Police Community Support Officers

Jessica Morden Excerpts

Tuesday 19th March 2013 Westminster Hall

[The Minister for Policing and Criminal Justice (Damian Green)]

I congratulate the hon. Member for Wrexham (Ian Lucas) on securing the debate. I am happy to discuss the powers of police community support officers with him and to deal with some of the issues he raised. He started with the particular and moved out to the general. In the interests of symmetry, I will start with the general and move to the particular, and end by addressing the issues at the school. As the hon. Gentleman said, he and I have corresponded on the matter. In believing that PCSOs do an important job very well, there will be not a jot of difference between us.

I will put the debate in the context of the Government’s wider police reform agenda. On entering office, the Government set the police a challenge: we asked forces to cut crime and at the same time undergo a radical programme of reform. The central objective of the reform is to re-establish the link between the police and the public, reflecting Sir Robert Peel’s principle that the police must answer to the people they serve. The reform of the crime and policing landscape is to ensure that policing is reconnected to the public and is sustainable, stronger and successful in pursuit of its core mission.

We have achieved that in a number of ways. First, we scrapped national targets, as the Government believe that policing must be responsive to local concerns. Priorities are now set by police and crime commissioners in consultation with the public who elect them. That approach is the embodiment of democratic accountability. The hon. Gentleman correctly talked about localism, which that approach embodies in that Whitehall is withdrawing from interfering in matters that should be determined locally.

Secondly, we have provided the public with better information about crime in their area. There is now clear, transparent and accessible information for the public. I am sure the hon. Gentleman has heard of police.uk, which I hope he is an avid user of. That website is a phenomenal success: it has received more than 548 million hits since its launch, equating to a daily average of more than 200,000. That demonstrates the public’s appetite to know what is happening in their communities and on their streets.

Thirdly, we have changed how forces are held to account, through police and crime commissioners. The Government have ensured that the public, not bureaucrats, are the judges of police success. The PCC will be held to account by the public for the delivery of effective policing. Alongside that, new roles for key policing partners have been carved out. In the new landscape we have legislated to make Her Majesty’s inspectorate of constabulary more robustly independent, so that it acts directly in the public interest. The Independent Police Complaints Commission will continue to be responsible for ensuring that complaints against the police are dealt with effectively.

Hon. Members will be aware of the Home Secretary’s commitment to strengthen the IPCC’s ability to investigate serious complaints. That is a complex piece of work involving the transfer of resources from force professional standards units to the IPCC, but it will bolster the public’s confidence in the complaints system.

Lastly, the Government are supporting the professional development of police officers and staff. The College of Policing is independent of the Government and will not focus solely on supporting warranted police officers. Its remit will include setting standards for the professionalisation of all officers and staff.

The reform programme prioritises local communities. It places the public at the heart of policing. Neighbourhood policing is, therefore, a core part of the programme. Every neighbourhood in the country has a local policing team designed to work openly and in partnership with all members of their community. Every Member of this House understands the importance of ensuring that the public have a visible uniformed police presence in their community, working alongside them to identify and tackle the issues that matter to them.

The Government have supported that approach by introducing the locally elected PCCs, by ensuring that the police engage directly with their local communities through regular beat meetings, and by publishing street-level crime and antisocial behaviour information through police.uk. That focus on local accessibility, transparency, accountability and engagement will enable the public to support, and challenge, local police activity.

That brings me specifically to PCSOs. Neighbourhood policing has transformed how communities experience and relate to policing, and PCSOs are a vital component of that approach. They are now key to the public face of policing. I am delighted to hear that the hon. Gentleman served on the Committee that scrutinised the legislation. PCSOs were a good idea and it is now acknowledged on all sides that they are an integral part of the neighbourhood policing landscape that we want to see. They provide a valuable uniformed presence in communities. Their ability to spend time getting to know their local area means that they can understand and identify local priorities, solve local problems and low-level crime, and engage with local communities. They bring key skills, values and diversity to policing.

[Jessica Morden (Newport East) (Lab)]

My hon. Friend the Member for Wrexham (Ian Lucas) mentioned the powers of PCSOs and it seems that the Minister is moving towards agreement with him. My hon. Friend agrees that it is important that PCSOs are very representative of the communities they serve. Therefore, does the Minister welcome the approach of Gwent police in appointing more part-time PCSOs, allowing more women with child care responsibilities, for example, to work flexibly? That has meant that a different kind of person can become a PCSO.

[Damian Green]

I welcome that for two reasons. First, I am committed to trying to improve the diversity, not just of warranted police officers but of PCSOs. I think it was the new president of the Police Superintendents Association who made that point; the police have not moved as far as some other institutions in developing diversity and they need to do better. I am extremely supportive of practical steps to make that happen.

Secondly, the kind of local initiative that the hon. Lady describes is precisely what I want to see. I do not want to sit here—nor have any other policing Minister—dictating to different forces around the country what their priorities must be. Initiatives that come from the bottom up through the forces themselves at the behest of the PCCs will be the best way to ensure that each force is responsive to the local needs of its community. I am happy to welcome that initiative of the Gwent police. I had a good visit there a few months ago, seeing what they were doing to engage with the community in Newport. It is clearly an innovative force.

Providing visibility on the streets is also a key strength of the role of PCSOs. According to the results of the recent crime survey for England and Wales, over half of all adults say that they see the police or PCSOs on foot patrol in their local area at least every month. There are some very inspiring stories of what individual PCSOs are doing to engage with and respond to the individual needs of their communities.

In the Isles of Scilly, PCSO Bev Faull has been awarded a citation for her work with migrant workers. For the past three years, she has focused on helping the county’s eastern European migrants, effectively planning and running multi-agency operations to tackle exploitation of workers in west Cornwall.

In Shinfield, near Reading in Berkshire, Suzie Carr was awarded Thames Valley’s PCSO of the year, in recognition of the excellent community relationships she built while launching her “Wrong place, wrong time” youth project. It is interesting to note that the award scheme is by public vote, so she was praised by the local residents of the community in which she patrols for the positive impact of her work.

I have one final example from Solihull. Riccardo Gambino was named the region’s PCSO of the year for setting up 13 neighbourhood watch schemes during 2012. What is interesting about Mr Gambino is that he was a police officer for 11 years but gave up his warrant to become a PCSO because he thought that he could better serve his community as a PCSO, specifically because what was most important to him was the emphasis on engagement.

Those are three very good examples of the work undertaken by PCSOs. As of September 2012, there were nearly 14,500 PCSOs, and I am confident that each of them is taking positive steps to engage with their community, having an impact on people’s lives. It is a back-to-roots role, unique within the police service for its emphasis on accessibility and engagement, acting as a complement to, not a replacement for, the enforcement role of sworn warranted officers. That gets to the heart of the hon. Gentleman’s point, because we are determined to maintain the difference of the role.

Of course, there might well be changes and there have been changes in the past. We believe strongly in delegating local funding decisions, for example, to PCCs, which is why the neighbourhood policing fund, which historically funded such officers, is subsumed into the police main grant from next month. It will then be for police and crime commissioners, in consultation with individual chief constables, to take decisions on resourcing and deployment of PCSOs based on local assessments of need and risk. That is right, and I anticipate that this will make forces even more responsive to local concerns and priorities.