Post Office Closures

Jason McCartney Excerpts

Tuesday 1st December 2015 Westminster Hall

[Dr Poulter]

My hon. Friend makes a valid point. I am sure that the funding and investment that I have just outlined is welcomed by Members from both sides of the House, because it has gone directly to maintaining the viability of some of the most remote rural post offices. However, the challenge that my hon. Friend throws down, which was also raised at the outset by my hon. Friend the Member for Bexhill and Battle, is a good one.

When a post office is temporarily closed, such as the one that my hon. Friend the Member for Bexhill and Battle mentioned in Heathfield, a village with which I am familiar having spent some of my younger days in his constituency, the problem is that the closure can become de facto permanent. Even when a temporary closure is flagged up to the local community and the Post Office many months in advance, the Post Office does not always act quickly enough to put in place either a temporary or permanent solution. I am lucky to have an engaged parish council that considered a number of options for maintaining the viability of the post office in Stradbroke. I helped in that process, and I am pleased that we still have a functioning post office service.

As my hon. Friend pointed out, the danger, and the evidence from elsewhere, is that a temporary closure can last for many months. The viability of the service is then lost and many customers start to take their custom elsewhere, which can have a knock-on effect on the potentially fragile local economy that benefited from having a post office. When the original £1.3 billion was provided, conditions were imposed to ensure that services remained accessible and viable. I am interested in what the Minister has to say about how we can better work with the Post Office to deal with the issues around temporary closures and to speed up the process, so that such closures do not become de facto semi-permanent and so that services can be put back in place. At the moment, it seems that a good policy that has benefited and encouraged the viability of many rural post offices, particularly through collocation, can be undermined in some communities by temporary closures.

[Jason McCartney (Colne Valley) (Con)]

Will my hon. Friend give way?

[Dr Poulter]

I will, but I am conscious of the time and the need to close my remarks.

[Jason McCartney]

I thank my hon. Friend for giving way and congratulate all those who have contributed to the debate. I was not aware that other Members were in the same situation as me. My own village post office in Honley has now been closed for six weeks and I have been struggling to get any explanation from the Post Office as to why. Business has been migrating elsewhere. Only this afternoon, the post office in Meltham, which is where we were supposed to go, has also closed. I thank my hon. Friend for raising this issue, which I am now aware exists across the country, not just in my constituency.