Local Post Offices

Debate between Harriett Baldwin and Ben Coleman

Thursday 30th January 2025 Commons Chamber

[Dame Harriett Baldwin]

I have given way.

The previous Government worked to enter into a new partnership with post offices and came up with the idea that people could confirm their identity in person. That is a way of using that valuable network across the land. We recognise that vulnerable people sometimes struggle to verify their identity online. We also began the initiative to help communities dealing with bank closures by setting up a network of banking hubs. I was pleased to hear the Minister confirm earlier today that he will continue backing banking hub delivery through the Post Office, but does he consider that the framework negotiations between the Post Office and the banks, which are in their final stages, are going well?

One year on from ITV’s historic programme “Mr Bates vs the Post Office”, I want to put on record my thanks to my hon. Friend the Member for Thirsk and Malton (Kevin Hollinrake) for all he did to address the issues raised in that programme. Can the Minister detail the progress his Government are making on the compensation for sub-postmasters?

I want to raise the issue of Fujitsu, which designed the Horizon IT system that has destroyed so many lives and livelihoods. Under the previous Government, there were discussions with Fujitsu about providing a share of the compensation to the victims of the Horizon scandal, and Fujitsu confirmed that it will pause bids for Government contracts until the public inquiry is concluded. However, this month it was reported that the Government have awarded new contracts to Fujitsu. When Labour was in opposition, many Labour Members criticised awards made to Fujitsu, so can the Minister provide an update on the Government’s current approach?

[Ben Coleman]

The hon. Lady mentions the Horizon scandal. Is she of the opinion that the previous Government’s failure to address the Horizon scandal over such a long period of time and the billions of pounds that have had to be spent sorting out the mess since then have nothing to do with the financial problems that the Post Office now finds itself in?

[Dame Harriett Baldwin]

I do not want to politicise this too much, because I think that had gone on for a long period of time, and the inquiry took a lot of evidence last year. I think my hon. Friend the Member for Thirsk and Malton played a remarkable role in exonerating so many people, and in setting up the public inquiry.

My next question to the Minister is: could he provide an update on what he is hearing through his channels about when the inquiry may publish its report. It finished taking public evidence at the end of last year, and I anticipate it may publish that later this year, but does he have an update on that for the House? Does he have any plans to compensate sub-postmasters and sub-postmistresses who were victims of Horizon’s predecessor systems—the Capture and ECCO systems that predated Horizon—and does he have plans to quash any convictions arising from those two systems?

In the spending review, how much public money is the Minister requesting to put in a replacement for the Horizon system? Can he tell us how many post offices currently benefit from small business rate relief, and what are the Government plans about continuing that throughout this Parliament? Further to the question from the hon. Member for Wokingham (Clive Jones) about today’s worrying announcement from Ofcom that second class post may be delivered only every other weekday and not on Saturdays, what discussions is the Minister having with Ofcom to prevent this further attack on the demand for our precious postal services?

To conclude, we have heard how incredibly important this precious network of friendly people across our land is to this country, with those 11,500 post offices and the distance requirements that are in place. After hearing from so many colleagues, will the Minister reassure the House that he will sustain that network throughout the life of this Parliament. Prevention is so much better than cure. Let us all focus on supporting our much-loved post offices in any way we can to continue the wonderful work that they do up and down the country.