Local Authority Funeral Charges

Helen Grant Excerpts

Tuesday 24th October 2017 Westminster Hall

[Siobhain McDonagh]

The position of families should certainly be considered at that desperate time.

The compassion shown by the head of Honor Oak cemetery was an isolated incident in what is a national problem—a rule for one that has not been the rule for all. For example, my constituents, Ann and her brother William, came to see me at my weekly advice surgery. Ann and her husband are joining us today to hear the Minister’s response to the story of the turmoil that their family have been through.

Just like Rachel’s family, Ann’s family have owned a grave space for decades—in their case, since 1965 in the London Borough of Hammersmith and Fulham. It holds both Ann’s grandmother and her father, who died in 1992. Before Ann’s mother passed away, she owned the grave space, which resulted in a £95.50 charge for Ann to transfer the ownership of the grave to her and her brother.

Does the Minister agree that that fee is both extortionate and unjustifiable? How can a resident in Hammersmith and Fulham be expected to pay £95.50 when a resident in Barking and Dagenham only pays £39 for the same process? And spare a thought for people in Hounslow, who would be charged £168 if they wanted to transfer the ownership of a grave.

[Mrs Helen Grant (Maidstone and The Weald) (Con)]

I congratulate the hon. Lady on securing this important debate. The average cost of a funeral in my constituency of Maidstone and The Weald is £4,900, including local authority costs, which is about 5% above the national average that the hon. Lady mentioned earlier. Does she agree that if local authorities can be persuaded to harmonise their funeral costs, they should also consider the very high additional costs?

[Siobhain McDonagh]

I certainly agree with the hon. Member, but later in my speech she will hear that even that high cost is not the highest in the country.

For Ann’s family, the cost of the funeral was just the beginning, at a time when they were already grieving for Ann’s mother. As Ann’s mother was not a resident of Hammersmith and Fulham at the time of her death, Ann was faced with a cost of £682 to lay her mother’s ashes. If the burial plot had been in Kingston, Ann would have been charged just £160, which—importantly—is precisely and fairly the same cost as that faced by the local residents. However, if the burial plot had been in Bromley, the cost would have been 14 times higher than in Kingston, at a shocking £2,212. That is an example of unjustifiable extortion, which was possible just because Ann’s mother did not live in that particular borough at the time of her death.

How can such a discrepancy between charges be acceptable? These figures could not be clearer in showing that the costs associated with burial are a lottery being run by local authorities, which unfairly prey on families at their time of grief. For Ann’s family, an extra charge of £170 was thrown in for good measure when she asked to add an inscription to the headstone, even though that change involved Hammersmith and Fulham Council doing nothing at all. Logic suggests that it is the inscriber of the gravestone who should charge for an inscription. Sadly, Ann’s case does not yet have an end, and I hope that the Minister will be able to help us to establish how she can best proceed, so that she can lay her mother’s ashes and finally be at peace. Ann clearly summarises her case:

“We are certainly not equal in life, but to allow us to be equal in death is surely the fairest and only decent decision to make.”

I have contacted dozens of local authorities to compare the costs associated with burial, and I am afraid that the Government clearly do not seem to consider us to be equal in death.

I am bringing this issue to the attention of Parliament because Ann, Rachel and others have asked me for help. I have also faced this scenario myself. When my dad, Cumin McDonagh, passed away 11 years ago, my family found ourselves in exactly the same position as Ann and Rachel. In our time of grief, my sister Margaret and I wanted nothing more than to ensure that he was as close to our mum as possible. The obvious choice for our family was to lay our dad to rest in Lambeth cemetery, just a few 100 yards from our family home. The cemetery is on the border between boroughs, but it sits narrowly in Wandsworth and, as residents of Merton, our family had to pay double the cost, despite the cemetery’s proximity to our home and, most importantly, to my mum. We did not fight the cost; we were mourning the loss of our dad and all we wanted was to see him at peace.

Across the country, local authorities double, triple and even quadruple their burial fees for non-residents, regardless of how long they previously lived in the borough—nearly every council charges extra for non-residents. That multiplier applies to any burial or interment fee, plus any grave lease cost. The justification offered by local authorities is that even if someone lived in the area for the majority of their life and owned a grave space there, the authority was not receiving their council tax at the time of their death.

For a non-resident of Bromley, the already extortionate burial fee of £2,069 faced by residents is quadrupled to an enormous £8,274 for non-residents. That means that there are former Bromley-based families, just like Rachel’s and just like Ann’s, who are simply not financially able to bury a family member in their family grave. And Bromley is not alone. Local authorities right across the country are capitalising on grieving families who have no choice but to pay the staggering costs with which they are burdened. A family might move a relatively short distance across a city and find themselves a non-resident for the cemetery they want to be buried in.

What is more, the costs are rising. Local authorities have increased cremation and burial fees by up to 49% over the past year. As a headline in The Times so aptly put it, “RIP affordable funerals”. I am sure that the Minister will agree that the bereaved should not be faced with the burden of having to shop around for the best deal on burial costs. It is unsurprising that human behaviour at a time of grief is not reflective of the behaviour of a typical so-called consumer. Those of us who have faced the loss of an immediate family member know only too well that we are desperate for the process to be as easy and efficient as possible and, above all, we want to be able to honour our loved ones as best we can. The last thing we want is to appear stingy to their memory. Those setting the burial costs know that, and they are in a position to capitalise on it immorally. What is more, privately-owned cemeteries are raising costs faster than ever, and I fear that recent history suggests that local authorities will follow suit, which indicates that there will be a worsening problem in years to come.

Although rates of cremation are rising, many people do not see it as an option, including many faith groups who consider burial to be a religious and deeply symbolic requirement. Choosing a burial, rather than a cremation, can add up to £5,000 in certain areas of the country, bringing some commentators to call a burial a luxury that is simply out of the reach of many families. Take Highgate cemetery in north London, where a burial can cost a simply staggering £18,325, or Hammersmith and Fulham’s council-led cemeteries in Fulham Palace Road and Margravine, which come with burial costs of a mind-blowing £12,464.

[Mrs Helen Grant]

I accept that the hon. Lady may well say more about this, but I wanted to mention that losing a child can be traumatic and can often lead to extreme financial hardship for the family, especially given the staggering costs to which she refers. I hope she agrees that the Chancellor should consider, in the coming Budget, setting up a child funeral fund to assist with those very high expenses in the case of children.

[Siobhain McDonagh]

I absolutely agree. We have already made reference to the wonderful campaign run by my hon. Friend the Member for Swansea East. She has been successful in getting child burial fees wiped out in Wales, as a result of that moving campaign and the story of the death of her son.

In Wandsworth, the cheapest council-led cemetery has burial costs of £4,697. The fees have risen by more than inflation in eight out of 10 council areas, with Watford Borough Council raising them by a remarkable 49.1% in the past year alone. That could be considered an isolated extremity, but not when burial fees are rising by more than double the rate of inflation across the country. They have risen faster than overall inflation, year on year, since 1980—they rose, on average, from £1,571 to £1,755 last year alone. Perhaps there is no starker example than that of the residents of Dunbartonshire in Scotland, where a letter change in a postcode makes the difference between being able to afford a burial and not. People in East Dunbartonshire should expect a fee of £2,088, which is almost double the fee in neighbouring West Dunbartonshire. As James Dunn, founder of Funeralbooker, so succinctly puts it:

“These price hikes are the ultimate stealth tax and a hidden side of austerity, going completely unnoticed by families until their moment of need. But with such significant price differences now appearing across the UK, many will be questioning whether these fees genuinely reflect the service they are getting or are simply down to opportunistic greed.”

I could not have put it better myself. There is a stark and immoral postcode lottery for the cost of dying, from an average burial fee of £419 in Northern Ireland to one of £3,806 in London. It is absolutely abhorrent that councils capitalise on life’s two certainties—tax and death—to plug the gaps in their funding and make up for widespread Government cuts.

So, what can be done? Although it does not excuse its extortionate pricing structure, I commend Lewisham Borough Council’s decision to ensure that all costs for non-residents are the same as for residents, provided they lived in the borough for more than 10 years. Hounslow Borough Council runs a similar scheme, whereby the fees are scaled to reflect the time spent in the borough. Does the Minister agree that such schemes could be replicated across all local authorities to ensure that the situation faced by Ann’s family, Rachel’s family and thousands of other families across the country is stopped once and for all?

Debate in these Chambers has led to tangible change and action on burial fees, with the commendable campaign on burial fees for children led by my hon. Friend the Member for Swansea East leading to such change across Wales. If we should take away one thought from today’s debate it should be Ann’s own words:

“I ask that the exploitation of grief stops, that there is one fair charge across all boroughs”.

I understand that there is a shortage of space for burials, with 680,000 of them projected for between 2015 and 2020 and full cemeteries providing councils with little income. I understand that residents’ taxes pay for the upkeep of council-led cemeteries. I even understand that there has to be a significant cost associated with a burial. But I do not understand the exploitation of the grief faced by families who are simply not in a position to negotiate or to shop around for the best deal. I do not understand the justification for astronomical burial costs, which is that they are needed to plug the gap that local authorities face due to Government cuts, and I certainly do not understand how those same local authorities can justify doubling, trebling or even quadrupling fees for their deceased former residents whose family members just want to see them laid to rest. It is high time that this tax on grief is put to rest.