PIP Back Payments

Heidi Allen Excerpts
Tuesday 30th January 2018

(6 years, 9 months ago)

Commons Chamber
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Sarah Newton Portrait Sarah Newton
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It is with deep regret that I hear the hon. Lady making such appalling and unsubstantiated claims about people committing suicide as a result of this. All of us in this House have a duty to be very mindful of the language and evidence we use to make such assertions. We are talking about some of the most vulnerable people in society, and it is shameful when Members deliberately misuse data.

I am pleased to have this opportunity—[Interruption.] Listen, the data to which the hon. Lady is referring is often misquoted, and it comes from the adult psychiatric morbidity survey. The deputy chief medical officer, Professor Gina Radford, has said that the adult psychiatric morbidity survey does not show any causal link between being on benefits and suicidal thoughts or behaviour. The survey findings indicate certain associations, but they do not indicate causality. The hon. Lady might not want to take my word for it, but is she seriously doubting the word of the deputy chief medical officer?

Heidi Allen Portrait Heidi Allen (South Cambridgeshire) (Con)
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I am very pleased that the Secretary of State has decided to accept this ruling from the Court and that the Minister has today confirmed that there will be no face-to-face reassessments—that is absolutely right. I am also greatly encouraged that the Minister will be working with Mind, Paul Gray and other knowledgeable people to rectify the situation. Might she continue to work with them on an ongoing basis to see what other improvements can be made to PIP? The Work and Pensions Committee, of which I am a member, is about to publish its recommendations. I believe that a fundamental overhaul of the PIP process is required, but a number of very small things could be done, such as introducing videoed assessments, that would make a huge difference to how claimants feel about the process.

Sarah Newton Portrait Sarah Newton
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I thank my hon. Friend for her question and for the invaluable work that she and other members of the Work and Pensions Committee do. I look forward to receiving the Committee’s recommendations and will give them careful consideration.

I want to reassure my hon. Friend and other hon. Members that I believe in continuous improvement. I am very grateful for the constructive working relationship that I have with many disability rights organisations and charities that support disabled people, and for the time they give to my PIP stakeholder group. We are about to set up panels of claimants of both employment and support allowance and PIP so that we further engage with claimants themselves. Of course, we undertake proper independent customer satisfaction surveys to ensure that we take every opportunity to improve the claimant experience.