide home warranties, but are registered as approved inspectors and sign properties off. Is there not a potential conflict of interest there? How do we know that all approved inspectors are doing their jobs to the highest professional standards? Exactly how independent are they? In the 30 years that approved inspectors have been in existence, how many have been struck off for poor performance or over questions of independence? I think we will find that the answer is absolutely none.

Urgent action is needed. I do not believe that homebuilders are covering themselves in glory when it comes to dealing with customers’ problems on a great many levels. The industry needs to tackle this and tackle it quickly, particularly if we are to build far more houses in this country, but the Government can make a contribution by ensuring that approved inspectors are more effective in what they do. That is in the Government’s gift and will make a huge difference. The great majority of approved inspectors do a highly professional job, but there is clearly room for improvement. We need greater transparency and accountability to ensure that all buyers have the confidence and reassurance they need, and I hope the Minister will agree to look at this again and use the housing Bill before us in the autumn specifically to address this issue and thereby help ensure that the new houses that I know the Government want to see built up and down the country are fit for purpose and safe for the people who purchase them.