James Naish
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Civil Service Pensions
James Naish Excerpts(1 month ago)
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Nick Thomas-Symonds
Yes, I am certainly happy to do that. We now have taskforce members on each one, but if Members are not getting the information that they require, I ask them please to escalate it to me.
James Naish (Rushcliffe) (Lab)
One of my nine remaining open cases is Dr Carol Furlong, who lost her husband in 2015. She was told in October, after a long battle, that nearly £15,000 would be paid within 28 days. She still has not received a penny. Can the Minister please assure the House that Capita has sufficient resources in place to deal urgently with cases causing financial hardship, and will he confirm that claims involving bereavements will still be treated as a priority?