Helen Hayes
Main Page: Helen Hayes (Labour - Dulwich and West Norwood)Department Debates - View all Helen Hayes's debates with the Home Office
(5 years, 6 months ago)
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Jessica Morden (Newport East) (Lab)
Helen Hayes (Dulwich and West Norwood) (Lab)
Mr Tanmanjeet Singh Dhesi (Slough) (Lab)
Caroline Nokes
We worked very hard with the independent adviser, and indeed with victims of Windrush, to ensure the claim form was as accessible and as easily understood as possible. It is a complicated claim form, because there are 13 different heads of claims under which people are able to claim compensation, but we have set up a contract with Citizens Advice so they can get independent advice without having to resort to using lawyers.
Helen Hayes
Community organisations working with Windrush citizens, including the Black Cultural Archives in my constituency, report that the compensation scheme simply is not working. The form is too complex, advice is neither accessible nor specialist enough, and the burden of proof is far too high. Will the Minister review the scheme, acknowledge that it is not working, and, as an absolute minimum, provide immediate funding for specialist legal advice to be available not only by phone but in person to every Windrush citizen who needs it?
Caroline Nokes
As I outlined, there is already a contract in place with Citizens Advice to provide that independent advice. There is an ongoing series of engagement events, with taskforce officials from the Home Office attending different community groups across the country, including in London. There have been two events in Newport. It is important that we get this right, which is why we worked with Martin Forde to have a scheme that gave us independent advice. It is important that we work through it. I know that at 18 pages the claim form is quite long, but of course individual claimants have to fill in only the components that are relevant to them, not every page.