Covid-19: Dental Services

James Wild Excerpts

Thursday 14th January 2021 Commons Chamber

[James Wild (North West Norfolk) (Con)]

Access to dentists in North West Norfolk, particularly for children, was one of the issues that I raised in my maiden speech, when I reported that constituents were being advised to register in Skegness. As I said at the time, that remains good advice for pink-footed geese, but it is not very practical. Prior to covid, my constituency had the highest population per dentist across Norfolk and Waveney. West Norfolk was the second lowest area for dental activity actually delivered in the country, with only 65% of contracted activity carried out, and it had the highest percentage of patients who were unsuccessful when trying to get an NHS dental appointment. That was before covid.

During the pandemic, access to services has become even more severely limited, as the early results of a survey that I am carrying out in my constituency show. Many patients are unable to get treatment. The British Dental Association has said that 20 million appointments have been lost nationally, and access to emergency dental care has also been very challenging. I have helped constituents to access the urgent dental care that was there, but the General Dental Council reported that 50% of people did not know that it existed, which may explain why a fifth of people experienced pain or even took action into their own hands.

It is crystal clear that the level of provision in North West Norfolk is simply not good enough. This is a long-running issue. I have spoken on numerous occasions to the NHS east of England direct commissioning group, whose responsibility it is to commission those services, to underline the need for improved local access. I certainly acknowledge that there are challenges in attracting and recruiting dentists in North West Norfolk, and there have been positive developments, such as the opening of the surgery at Marham, which my constituents have been using successfully. I know that the commissioning group is actively exploring the increased use of training places to play a part in the sustainable approach to this issue, but it is of course important that the significant backlog due to covid is addressed and done so safely. Like other hon. Members, I have been contacted by dentists in my constituency, who are concerned about the activity levels that they are being asked to deliver and question whether they will be achievable. I am sure that my hon. Friend the Minister will address those concerns in her remarks.

What my constituents really want is a commitment to short, medium and long-term improvements, so they can actually see a dentist. My dentist in King’s Lynn high street closed in November, and the money for that should be used to recommission services locally. Prior to covid, the NHS planned to open another practice by the summer and to issue a procurement exercise offering in-perpetuity contracts, which should be more attractive to providers in the long term. Understandably, those plans are now on hold, which is disappointing for my constituents. They want a public commitment to address these issues, so that they know improved provision will be coming. I ask my hon. Friend the Minister to meet me to discuss these issues so that we can urgently address the provision, which is certainly inadequate for my constituents.

[Mr Deputy Speaker (Mr Nigel Evans)]

Let us see whether Scott Mann’s audio is less scary.