Thameslink

Helen Hayes Excerpts

Wednesday 19th July 2017 Westminster Hall

[Helen Hayes (Dulwich and West Norwood) (Lab)]

It is a pleasure to serve under your chairmanship, Mr Bailey. I congratulate the hon. Member for St Albans (Mrs Main) on securing the debate; it is a welcome opportunity to raise the misery being caused to my constituents as a consequence of the failures of our rail services.

It is hard to overstate the cumulative impact of failing rail services on my constituents in Dulwich and West Norwood over the past two years. The hon. Lady mentioned the bottom three franchises for customer satisfaction being Southern, Southeastern and Thameslink. Those are the only franchises that operate in my constituency, so we have, on different parts of the route, different combinations of misery. Commuting by rail from my constituency is a universally difficult and miserable experience.

The debate is focused on Thameslink passenger services, which I will return to in a moment, but it would be remiss of me to contribute to a debate on one part of the GTR franchise without putting on the record the utter misery caused to my constituents who travel on Southern Rail services, which are also run by GTR. I have heard from almost 2,000 constituents over the past 18 months about the catastrophic impact that the collapse in Southern rail services has had on their employment, family life and wellbeing.

The Government’s response to Southern Rail’s problems has been, frankly, too little, too late. While everyone understands that many of the problems can only be resolved through infrastructure investment, there is much more that can and should be done in the short term to provide passengers with timely information about delays and cancellations, and to re-establish effective negotiations with the trade unions to address the safety concerns that have been raised and to resolve the industrial dispute. The fact that the chief executive of GTR, who has responsibility for the Southern Rail franchise as well as Thameslink services, received a pay package of almost half a million pounds last year simply adds insult to injury for my constituents.

Thameslink services run through Tulse Hill, Herne Hill and Loughborough Junction stations in my constituency, in addition to peak-time services through Sydenham Hill and West Dulwich. Those services are vital for people who work in areas of central London, including Blackfriars, Farringdon and the City of London, or areas of intensifying employment, such as King’s Cross and Old Street, or those who need to access the tube network from Elephant and Castle. I was a Thameslink commuter to Farringdon, and then to Blackfriars, for the best part of 20 years prior to being elected to Parliament.

Thameslink services have been becoming more overcrowded and less reliable for many years. Passengers who use stations in my constituency have suffered the consequences of residential densification further down the line, meaning that it is now often impossible to get a seat or even to stand comfortably on trains that were not previously so full. With the exception of Herne Hill station, which has lifts, the stations in my constituency are not accessible. Loughborough Junction is a particularly challenging station to use, with very steep steps and narrow, windswept platforms. At peak times, passengers at Loughborough Junction are often unable to board trains at all because they are so overcrowded. The Loughborough Junction area is currently subject to considerable new residential development, increasing the number of homes in the area. New homes are badly needed, but they must be supported by investment in transport infrastructure to ensure that everyone in the community can continue to get to and from work and to access the services they need.

The current services are also desperately unreliable. There are delays and cancellations every day, and my constituents are forced to organise their lives in order to mitigate the impact of services they should be able to rely on. New rolling stock is slowly being introduced, and while to some extent those trains provide a more comfortable environment with more standing space, they are often just as overcrowded as the old ones. There is a view among many passengers that they should have been designed like Overground trains, with seating at the sides, to allow much more space for passengers who have to stand. We need 12-car trains across the network and investment to ensure that they can be accommodated at every station to maximise capacity for passengers.

I am also concerned about the potential loss of the direct service from my constituency to Luton airport. My constituents will now only be able to access that really important service by changing at Elephant and Castle, where trains are even more overcrowded. I am concerned that fewer trains will stop at Tulse Hill, Herne Hill and Loughborough Junction overall as a consequence of the timetable changes, in a situation where we need capacity to be increased, to cope with both current and future demand.

I am concerned that services currently run by Thameslink through Sydenham Hill and West Dulwich stations and not included in the current consultation may be lost if, in the Southeastern franchise renewal process, they are not considered to be sufficiently profitable. Those services are small in number but provide a vital route to work for many of my constituents. We need much more ambitious investment in rail infrastructure than is currently proposed to meet the transport needs of my constituents, as both our local population and the population further out of London on the same commuter lines continue to grow.

I have the following asks of the Minister today. The experience of the failure of the temporary timetable on the Southern network into London Bridge tells us that the robustness of the timetable in relation to the capacity of the network is a paramount consideration for reliability. When will the Minister confirm the capacity of the Thameslink core in relation to the proposed new timetable? Will he commit to exploring the reopening of Camberwell station between Loughborough Junction and Elephant and Castle stations, to provide extra capacity and a modern, fully accessible station environment to serve local residents, staff and patients travelling to King’s College Hospital and students travelling to the University of the Arts London sites in Camberwell and Elephant and Castle?

Will the Minister commit to ensuring there is no drop in the number of services through Loughborough Junction, Tulse Hill and Herne Hill stations following the consultations on the new timetable? Will he commit to securing the future of services to Blackfriars from Sydenham Hill and West Dulwich? Will he commit to exploring the reopening of the eastern platforms at Loughborough Junction station, to enable trains to stop there between Denmark Hill and Elephant and Castle? That would double capacity at Loughborough Junction station. Will he commit to working with Transport for London to open an Overground station at Brixton East, between Denmark Hill and Clapham High Street stations, to relieve pressure on the Thameslink network?

Will the Minister work to persuade the Secretary of State, who has not previously been inclined to do so, to work in a cross-party way with the Mayor of London to transfer all suburban rail services in south London to Transport for London to run, so that profits can be reinvested in the improvements we so urgently need, rather than being used to reward the poor performance of senior leaders in the private sector? Finally, can the Minister tell my constituents when they will be able to rely on rail services to run to the agreed timetable, without delays and cancellations, and when they can stop having to organise their lives around the failures of the GTR franchise, including the Southern railway?