Francis Report: Update and Response

Debate between Jeremy Hunt and Stephen Metcalfe

Wednesday 11th February 2015 Commons Chamber

[Mr Hunt]

I do not think we should seek scapegoats, but I do think we need to understand where policies have inadvertently led to the wrong outcomes. Sir Robert talks clearly about the dangers of an excessive focus on targets, which is one of the things that have driven the wrong culture. On that, I hope to get cross-party agreement.

[Stephen Metcalfe (South Basildon and East Thurrock) (Con)]

As my right hon. Friend will be aware, one reason why Basildon hospital came out of special measures so quickly is that under the new chief executive, openness and transparency are is encouraged at every level. Does he therefore agree that it should be incumbent on all of us to be open, transparent and honest? Why does he think the Opposition are tweeting that the numbers of doctors and nurses at Basildon hospital are down, when I have just checked with the chief executive and found that the reality is that the numbers are up?

[Mr Hunt]

It is very important that everyone uses the right figures. What has happened at Basildon hospital is an inspiration to other trusts in special measures. In just a few months, it moved from being in special measures to being rated “good” by the CQC. The trust has an inspiring new chief executive, Clare Panniker, who really does listen to staff. I have been there and been told by staff how they feel that they are being listened to. We all have an obligation to make sure that the right information goes out to local communities, so that they understand where things really are getting better.

Special Measures Regime

Debate between Jeremy Hunt and Stephen Metcalfe

Wednesday 16th July 2014 Commons Chamber

[Stephen Metcalfe (South Basildon and East Thurrock) (Con)]

I congratulate my right hon. Friend on his statement. I, too, congratulate Clare Panniker on her inspirational leadership at Basildon hospital. She informs me that rather than cutting 345 nurses between 2010 and 2013, there were 1,908 in 2010, 2,000 in 2013 and that that number is now up by 241. Does he agree that to tackle problems in the NHS we need honesty and accuracy when discussing these issues?

[Mr Hunt]

We do. I think it is time that those on the Opposition Front Bench, in particular, recognised that they were wrong to oppose so bitterly the move to get rid of 19,000 administrators in the NHS, so that we can afford 7,000 more doctors and 4,000 more nurses across the whole NHS. That has made a huge difference to the statement we are making today.

Oral Answers to Questions

Debate between Jeremy Hunt and Stephen Metcalfe

Tuesday 15th July 2014 Commons Chamber

[Mr Hunt]

I do not know the details of the individual case, and it would not be right for me to comment. However, what I will say is that we have changed the rules to prevent people who are responsible for poor care from popping up in another part of the system. From now on, when trusts appoint people to boards, they can check their prior records on a central database administered by the CQC. Let me tell the hon. Lady that we are absolutely determined to change the culture in the NHS so that we stamp out the bullying and intimidation that were such a factor for so many doctors and nurses for many years.

[Stephen Metcalfe (South Basildon and East Thurrock) (Con)]

23. Will the Secretary of State join me in congratulating the management and staff of Basildon hospital who have worked hard to turn the hospital around so that it is now rated as good? Will he confirm that his Department will continue to support it so that the hospital can carry on making progress?

[Mr Hunt]

I am delighted with the progress that has been made under Clare Panniker’s leadership. The hospital now has 241 more nurses, and the first maternity unit in the country to be rated as outstanding. My hon. Friend will want to know why it is that when there was a CQC report under the previous Government, it was sat on for six months and nothing was done.

Mid Staffordshire NHS Foundation Trust

Debate between Jeremy Hunt and Stephen Metcalfe

Tuesday 19th November 2013 Commons Chamber

[Mr Hunt]

We have had a very bipartisan discussion this afternoon, so I am slightly disappointed that the hon. Lady is twisting my words. I did not say that cruelty became the norm everywhere in the NHS; I said that in places such as Mid Staffs cruelty became normal. If she reads the Francis report, she will find that that is the case.

Trying to duck or run away from that fact is what got us into a great deal of trouble, because we did not deal with the issues in Mid Staffs nearly as quickly as we should have done. On staffing levels, we are doing something that did not happen before. When her Government were in power, we did not know where staffing was unsafe, but now we will know and can do something about it.

[Stephen Metcalfe (South Basildon and East Thurrock) (Con)]

Will my right hon. Friend confirm that never again will Ministers duck their responsibility to be open and transparent in the reporting of failures, as they perhaps were in relation to Mid Staffs and potentially were in relation to Basildon hospital before 2010?

[Mr Hunt]

My hon. Friend is absolutely right. It is incredibly important that Ministers never, whether deliberately or inadvertently, give a signal to the system that they do not want poor care to be highlighted as quickly as possible. I am afraid that there is evidence that, whether or not former Ministers intended this, it was interpreted that the emergence of bad news stories would be met with a great deal of ministerial disapproval, and that did enormous damage.

Oral Answers to Questions

Debate between Jeremy Hunt and Stephen Metcalfe

Tuesday 22nd October 2013 Commons Chamber

[Stephen Metcalfe (South Basildon and East Thurrock) (Con)]

12. What recent progress he has made on improving the performance of hospital trusts placed in special measures.

[The Secretary of State for Health (Mr Jeremy Hunt)]

Significant progress has been made at all 11 trusts placed in special measures in July, including changing the chair or chief executive officer and recruiting more nurses in every single one them and partnering each of them with a high-performing hospital so that they can make rapid progress in turning things around.

--- Later in debate ---

[Mr Hunt]

I can give my hon. Friend both assurances because Northumbria has been doing a huge amount to help North Cumbria turn itself around, including installing its patient experience systems to ensure that patients are treated with the dignity and respect that they deserve. The problems have been around since 2007 and he can tell his constituents that we are finally turning them around.

[Stephen Metcalfe]

As my right hon. Friend will be aware, Basildon university hospital in my constituency is one of the 11 hospitals that were placed in special measures following the failure of the previous Government to act on the information that they had. Will he tell the House what support the new management team, in whom I have great confidence, are receiving and when my constituents can expect to see sustained, long-term improvements?

[Mr Hunt]

I reassure my hon. Friend that the trust has hired 257 more nurses since the problems emerged this year, has better A and E processes, and has been partnered with the Royal Free in London to help it make even more progress. He will be as shocked as I am that when the Care Quality Commission identified problems at that hospital the last Government sat on the report for six months. That cannot be acceptable.

Hospital Mortality Rates

Debate between Jeremy Hunt and Stephen Metcalfe

Tuesday 16th July 2013 Commons Chamber

[Mr Hunt]

I will be delighted to visit my hon. Friend’s hospital, as well as those of many colleagues. I am sure I will learn a great deal when I do so.

[Stephen Metcalfe (South Basildon and East Thurrock) (Con)]

I congratulate my right hon. Friend on having put patients first in the whole process. As we move forward, we should approach the failures of the past more in sorrow than in anger, but we have to accept that that is a hard ask for my constituents who potentially have lost loved ones because of the catastrophic failures of the past inspection regime. That is why my constituents are impatient for change. If hospitals do not make the changes necessary in the required time, what sanctions will be imposed?

[Mr Hunt]

The entire system will be accountable for making sure that change is delivered. That is part of the change that we are making through the statement this afternoon. My hon. Friend’s hospital will be inspected again within the next 12 months and we will be able to see what progress has been made. There will be further independent inspections after that, so his constituents will have confidence that an independent expert is casting an eye over the health care that they are receiving and telling them the unvarnished truth about whether they can trust it or not.

Oral Answers to Questions

Debate between Jeremy Hunt and Stephen Metcalfe

Monday 25th October 2010 Commons Chamber

[Stephen Metcalfe (South Basildon and East Thurrock) (Con)]

I welcome my right hon. Friend’s earlier comments on broadband. When will the BBC contribution from the licence fee come on stream? Will it form part of the £830 million commitment? Is it designated for a specific project or just part of the general fund?

[Mr Hunt]

I am happy to answer that question. As part of the licence fee negotiation that we concluded, the BBC has committed to put £150 million into broadband roll-out for every year of the new BBC licence fee settlement. That is how we shall get the nearly £1 billion of secured investment for the broadband roll-out, and I hope it will benefit my hon. Friend’s and everyone else’s constituency.