Changing Places Toilets
Jen Craft Excerpts(1 week, 5 days ago)
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Daniel Francis
Absolutely, and I thank my hon. Friend for those comments. Again, I will come on to talk about a toilet that was closed in my own constituency and the impact that has. I will try to make some progress for a moment.
Changing Places toilets are specifically designed for people with profound and multiple disabilities and their carers, who need more space and equipment than a standard accessible toilet provides. The features include height-adjustable adult-sized changing benches, ceiling track hoists and space for multiple carers, ensuring a safe and dignified experience.
The Changing Places consortium was established 20 years ago, as I have said, and at the heart of its campaign, which was initiated by the late Loretto Lambe, the founder and chief executive of PAMIS—Promoting a More Inclusive Society—was the aim to ensure the growth of Changing Places across the country. I wish to pay tribute to the work of Changing Places staff and volunteers, led by Jenny Miller and Karen Hoe, and their vital support in ensuring this debate could be brought to the House.
Currently, the total number of active and registered Changing Places toilets is 2,609 spanning the UK and servicing leisure centres, city and town centres, shopping centres, venues, hospitals, transport hubs, stadiums and attractions. Last year, 414 new Changing Places were installed across the UK, the highest number of annual registrations ever.
Jen Craft (Thurrock) (Lab)
I want to add a personal note of thanks to my hon. Friend for being such an outstanding advocate for families such as ours. We share a strong union on that point. Does he agree that it is not enough just to have a Changing Places facility, because it is also important for staff in those areas to have had training so that they know how to direct people to it? I reflected on that the other weekend when we went to a splash park, having seen that it has a Changing Places facility, which was amazing. However, when we asked the person opening the café, who allowed us to go in, how we could access the Changing Places facility, they just did not know, which made it inaccessible. Does he agree that it is so important that training is given to staff where there is a Changing Places facility, so that they can adequately direct people to it?
Daniel Francis
I thank my hon. Friend. I am happy to work with her and her local authority to bring sites forward.
I will now talk about my own family’s experience and, in particular, about education. I fully accept that not every disability is visible. Many people who may appear not to have a disability do require a Changing Places toilet, for instance if they have a colostomy bag and require extra space for toileting. For those who need a Changing Places toilet, the current system can be very frustrating. The main way of finding where one is located is through the excellent search location tool and map—this was just referred to—on the Changing Places website. There is a separate app, but it is not run by Changing Places—it is run by a third party—and so is not as up to date. The information on the Changing Places website can only be up to date if the provider of the toilet advises of any changes in availability.
I could give a litany of experiences, as could my hon. Friend the Member for Thurrock (Jen Craft), of where things have sadly not worked. One of our daughters has quadriplegic cerebral palsy. She is a wheelchair user. She is unable to tell you when she needs the toilet and is still in nappies at almost 12 years of age. Given her height and weight, a changing bed is essential to change her with dignity. Before we were aware of the Changing Places website, we sadly had the indignity of changing her in a variety of places, such as on a bench or behind a bush to try to give her some dignity. Our fallback today remains the floor of our wheelchair-accessible van, which I can assure you is a backbreaker. Since we have been aware of the Changing Places map facility, we plan our days out, trips and travel arrangements around it and where we believe there will be a toilet. It has been a life changer for our family and, as we have heard, for other families.
There are occasions where, because the information has not been updated or because of a lack of training on what Changing Places toilets are, we have had some experiences that have been not so great: finding that the only Changing Places toilet in the place you are visiting has been closed because it is vandalised; finding that the Changing Places toilet in a building is not available, as it is being used as a storage cupboard; having a council staff member refuse someone, who clearly cannot walk and is clearly in nappies, access to the Changing Places toilet on the grounds that they are a child and should therefore use a baby changing table, even when it is clear that their height, and particularly their weight, would break the table; finding, because it is winter, that the council has closed the toilet entirely or, when visiting a busy coastal city, that it closes at 4 pm—because clearly disabled people do not need to use the toilet after 4 pm!
I have seen some terrible training of staff in train stations and in public buildings, where they do not understand what a Changing Places toilet is. On numerous occasions, I have been told that because my daughter is a wheelchair user she should use the standard disabled toilet, with no understanding that she cannot stand and there is no hoist in a standard disabled toilet, and that if someone uses nappies, you might need a bed to change them. There was one occasion in a central London train station when a toilet attendant made everyone, regardless of which toilet they required, join one queue because their objective was reducing the queue length, rather than ensuring that the people who were able to use the only toilet available to them, did so. As we stood patiently at about number 50 in the queue, 49 people in front of us who did not need the Changing Places toilet were, in turn, directed to it. There are, however, some fantastic instances of staff ensuring that those trying to use these toilets as a baby changing room—which happens a lot—do not do so, and examples of fantastic signage explaining what a Changing Places toilet is intended for.
Along with the people who believe a Changing Places toilet is, in fact, a large baby changing facility, one other issue that can cause problems is the easy availability of RADAR keys, which are often purchased on the internet or in high street shops. I am afraid that some people do buy them as a way of skipping toilet queues.
In a number of places, including in Bexleyheath town centre in my constituency, the use of a RADAR key has led to people sleeping on the changing bed, and someone moving themselves and all their belongings into the toilet. My council took the decision to close the toilet because of the repeated damage caused by the person who kept moving into it, although I would argue that the council was clearly not maintaining it adequately, given that someone had been living in it for several weeks before my own wife discovered that they were living there.
Those issues persist, and we therefore need to have a conversation about training, about spreading best practice on signage and about different entry systems, which a number of Changing Places toilets now have. Those things would greatly reduce the stress for those who genuinely need a Changing Places toilet.
Jen Craft
I very much appreciate my hon. Friend giving way again. Does he agree that when you go somewhere and you are unable to access adequate facilities to change your child, the message that is sent to you and your family is, “You are not welcome here. We do not want you.”? Conversely, when you go somewhere that has a Changing Places facility, you feel welcomed and part of the community.
Daniel Francis
That is absolutely the case. We will visit the same places for days out and we know our routine in central London, because we know where we will be welcomed and where we have had those bad experiences, which I have mentioned.
We do, of course, also need to consider this place. We have a Changing Places toilet in the Lower Waiting Hall, which is of the very old, original standard. It is therefore difficult to hoist somebody on to the bed, given how low the ceiling is. There is, however, no facility for visitors to Portcullis House, which is something we need to consider going forward.
In my constituency, there is one Changing Places toilet, located in the Broadway shopping centre, but we need more. Hall Place would be a fantastic place to have one, given that it is the premier cultural attraction and open space in my constituency.
Oral Answers to Questions
Jen Craft Excerpts(3 months, 3 weeks ago)
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Jim McMahon
First, we need to repair the system of SEND provision and deal with its impact on local authorities. The system is not sustainable in its current form, and we must reform it from the ground upwards. Secondly, deficits have been accruing and are still accruing, and that is a big issue. We certainly do not intend councils to be the victims of a system over which they have had no control, and we will work with them in our endeavour to prevent that.
Jen Craft (Thurrock) (Lab)
As a SEND parent, my view of my child’s needs is holistic: I do not believe that they simply stop where the responsibilities of a local authority lie. What steps is the Minister taking to ensure that our SEND policy reflects such needs and the responsibilities of, for instance, the Department of Health and Social Care, the Treasury and the Department for Education, as well as local authorities?
Jim McMahon
As my hon. Friend says, this issue requires a whole-of-Government approach. When Governments work in silos, it is those who need support the most who fall through the gaps in the end. This Government do work across Departments, including our own and the Department for Education, to ensure that we have a single plan. Ultimately, of course, we have to deal with the financial impact on councils, but it is the young people going through the system who really matter.
Oral Answers to Questions
Jen Craft Excerpts(6 months, 2 weeks ago)
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Rushanara Ali
The shadow Minister will be aware that the shortage of housing is driving out-of-area placements. I am very happy to come back to him on his specific example, but the Deputy Prime Minister has written to councils setting out their responsibilities and that out-of-area placements should be a last resort. We will continue to work with councils to support them as they deal with the challenge of the underlying problem, which is the housing shortage and the crisis that has been left behind. We are determined to ensure that we get a grip by providing the support they need with funding, as well as the 1.5 million homes that this Government are determined to build.
Jen Craft (Thurrock) (Lab)
Jodie Gosling (Nuneaton) (Lab)
The Minister for Local Government and English Devolution (Jim McMahon)
The English devolution Bill will strengthen public services by delivering local government reorganisation and establishing more directly elected mayors, who will have the new power to convene public services. The Bill will also deliver a new health improvement duty for strategic authorities, and enable more mayors to take on responsibility for police and crime commissioner functions, and health functions as well, to co-ordinate better on local public services. Beyond mayors, the White Paper reasserts the role of local authorities as leaders of place and the delivery arm for the Government’s missions.
Jen Craft
The catastrophic impact of the level of debt left behind by the previous Conservative council is being felt all over Thurrock. Our services have been cut to the absolute quick, and delivery for residents is at an all-time low. Although I welcome the impact that devolution will have on growth and value for money, what reassurances can the Minister offer that devolution will finally give us the chance to turn the page and deliver where it matters for my constituents?
Jim McMahon
That is a shared ambition. The Government are determined to take power away from Westminster and put it into the hands of local communities. We know that driving better outcomes and better public services rests on fair funding, and for too long councils have been impoverished, while more expectations have been placed on them. The funding reforms we are consulting on will be part of rebuilding the foundations, but this is a very significant project to get power away from this place to local communities.
Local Government Reorganisation
Jen Craft Excerpts(6 months, 2 weeks ago)
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Jim McMahon
The Department stands ready to support local areas, both on devolution and on local government reorganisation, and will make sure that there is a genuine partnership when it comes to ensuring that capacity. We will not just rely on local areas to find it; we will work together on that.
We will have to present the information the hon. Member refers to on another date, not today. Until we know what the final programme is, we will not know what is required to deliver it. There is no arbitrary upper limit. Nevertheless, we need to be realistic that there is a high bar on devolution and reorganisation, and we can only allow forward plans that have a credible proposal for devolution. If plans are less developed when it comes to devolution, then even if other parts of them are compelling, and do things that we would want to see come about, politically, I am afraid that cannot stand. They have to be credible plans that ultimately lead to fulfilling the ambition for devolution, and that will be the priority.
Jen Craft (Thurrock) (Lab)
The historical bankruptcy in Thurrock, from which my constituents are still suffering, is symptomatic of a system of local government that is letting people down badly. Devolution and reorganisation represent a once-in-a-generation opportunity to capitalise on growing opportunities in Essex, deliver better value and improve services. Does the Minister agree that reorganisation is the right step, and this is the right time? It will allow us to move on from the broken system and deliver more power and opportunities to communities in places such as Thurrock.
Jim McMahon
My hon. Friend will know that there are particular issues in Thurrock, relating to historical decisions taken in that local authority. We believe that efficiencies can be garnered through reorganisation, and that if we redirect money to neighbourhood services that people can see and feel, their satisfaction with local government and local public services will increase. We also accept, though, that some systemic problems are not addressed by reorganisation alone; in the end, the multi-year settlement and the funding reforms that are taking place will have to be the foundation for that.
Playgrounds
Jen Craft Excerpts(6 months, 3 weeks ago)
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Jen Craft (Thurrock) (Lab)
I congratulate my hon. Friend the Member for Bournemouth East (Tom Hayes) on securing this debate. Playgrounds are a vital part of local community infrastructure, and free access to outside play space locally is something that all children should have the opportunity to enjoy. However, for disabled children and their families, this access is often not forthcoming, and I will briefly speak about that today.
As part of its Let’s Play Fair campaign, Scope carried out polling on playground accessibility. It found that one in 10 disabled children have minimal or no access to their local playground. Furthermore, one in seven people said that could not enjoy playgrounds as a family, because siblings were unable to play together. Half the parents of disabled children said that there were some accessibility problems with their local playground.
My oldest child is disabled. On many occasions, we have visited playgrounds that are unsafe for her due to her disability. Sometimes we can make things work; however, there are times when we just cannot. Structures are built in such a way that my husband and I cannot support her on them safely while also supervising her sister, and there are no accessible alternatives to things such as swings, which is her absolute favourite activity. She gets extremely upset that she cannot play—that she cannot take part—and who can blame her? Why is my child being told that she is not good enough to play and that my family are not welcome in this shared public space? The feeling that a community asset is not for you and your family cuts deep. I know that my daughter will face challenges throughout her life, but being able to play—to be a child—should not be one of them.
I would like to address some of the misgivings about accessible playgrounds. They do not necessarily need to cost more than non-accessible playgrounds. Retrofitting is expensive, but there is no reason why disabled children and their families are not being consulted about what they would need to make their new playground accessible. Indeed, there is even an argument that local authorities and other public bodies would be failing in their obligations under the Equality Act 2010 by not doing so.
Accessible playgrounds are not exclusively for disabled children. Good accessible playgrounds are inclusive playgrounds. Excellent playgrounds allow access for disabled children while maintaining and providing challenge for non-disabled children. The adventure castle at Hylands Estate in Chelmsford, the renovated playground at Wat Tyler Park in Basildon and, closer to home, Elm Road open space, or the Manor, in my patch provide accessible play equipment in a way that allows access for disabled and non-disabled children to play together. But these examples are few and far between, so I ask the Minister to encourage all those who provide playgrounds to bake accessibility into them, talk to children and their parents and finally make play spaces somewhere that all children and their families can enjoy.
Planning Committees: Reform
Jen Craft Excerpts(7 months, 3 weeks ago)
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Matthew Pennycook
The hon. Gentleman gives the impression that I stood up today and said, “This is our solution to all the flaws of the planning system in England.” This is one small part of a much wider planning reform agenda. He will know that, in our first month in office, we brought forward very significant changes to the national planning policy framework. We are committed to introducing a planning and infrastructure Bill early next year. This working paper is one small part of a larger agenda, but it is an important part, because we know that planning applications are taking far too long in particular. We need to streamline the process to ensure that we get the homes and places coming forward that our communities need.
Jen Craft (Thurrock) (Lab)
Unlike other colleagues, I have never been on a planning committee. However, I know the effects of the current system and its failings. I know that only 19% of major decisions are made within the 13-week statutory framework, and I know that we have an absolute housing crisis in this country. I know the impact of the delay, prevarication and rampant nimbyism we saw over the past 14 years. Does the Minister agree that it is finally time to grasp these issues head-on?
Matthew Pennycook
In a word, yes. In some ways, I feel quite envious of my hon. Friend having not sat on a planning committee. It is an experience that I think everyone in the House should undergo at one point in their career. My hon. Friend is absolutely right. These proposals are to test some of the measures that we are considering bringing forward in the planning and infrastructure Bill, the objective of which is to encourage better quality development that is aligned with local development plans, to facilitate the speedy delivery of the quality homes and places that our communities need, and to give applicants the certainty they need that their applications will be determined in a timely manner.