Access to Primary Healthcare

Jen Craft Excerpts

Wednesday 16th October 2024 Commons Chamber

[Jen Craft (Thurrock) (Lab)]

I begin by reflecting on the version of the NHS’s foundation set out by the hon. Member for Sutton and Cheam (Luke Taylor). I was unfamiliar with that, so I thank him for that history lesson.

The fate of our GP services is felt nowhere more keenly than in Thurrock, where we have the highest ratio of patients to GPs in the country. At a coffee afternoon a few weeks ago in Aveley, in my constituency, where the local medical practice has perhaps the highest patient load of the entire area, we discussed some of the issues facing the community, as well as the solutions. It was a microcosm of this debate. People thought they deserved to be able to see a GP, but my constituents, particularly those in Aveley, showed a bit of common sense about what they could expect after 14 years of a Conservative Government running their healthcare services into the ground. They know that they do not always need to see a GP. They know that sometimes a face-to-face appointment is not necessary. However, they also want to know that the healthcare they need is there when they need it. GPs at the meeting had a similar reflection—they want to be able to spend the time that they have with their patients, not form filling, not running around bureaucracy, and not referring back to secondary providers. They want to spend their time delivering the best medical care possible.

A great example of community healthcare is provided by Orsett hospital, our local community hospital. What it does it does very well, providing blood tests, dialysis and so on. People can get the care they need on the doorstep. However, the hospital has been under threat of closure for as long as I can remember. I was born there, and since then its services have been taken away one by one.

We have a healthy scepticism in Thurrock for neighbourhood health hubs. We have been promised them for a number of years, but, thanks to a combination of Conservative Government incompetence and Conservative council incompetence locally, we no longer have the money to provide them. In my constituency, out of the three healthcare hubs that we have been promised, all we have so far is a hole in the ground in Tilbury, one of our most economically deprived areas.

I said earlier that some solutions also came out of that discussion. If we are to turn around primary healthcare, we need buy-in from our population. People need to know what services are available to them. They need to be in charge of their healthcare, including their preventive healthcare. They need to know what is coming up on the horizon for them and how they can take steps to change outcomes for themselves. I conclude by welcoming this Labour Government’s approach to turning around the NHS towards a preventive and community model.