Child Maintenance Service

Debate between Ian Sollom and Jim Shannon

Wednesday 26th February 2025 Commons Chamber

[Ian Sollom]

I absolutely agree; that is exactly the sort of reform we need to see in the system, and I will come to those points later.

[Jim Shannon (Strangford) (DUP)]

I commend the hon. Gentleman for bringing forward this matter. I spoke to him before the debate. I would love to say that things are better in Northern Ireland, but they are not better one bit. Hon. Members can see that I have no hair, and one reasons for that is that I find this matter incredibly stressful, and he has referred to things that I and my staff deal with regularly. The statistics for Northern Ireland show that in March last year only 54% of parents were paying more than 90% of what they owe. That means that 46% of those who should be paying are not. It is quite clear to me that the system falls down. Single-parent families are struggling. Does he agree that we need a UK-wide overhaul to address such worrying statistics—not just in Northern Ireland, but everywhere in this great United Kingdom of Great Britain and Northern Ireland?

[Ian Sollom]

I will come to the national statistics later in my speech, but those mentioned by the hon. Gentleman absolutely speak to the need for reform.

The constituent I mentioned is far from alone, and it is not all one way, with paying parents often finding themselves let down by the CMS too. Another constituent has spent months battling the service after experiencing a genuine drop in income. Despite providing every piece of documentation that he has been asked for, he has been left waiting and waiting for an adjustment to his payment schedule. He said:

“I received a letter that said my request was not valid. No explanation was given. The letter said I would be referred to an unnamed team that could help me. Almost two months later, I have received no contact.”

That is just another story that embodies the failures at the CMS.

I recently attended the parliamentary event hosted by Gingerbread, the charity for single-parent families, and the all-party parliamentary group on single-parent families. The testimony shared that day echoed many of the fundamental problems: enforcement failures, dehumanising customer service, the resulting financial hardship and, in too many cases, continued abuse.