Post Office Green Paper

Jessica Toale Excerpts

Wednesday 25th February 2026 Commons Chamber

[Blair McDougall]

I was going to make a cruel joke about the right hon. Member remembering the opening of that post office, but I am too fond of him to do that. He pays tribute to it, and I would gladly visit, perhaps on the way back to my constituency from Parliament one weekend. I have relatives in his part of the world, so perhaps I can double up on my reasons to visit.

As I have mentioned, we absolutely understand the centrality of banking services to the sustainability of the Post Office. We had that roundtable, and even though the banking framework has just been renewed, we have already started conversations on this. Ultimately, those will be conversations between two commercial entities, but we are facilitating them, because we recognise their importance.

[Jessica Toale (Bournemouth West) (Lab)]

Last year, I ran a community campaign to save Westbourne post office, which mobilised thousands, and the post office was kept open. I also put pressure on Post Office Ltd to reopen a full service post office in Bournemouth town centre after the WH Smith closed, and one is opening in May. Residents should not have to fight so hard for their post offices. They provide a vital lifeline, especially for older and more vulnerable residents, allowing them to access government services, and for our local businesses, as we have heard. How will the Minister ensure that post offices remain a fixture on our high streets, and play a crucial role in revitalising our high streets and town centres?

[Blair McDougall]

My hon. Friend is a constant campaigner on behalf of local post offices, and I am not surprised that she had that victory. I look forward to visiting her constituency, and she can perhaps introduce me to the local postmasters while I am there.

I have mentioned the transformation programme that we are funding, and while there will always be churn in the network, with some businesses closing and some opening, that should be part of a natural cycle, rather than because of business distress. The transformation programme is about making sure that there is good postmaster remuneration, so that businesses succeed, and I will continue to work with my hon. Friend to make sure that the post offices in her constituency—and everywhere—thrive.