Police Stations (Overnight Staffing)

Jim Cunningham Excerpts

Tuesday 6th December 2011 Westminster Hall

[Ian Austin]

I think those in the public gallery have done their bit. They have every right to have their case heard.

Led by Chris Sims and his senior colleagues, the force has seen crime across the region fall over the last few years, but many of us are worried that the force will find maintaining its performance impossible, because it is being forced to cut its budget by £126 million over four years. It is losing 14.5% of its funding, one of the biggest cuts in the country. As a result, the force is losing 1,250 officers, recruitment has been frozen, and experienced and valuable officers are being forced to retire early because they have completed 30 years’ service. Other savings are being made in back office functions and administrative functions as well.

The force is now proposing that the front desk at Dudley and a number of other police stations be closed to the public during the evening or overnight. Dudley’s front desk has been closed to the public between 10 pm and 7 am for the last four years or so, but under the new arrangements the front desk would close at 6 pm and not open again until 10 am the next morning. I think it is fair to say that were it not for the need to save £126 million, West Midlands police would not have put this proposal forward. However, they have to make savings and they have put forward a number of arguments, which I will set out and deal with.

First, it is said that

“The review of front offices found that public demand is very low in the evenings and overnight and recommended that staff be redeployed back into contact centres to increase the efficiency of call handling.”

Secondly, the force will

“continue to provide 65 front offices open to the public; a service to local communities far wider than most other police forces offer across the country.”

Thirdly,

“households will never be more than four miles from a 24/7 police station”.

Finally, the force is looking for other locations in which to meet the public and more modern ways of communicating, such as Twitter and Facebook. The force has established a new appointments system so that officers will visit the public instead of expecting the public to come to them.

I am all in favour of new ways of communicating with people and having more locations in which the public can meet the police, but there are specific factors in relation to Dudley which I am not convinced the current proposals have taken into account. As soon as the proposals were brought to our attention, my colleague Councillor Shaukat Ali and I launched a petition asking that the proposal for Dudley police be dropped. The fact that more than 2,000 residents signed our petition in just a fortnight illustrates the level of local concern. Residents, businesses, publicans and students in the town all expressed their concern. The Central Dudley Area Committee held an emergency meeting and unanimously called for the proposal to be dropped.

There are a number of specific factors in relation to Dudley. First, the nearest station run by Dudley police for many will be at Brierley Hill, five or six miles away for many residents. Secondly, I receive frequent complaints about antisocial behaviour on estates near the town. Much of this obviously occurs during the evening, and people strongly value having a station open should they need it. Thirdly, Dudley is the largest town on the list and I do not think there is anywhere of similar size in the region that would not have a station open to the public in the evening.

I am all in favour of using new methods of communicating with people, but it is to the West Midlands force’s credit that it operates so many more open front desks than other forces. The fact that there is a busy and active, fully staffed station is very important to traders and shoppers.

[Mr Jim Cunningham (Coventry South) (Lab)]

My hon. Friend knows that we are in the same position in Coventry. It will be difficult for the public to get access to a number of police stations, particularly over the weekends, as a result of the reduction in hours. Not far from where I live is Chace police station, which is a major station for Coventry. More important, when anyone is arrested for alleged terrorism, they are normally held there until they are moved somewhere else. It is vital that the Minister take a serious look at this.

I do not know whether my hon. Friend has experienced another problem. At weekends, when crime is more likely, it is difficult to get a senior officer at these stations to talk about certain incidents that may happen in the centre of Coventry or in different locations in Coventry. Several police stations in my constituency, but equally in the other two MPs’ constituencies, will be experiencing the same thing. It is vital that people have an open police station at the weekends so that they can get to the people they want. It is no good leaving sergeants in charge.

[Ian Austin]

My hon. Friend is correct. There are various ways in which his and my stations could be kept open in the evenings and, in his case, at weekends by looking for savings in other areas. It would help if the force was not being forced to find this level of savings in the first place.

As in Coventry, specific factors in Dudley mean that it is important to have a station open in the evening. We have got £30 million being spent right now on new college and sixth-form buildings in the town centre, which will result in hundreds more young people in and around the town during the evenings. The new college includes a theatre, which will bring hundreds of visitors to the town at night. Our town centre market is about to be rebuilt, strengthening the town centre economy with, again, more activities in the evening. Several pubs and cafés and a wine bar are currently being refurbished. Much of the regeneration of the town centre is based on driving up trade and activity in the evening. Finally, there is strong public support for my campaign to open up the castle in the evenings during the summer for concerts and plays, which would bring thousands more people to Dudley during the evenings.

On the number of visitors, the force’s own figures show that a third of front desk enquiries come between 6 pm and 10 am. That is bound to increase as a result of our ambitions to boost the town’s night-time trade and visitor economy. In the light of these particularly local factors, I want the Minister to ask the force to reconsider this particular proposal. Not unreasonably, the chief constable says that if front desks are not closed, savings will have to be made elsewhere. I understand that, but I need to be convinced that all possible savings have been found from administrative and back office functions before front-line services such as Dudley’s front desk are cut.

Forces across the country buy pretty much the same cars and other vehicles, uniforms, protective clothing and equipment. They use similar computer systems and so on. Will the Minister explain why individual forces are still procuring cars, vehicles and equipment individually and separately instead of driving down costs by purchasing centrally and getting bigger and better deals for the taxpayer? Will he tell me why we have police, fire and ambulance services in the west midlands operating separately instead of merging some common functions? Why do they all need separate finance, human resources and PR departments, for example? Why have we got 40 separate local or regional police forces across England—four in the west midlands alone—all providing different and separate services instead of sharing expertise and knowledge, as well as administrative functions and computer systems, for example?

Rationalising such functions would save a fortune, but I can think of other savings that we could be making, too. Many of the areas I have listed are precisely the areas that we identified as part of the 12% efficiencies that we would have made over four years, rather than the 20% cuts that have been front-loaded and that are being imposed on police forces at the moment. Is it not the case that the Government’s decision to go much further and much faster has probably impeded forces’ abilities to make efficiency savings, which would take time to work out with other police forces, but would limit the impact on the front line? They are being forced to do these things more quickly and more severely. That has forced them into quicker but more damaging savings, such as reducing the number of front-line officers and closing stations in the evening instead of the administrative and procurement savings that I have suggested.

We should also consider why the police authority and force are based in costly offices in the middle of Birmingham city centre, which is probably the most expensive place to run a service anywhere in the west midlands. Like me, I am sure my hon. Friends the Members for Walsall North (Mr Winnick) and for Coventry South (Mr Cunningham) could identify offices in their own constituencies where services could be provided much more cheaply.

The Minister will no doubt say that he cannot do much about where the authority is based, but he ought to be ensuring that it has found savings from all the other areas before touching the front line. He can certainly do something about the way the police force is funded.

The police authority and leaders from all parties in councils across the region have made representations to Ministers on two specific issues. Although all police authorities have been subject to some reduction in the Government grant, authorities such as the West Midlands police authority have effectively been penalised because they kept precept increases to a minimum over the past few years. They are, therefore, more reliant on the Government grant compared with authorities such as Surrey, which increased precepts at a faster rate and are therefore less reliant on the Government grant.

[Mr Jim Cunningham]

My hon. Friend makes a comparison between the west midlands and Surrey. In the west midlands the authority relies on an 80% grant from central Government, whereas in Surrey it is the reverse. That shows a real disparity.

My hon. Friend also mentioned efficiencies. I do not have a lot of evidence, but once or twice I have noticed that during an incident such as the arrest of a person for causing a problem on a bus, it can sometimes take six police cars to surround that bus and remove the individual. When talking about efficiencies, perhaps that practice should also be examined.

[Ian Austin]

My hon. Friend is correct. Total spending power—the Government grant and the precept—in the west midlands will reduce by over 4% in 2011-12, compared with only 1.5% in Surrey. As the Minister will know, that position is exacerbated further by the application of grant damping, together with the “floors and ceilings” that have been applied every year since the last funding formula review. As a result, the West Midlands police authority will receive £27 million less than its full formula entitlement, whereas Surrey will receive £4 million more. It means that the West Midlands police authority, which has one of the highest policing demands in the country, will be forced to make the biggest percentage reduction in spending, while areas such as Surrey that have much lower need and demand will make the smallest reductions. As the West Midlands police authority says,

“this is neither fair, reasonable nor indeed equitable.”

Stations such as those in my constituency would not be faced with closure in the evening if the Government introduced arrangements that properly reflected the need and demand for policing services in the west midlands, and which treat that area and the people who live and work in it fairly and equitably.

I will suggest one other saving. Although I am not against elected police commissioners in principle, I am not sure how they will find enough things to keep them busy and in particular to justify their enormous salaries—I thought about that when I visited the police authority last week, and it is an interesting point. One argument that was recently advanced for police commissioners cited the great job that we were told the Mayor of London did during the recent riots. The Mayor of London, however, looks after a whole range of services and functions across the city, and has a much bigger area of responsibility than simply the police. I am not sure what police commissioners will do to justify being paid £100,000—as I understand it, the police commissioners in the west midlands will be paid £100,000, and they will be the best paid in the country. That seems an odd priority when resources are so scarce that we are losing 1,200 officers and face the evening closure of stations such as that in Dudley.

Finally, does the Minister think that the officers in question and my police station’s front desk are front-line services? I would have thought it difficult to identify anything more front line than a full-time police officer and a public inquiry desk. At the election, the Prime Minister promised that there would be no front-line cuts, and that any Cabinet Minister who proposed them would

“be sent straight back to their department to go away and think again.”

Does the Minister think that the cuts in question are front-line cuts, and will he do what the Prime Minister promised would happen under such circumstances and think again?