Armed Forces Commissioner Bill (Third sitting)

Debate between Helen Maguire and Mark Francois

Committee stage
Thursday 12th December 2024 Public Bill Committees

[Helen Maguire (Epsom and Ewell) (LD)]

I beg to move amendment 7, in clause 1, page 2, line 2, at end insert—

“(5A) The Commissioner must—

(a) uphold and give due regard to the principles and commitments of the Armed Forces Covenant when carrying out their functions;

(b) monitor and report on compliance with the principles and commitments of the Armed Forces Covenant in all areas of their responsibility.”

This amendment would require the Commissioner to uphold and abide by the principles of the Armed Forces Covenant when carrying out their functions.

The armed forces covenant is

“a promise that together we acknowledge and understand that those who serve or have served in the Armed Forces, and their families, including the bereaved, should be treated with fairness and respect in the communities, economy, and society they serve with their lives.”

I feel that it is important for the covenant to be incorporated into the Bill, and so far I do not see any reference to it. It is a binding commitment between the armed forces and the Government, and I would like to see it included in the Bill.

[Mr Mark Francois (Rayleigh and Wickford) (Con)]

It is a pleasure to serve under your chairmanship this morning, Mr Efford. I will make a brief contribution to say that we take it as axiomatic that the Armed Forces Commissioner will be mindful of the principles of the armed forces covenant throughout the performance of his or her duties. There may be an occasion later in the debate when there is some conflict between those principles and what the Government are currently proposing, but we will highlight that when we get to it, to remain in order.

In essence, it seems to us entirely logical that the commissioner should be mindful of the principles of the covenant, as they are important. The two key principles, for the record, are that armed forces personnel and their families should suffer no disadvantage relative to the civilian population by virtue of their service and that there should be special consideration for armed forces personnel and their families, especially the wounded and the bereaved, in certain circumstances. Having placed those on the record, I am sure the Minister will not demur; hopefully, we can deal with this amendment fairly promptly.

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[Helen Maguire]

I beg to ask leave to withdraw the amendment.

Amendment, by leave, withdrawn.

[Mr Francois]

I beg to move amendment 8, in clause 1, page 2, line 2, at end insert—

“(5A) The Commissioner shall operate independently from –

(a) the Ministry of Defence;

(b) the armed forces; and

(c) any other government bodies

and shall be free from any influence or interference in the exercise of the Commissioner’s functions.”

This amendment would require the Commissioner to be independent from the Government and the armed forces and from any interference in the carrying out of their duties.

Amendment 8 has been tabled to facilitate a debate on how truly independent the proposed Armed Forces Commissioner will be from the Ministry of Defence. The Committee may recall that this topic cropped up a number of times during our public evidence sessions on Tuesday. A number of Committee members asked witnesses about the extent to which the new Armed Forces Commissioner, as envisaged in the Bill, would be at arm’s length from the Department and therefore able to exercise truly independent judgment.

The two generals, as opposed to the three tenors—Lieutenant General Sir Nick Pope, the chair of Cobseo, the Confederation of Service Charities, and Lieutenant General Sir Andrew Gregory, the controller of SSAFA, the Armed Forces Charity; I had the privilege of serving with both at the Ministry of Defence—both commented on this point. General Gregory in particular stressed that whoever takes up the commissioner’s job would have to work hard to earn the trust of members of the wider armed forces community. He suggested that one good way of doing that would be to get out and about—make visits to garrisons, naval bases and air fields to meet service personnel and their families and to hear their concerns face to face. There is an old infantry saying: “Time spent in reconnaissance is rarely wasted.” This would perhaps be another good example of that principle in action.

One reason for the concern is that the Armed Forces Commissioner and their office, including their staff, will be funded by the Ministry of Defence rather than by Parliament. I am mindful of the old saying: “He who pays the piper calls the tune.” To draw an analogy, members of the House of Commons Defence Committee, who are elected by this House to hold the Department to account, are paid for by the Independent Parliamentary Standards Authority on behalf of the taxpayer and not directly by the Government. I would also draw an analogy with what has happened to the Office for Veterans’ Affairs.

Under the previous Government, the OVA was deliberately set up as an entity outside of the Ministry of Defence, having its home in the Cabinet Office and with a very proactive Minister in the Cabinet in Johnny Mercer. He was able to not only hold the Ministry of Defence to account in Government but liaise with other Government Departments that had an important influence on veterans’ affairs. As an example, the Department of Health and Social Care is obviously very important to veterans. Once they leave the armed forces they are no longer reliant on the Defence Medical Services for their medical needs, and they transition to the NHS. The decision by the incoming Government to take that office and roll it back into the Ministry of Defence has led to some criticism, including from the veterans community themselves. If I am lucky enough to catch your eye, Mr Efford, I might return to that in more detail under new clause 2.

For now, I remind the Committee that on multiple occasions on Tuesday the word “trust” was used, both by witnesses and members of the Committee questioning them. I ask the Minister what he can do this morning to reassure the Committee that the Armed Forces Commissioner, who, we understand from Tuesday’s session, is not likely to be up and running until early 2026, is going to be able to win the trust of service personnel and their families. Will the commissioner truly be in a position to act independently on their behalf and in their best interests? I hope the Minister can understand the context in which these questions are being asked. I eagerly look forward to what he has to say.

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[Mr Francois]

I welcome the Minister’s welcome for the amendment. I hope the Committee is doing the right thing here. We tabled it because the issue cropped up a lot in the public evidence session. By the way, I thought it was extremely useful to be able to have that. When I first came to the House, we did not have such sessions before our consideration of Bills. Perhaps this is teaching an old dog new tricks, but now, having seen that procedure in action, I can understand why it was introduced.

Trust and independence cropped up so often on Tuesday, so we thought it was important to table the amendment to get some of that on the record. I am grateful for the assurances that the Minister has given and for the spirit in which he has given them. I know that the hon. Member for Colchester is quite an expert in this subject, so I take the point about the drafting; however, it was a probing amendment from the outset and we thank the Minister for putting those assurances on the record. As he says, if ever the commissioner were challenged on the point of independence, he or she would be able to refer back to this debate in the Committee Hansard. With that, I beg to ask leave to withdraw the amendment.

Amendment, by leave, withdrawn.

[Helen Maguire]

I beg to move amendment 6, in clause 1, page 2, line 10, at end insert—

“(5) The Secretary of State will, within 6 months of the passing of this Act, publish an intended timeframe for—

(a) the appointment of the Commissioner;

(b) the abolishing of the office of the Service Complaints Ombudsman;

(c) the commencement of operations of the office of the Commissioner.”

This amendment would require the Secretary of State to state when they intend to appoint a Commissioner and get the office of the Commissioner operational.

We have tabled amendment 6 because currently no time frame is set out in the Bill. We believe it is important for a time frame to be set out and we feel that the Government should be held to account on that. Otherwise, the process could continue for several years. We feel it is important for both the armed forces and the MOD to know exactly when the Service Complaints Ombudsman will be abolished and the commissioner appointed, and when the powers of the commissioner will take effect. At least setting out a time frame would have some strength.

[Mr Francois]

I think the amendment speaks for itself. I seem to recall that on Tuesday the Minister laid out a timeframe for the establishment of the commissioner and their office; from memory, I think he said that the intention was to have it up and running in early 2026. Perhaps, in the spirit of the hon. Lady’s amendment, he could say a bit more in his reply about the timing, and particularly about the interview process. I have a particular reason for asking that question, which I will come back to later.

[Luke Pollard]

I thank the hon. Member for Epsom and Ewell for moving her amendment. This legislation is a priority for the Government. We want to do this prominently, to provide a clear signal to our people and their families that their welfare matters are important and should receive a greater focus from the Government and the Ministry of Defence and therefore from the single services. At the same time, it needs to be done correctly.

I share the hon. Lady’s eagerness to make sure that the commissioner’s role is properly established and brought forward. We have not detailed the implementation timetable in the Bill; that would not normally be necessary in primary legislation. As the Committee will be aware, there are several factors affecting the commissioner’s appointment. Notwithstanding the role of the Defence Committee in pre-appointment scrutiny, the commissioner will be appointed following the passage of the Bill. Their role will be subject to a full public appointments process regulated and overseen by the Office of the Commissioner for Public Appointments. In addition, the intended timeframe will need to factor in the passing of the necessary secondary legislation.

We expect this process to continue in 2025. In parallel, we will be undertaking the necessary implementation to ensure a smooth set-up and transition from the current Service Complaints Ombudsman to the new commissioner’s office. It is important to stress that the team in SCOAF are doing a good job, and we should ensure a smooth transition into the new function for all the people working hard to support our armed forces.

I can therefore confirm that we anticipate that the commissioner’s office will be stood up in 2026, but I would expect Opposition and perhaps Government Members to table parliamentary questions throughout to investigate the process that we are undertaking.

It is worth saying that the full public appointments process will also undertake the necessary vetting and security clearances required for this role. That will further build the trust among armed forces personnel not only that the person appointed to the role is experienced, necessary and appropriate, but that they have the necessary vetting and security clearance to undertake a role on military bases in particular. I hope that the hon. Lady will take that reassurance and withdraw her amendment.

[Luke Pollard]

Last year, service morale fell to its lowest level on record, with only four in 10 of our armed forces personnel reporting being satisfied with service life. They reported that the impact on families and on personal life was the leading factor influencing the decision to leave our armed forces. This Bill is a deliberate and major step to strengthen support for our armed forces and the families who stand alongside them.

Clause 1 will establish and set out the functions of the Armed Forces Commissioner by inserting proposed new section 365AA into the Armed Forces Act 2006. It will also abolish the office of the Service Complaints Ombudsman. That is legislative language; the intent is to move it into the Armed Forces Commissioner’s office, but in parliamentary drafting terms the office is abolished. Other provisions of the Bill, which we will come to later, transfer the ombudsman’s functions to the new commissioner.

Subsection (2) of proposed new section 365AA will provide the commissioner with new functions to promote the welfare of service personnel and their families and to improve the public’s understanding of the welfare issues that they face; It will also provide the commissioner with the functions set out elsewhere in the Bill. Subsections (3) to (5) of proposed new section 365AA will give the commissioner the necessary freedoms to carry out their functions and meet their objectives, along with reference to any related restrictions. Subsection (6) introduces new schedule 14ZA, which sets out further detail on the establishment of the commissioner’s office.

Clause 1(2) will abolish the office of the Service Complaints Ombudsman. Clause 1(3) will repeal section 365B of the Armed Forces Act, which established the Service Complaints Ombudsman. Clause 1(4) introduces schedule 1, which will insert new schedule 14ZA into the Armed Forces Act, for those who want to follow it up in their bedtime reading.

[Mr Francois]

The Minister has summarised the clause very well. We understand the intent of the Bill. We said on Second Reading that we would be a critical friend to it, and hopefully that will play out today. Nevertheless, we support the principle of what the Government are doing, so there is no need to divide the Committee on clause 1.

Question put and agreed to.

Clause 1 accordingly ordered to stand part of the Bill.

Schedule 1

Armed Forces Commissioner

[Helen Maguire]

I beg to move amendment 5, in schedule 1, page 8, leave out lines 15 and 16 and insert—

“3  A relevant Parliamentary select committee will hold a pre-appointment hearing with the Secretary of State’s preferred candidate for Commissioner.

3A The select committee may hold a confirmatory vote on the Secretary of State’s preferred candidate for Commissioner.

3B Where a select committee has expressed a negative opinion on the appointment of the Secretary of State’s preferred candidate for Commissioner, the Secretary of State may not proceed with the appointment of that candidate without appearing before the select committee to address the concerns raised by the committee.

3C If the select committee maintains its negative opinion following the further appearance of the Secretary of State, the Secretary of State may not proceed with the appointment of that candidate.

3D Where a select committee has expressed a positive opinion on the appointment of the Secretary of State’s preferred candidate for Commissioner, including after a further appearance before the committee of the Secretary of State, the Secretary of State may recommend the appointment of the candidate to His Majesty.

3E The Commissioner is to be appointed by His Majesty on the recommendation of the Secretary of State.”

This amendment would mean that the Commissioner can only be appointed after appearing before a relevant select committee and obtaining its approval.

As numerous hon. Members have outlined, it is incredibly important that the role of the commissioner be completely independent and be scrutinised across the parties. We feel it is important for a parliamentary Select Committee to play a role in the commissioning process. It would allow cross-party consensus and would ensure that the commissioner, whoever they may be, is truly independent and can make the right decisions and examinations as appropriate.

[Mr Francois]

I declare an interest: I served on the Defence Committee for about seven years. Over the years, there has been a debate about the extent to which the Defence Committee and other Select Committees should have power over appointments in the relevant Department.

If I can draw a quick analogy, the United States Congress has a slightly different constitutional settlement from ours, but its Committees tend to be much more powerful than ours. They and their Appropriations Committee counterparts have what the Americans call line-item power, so they can increase or decrease the spending on a particular defence programme. Would that for one moment the Defence Committee had had that power. I see the Minister grinning quizzically at that.

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[Helen Maguire]

I thank the Minister for providing the reassurances that I think the Committee needs in order to ensure that there is absolute scrutiny. It is good to hear that there will be pre-appointment scrutiny by the Defence Committee. We hope that that will ensure that the commissioner who is appointed is truly independent. I beg to ask leave to withdraw the amendment.

Amendment, by leave, withdrawn.

[Mr Francois]

I beg to move amendment 9, in schedule 1, page 9, line 34, at end insert—

“(1A) The Commissioner’s staff must include a King’s Counsel, with responsibility for providing the Commissioner with advice on legal issues arising in the course of the Commissioner’s work of promoting and investigating general service welfare.”

This amendment would require the Commissioner’s staff to include a KC to provide legal advice to the Commissioner on legal issues arising in the course of their work.

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[Mr Francois]

The Minister is nodding. We have a problem: our armed forces are shrinking. That is not necessarily purely for budgetary reasons; we are not going to get into the 2.5% of GDP discussion—I would love to, but I do not think the Chair would thank me for it. More are leaving than are joining and there are a number of reasons why. As a former Armed Forces Minister, I was commissioned by a previous Prime Minister to write a report on why people leave. It was called “Stick or Twist?”, because that essentially encapsulated the dilemma that service personnel and their families face. By the way, the decision to leave is usually a family decision—it is a kind of kitchen table conversation.

The overwhelming reason why they leave, as we have said, is the pressure of service life on family life. One reason why quite a few personnel are leaving now, however, is that they are worried about the legal implications of the work that they do and, bluntly, whether the Government have their back. That is becoming a bigger and bigger issue. If the commissioner is there to ensure the welfare of service personnel and their families, along the lines that the Minister articulated very well in the debate on clause 1 stand part, they are going to need some kind of legal capability to investigate those sorts of issues.

I take the points made by Government Members, but we are seeking to ensure that, whether it be full time or part time, the commissioner has the necessary legal firepower, for want of a better word. This comes back to the whole debate about trust; the service personnel need to be convinced that, if they have a worry or issue about lawfare, the commissioner is equipped to deal with it effectively. That is the spirit of amendment 10. I hope that the Minister will acknowledge that the issue is becoming an increasing worry for service personnel. Again, for the sake of brevity do not get me going on Northern Ireland veterans this morning. But this is a problem, and that is why the amendment was drafted.

I do not want to try the Committee’s patience, so, to summarise, we believe there is a broader issue here about the whole effect of lawfare on modern warfare—the effect it is having on both the recruitment and the retention of His Majesty’s armed forces. Having tabled the amendment to provoke a debate on that issue, and how the commissioner might help, I am very interested to hear the Minister’s response to a genuinely well-meaning suggestion.

[Helen Maguire]

On amendment 3, we feel that the financial and practical assistance of the commissioner must be absolutely appropriate. It is crucial that there is this resource, and that the commissioner can carry out the dual role of both promoting the welfare of service personnel and their families and improving public awareness of these issues. If those ambitions are to be met, alongside the existing responsibilities of the ombudsman role that are to be assumed into the commissioner’s remit, the commissioner needs to be properly resourced. That is why we feel that amendment 3 needs to be included in the Bill.

Armed Forces Commissioner Bill (Fourth sitting)

Debate between Helen Maguire and Mark Francois

Committee stage
Thursday 12th December 2024 Public Bill Committees

[Helen Maguire]

I beg to ask leave to withdraw the motion.

Clause, by leave, withdrawn.

New Clause 2

Commissioner’s interaction with Veterans Commissioners

“Within one year of the passing of this Act, the Secretary of State must publish details of –

(a) how the Commissioner will work with the National Veterans Commissioner, the Scottish Veterans Commissioner, the Veterans Commissioner for Wales and the Northern Ireland Veterans Commissioner;

(b) how the Commissioner and the Secretary of State will each ensure that veterans receive appropriate and necessary support.”—(Mr Francois.)

This new clause would require the Secretary of State to make clear how the Commissioner will work with the Veterans Commissioners.

Brought up, and read the First time.

[Mr Francois]

I beg to move, That the clause be read a Second time.

As we come round the final bend, hopefully the Committee will recall something that cropped up quite a lot in Tuesday’s public evidence session. A number of witnesses mentioned veterans, and there were quite a few questions, so we thought it appropriate to table a new clause to facilitate a debate on this subject, and specifically on how the Armed Forces Commissioner might, if at all, be able to engage on issues of veterans’ welfare, including with the existing veterans commissioners.

There is concern within the veterans’ community about the incoming Government’s decision, first, to remove the Veterans Minister from Cabinet and, secondly, to roll the Office for Veterans’ Affairs into the MOD, whereas previously it was at least independent from that Department, if not wholly independent from the Government, when the OVA lived in the Cabinet Office.

I am not imagining that this is a matter of concern. I have a letter here that was written to the Minister for Veterans and People, dated 30 July 2024, co-signed by the Scottish Veterans Commissioner, the Veterans Commissioner for Wales and the then Northern Ireland Veterans Commissioner. The letter highlights very well the issue of genuine independence from the MOD. For the avoidance of doubt, the letter’s tone is in no way personally critical of the Veterans Minister, whose military service we fully acknowledge and salute this afternoon; the nub of the issue is the fact that the OVA has been moved. The letter says:

“Firstly, as a junior minister you have no seat in Cabinet. We understand that SofS will represent veterans at this level but his responsibilities are broad and he is not focusing daily on veterans’ affairs; nor will you, with your entire MoD people portfolio… Secondly, the subordination of the OVA under your control”—

that is, the MOD’s control—

“whilst tidying-up the government wiring diagram, also concerns us. The major factors that impact on veterans, such as health, housing, employment, education and social care are not MoD controlled. As such, locating the OVA in the Cabinet Office made sense, to best coordinate and cajole other departments into taking veterans’ needs into account.”

I have now kept my word to the hon. Member for North Durham, who challenged me to talk about this—I have done my best.

The letter from the three veterans commissioners goes on to say:

“Veterans have little faith in the MoD leading on veteran policy and delivery. This attitude has been entrenched through the perception of adversity and neglect that many veterans have experienced in their dealings with the MoD. It is a tough message, but one that we are duty bound to deliver.”

The previous Government cannot be blamed for this one, because we created the Office for Veterans’ Affairs and deliberately gave birth to it, as it were, in the Cabinet Office and not the MOD. Much of today’s debate has been about the independence, or otherwise, of the Armed Forces Commissioner. Well, here are three veterans commissioners collectively expressing their “concern” about the Government’s decision to take the OVA and roll it back into the MOD, where the risk is that the Department will end up marking its own homework. Veterans clearly preferred it when the OVA was at least semi-independent under the Cabinet Office, and when Johnny Mercer was an extremely proactive member of the Cabinet pushing very hard on a range of these issues.

Armed Forces Commissioner Bill (Second sitting)

Debate between Helen Maguire and Mark Francois

Committee stage
Tuesday 10th December 2024 Public Bill Committees

[Mr Francois]

The pressure on family life, as we have already heard today, is the single biggest reason why people leave, but when we went round a number of military bases, we found it was often an amalgam of reasons. Sometimes there would be a pressure cooker effect over several years, and then one thing might become, in colloquial English, the straw that broke the camel’s back. Sometimes it is that cocktail that just becomes a bit too much. Is that a fair characterisation? [Interruption.] I can see some heads nodding, so that still holds good five years on. Thank you very much. You have been generous with your time, Mr Efford—thank you.

[Helen Maguire]

Q I will start from the left and go to the Army first. It is nice to meet you, Collette, and thank you for coming. I want to understand what challenges you see with families getting the support they need, and how you think the commissioner will help to address those challenges in their role.

Collette Musgrave: The challenges that we see with families getting the support they need can be articulated as both internal and external. Internal services and processes are the ones that Defence offers to families in order to maintain service family life, and then there are those provided by what one might characterise as external agencies—whether that is local authorities, the NHS, educational provision or whatever. The nature of the challenge can be different depending on with whom families are seeking to engage.

The challenges within the internal system can be largely about not being able to access the right information, not being given the right information when asking for it, consistency of the information and guidance that is given, and consistency of the provision. As we have spoken about, Army families in particular are very mobile, and what they are provided with in one location might be very different to what they are provided with in another, both in extent and quality of provision. We would really like to see the Armed Forces Commissioner do something on that in their role.

As the Army Families Federation, we absolutely welcome the introduction of an Armed Forces Commissioner with, as the Secretary of State said, a laser-like focus on the serving experience, which is often lost when talking about the armed forces community—those who are actually serving at the moment. We believe the Armed Forces Commissioner can play a key role in looking at the consistency of provision of both policy and processes within defence. Many of the concerns that come to us are a result of mixed information and mixed messages, and families not being able to access the provision that is there because they simply do not know how to access it or are being blocked in some way.

Externally, the issue is subtly different. There is not an unwillingness from the general UK population to support service personnel and their families. What there is sometimes is a lack of knowledge and understanding. In many of the large organisations that they are interfacing with, whether that is the NHS, a local authority or the Department for Work and Pensions, there is often a lack of understanding of the unique circumstances of service personnel and their families. It is difficult sometimes for those families in particular, who are to an extent slightly outside society—I am not articulating that well, because that is not what I want to say, particularly as a former service family and veteran myself. Often with housing, as well as sometimes healthcare and education—particularly if they are overseas or move back from overseas—their interfaces with external statutory authorities are not always straightforward and can vary hugely as they move around the country. Your experience in Scotland might be very different to your experience in England. Their ability to interface effectively with those services can sometimes be compromised.

Many of these organisations have signed up to the armed forces covenant. The people at the top are very happy to sign up to the armed forces covenant and say, “Yes, we made a great commitment.” The people on the frontline, who are actually dealing with our service personnel and their families, are often not so well-informed and do not necessarily fully understand some of the additional or different provision that has been made under the terms of the armed forces covenant. Those are the big handfuls, and to finally answer your question, those two key areas are where the Armed Forces Commissioner could help.