Transport Secretary: East Coast Franchise

Debate between Helen Goodman and Daniel Zeichner

Wednesday 23rd May 2018 Commons Chamber

[Daniel Zeichner (Cambridge) (Lab)]

It is a pleasure to follow the hon. Member for Milton Keynes South (Iain Stewart) and other expert members of the Transport Committee who have spoken in this debate. I am only sorry that the Secretary of State has left the Chamber—left the dock, effectively—because I was rather hoping that we might discuss what we will do with the £2,400. I was going to suggest that we should perhaps buy him a bus pass, because I am very keen on moving from rail to bus. I was actually going to say something nice about him as well—only one nice thing, I hasten to add—because I was going to thank him for raising the vexed issue of the timetable changes. Many Members will have heard their constituents’ concerns about the way in which the process has been handled. Of course, this is a major set of changes—we understand that—and such change is not easy to implement.

I was on the “Mann in the Morning” programme on wonderful Radio Cambridgeshire this morning, listening to people who have had bad experiences on the rail line from Cambridge. Those experiences were immediately blamed by the Secretary of State on Network Rail. We are now in the process of no longer transferring risk within the system, but transferring blame. It is not all about Network Rail; the train operating companies must bear some responsibility. If we get a chance to look into what happened around this timetable change, we may well find that that is the case, too.

The positive side is that people in the industry want to make it work. The message from passengers that I heard today is that they want the system to be run as a public service, and that is also the ethos that many in the industry want. We should try to focus on that because, despite privatisation over 25 years, most people in the rail industry still have a public sector ethos. If we could celebrate that and make it work, we would do much better.

I do not agree with Members who say that the franchising system works. I am deeply sceptical about it. A number of reasons have been raised for the failure of this particular franchise. Network Rail is, of course, immediately blamed for ideological reasons. In fact, the evidence given to the Transport Committee rather suggested that the relationships were “not very clear” and that there were some “implicit” understandings rather than “contractual” understandings. If we are writing big contracts, we do not do it like that. Network Rail was not to blame for the failure of this particular contract. It was probably down to a decline in the number of season ticket sales because this route, as has been said, is volatile.

If we are to return to the Brown recommendations and say that train operating companies should not be subjected to these big macroeconomic risks, I would ask what kind of risk transfer is really taking place. These are the very risks that we face, and other businesses have to cope with such risks.

[Helen Goodman]

This discussion about the over-bidding on the franchise reminds me precisely of the discussion that we had with the mobile phone companies, which came along, cap in hand, having overbid for their spectrum. It was clear that the system was just not working because people wildly overbid.

[Daniel Zeichner]

I am afraid that my hon. Friend is right. That takes us into a much broader philosophical discussion about how we get investment into our key industries, and that applies to a whole range of discussions. Just look at the huge number of consultants, lawyers, contracts and all the rest of it that are involved. We are told that some 300 people are employed just on trying to sort out who is responsible for delays and that hundreds of millions of pounds are lost on this process. Frankly, do we really need all of that? What are the train operating companies actually delivering, apart from the delightful colour changes that have been suggested? If we ask passengers what they want, they say an integrated system. They are talking not about transferring risk or arguing about blame, but about getting the system to work. Let me conclude with a few words about the so-called future partnership model.