Asked by: Gregory Stafford (Conservative - Farnham and Bordon)
Question to the Department for Science, Innovation & Technology:
To ask the Secretary of State for Science, Innovation and Technology, what steps his Department is taking to ensure adequate safeguards are in place for (a) older and (b) vulnerable people during the transition from the Public Switched Telephone Network to digital landlines.
Answered by Chris Bryant - Minister of State (Department for Culture, Media and Sport)
This is an issue that the new Government takes especially seriously. The Government is determined to ensure that any risks arising from the industry-led migration from the Public Switched Telephone Network (PSTN) to Voice over Internet Protocol (VoIP) are mitigated, for all customers across the UK.
A definition of vulnerable customers who may require additional support in the context of the digital switchover was published in November 2024. It includes those who are telecare users and those dependent on their landline. Any customer, including the elderly, can also self-identify as requiring additional support.
Communication providers and network operators signed voluntary charters in December 2023 and March 2024, committing to protect vulnerable consumers during the PSTN migration. On 18 November 2024, the major communication providers agreed to adhere to further safeguards set out in the non-voluntary migrations checklist before restarting non-voluntary migration of customers.
Asked by: Gregory Stafford (Conservative - Farnham and Bordon)
Question to the Department for Science, Innovation & Technology:
To ask the Secretary of State for Science, Innovation and Technology, pursuant to his Answer of 21 November to Question UIN 14700 on Broadband: advertising, whether he plans to include guidance in his forthcoming Statement of Strategic Priorities.
Answered by Chris Bryant - Minister of State (Department for Culture, Media and Sport)
The government sees the use of consistent terminology between providers as a means to support take-up of gigabit capable broadband services and we continue to engage with Ofcom on this topic.
The government is planning to consult on the draft updated Statement of Strategic Priorities (SSP) for telecommunications, the management of radio spectrum, and postal services in the coming weeks. As part of the consultation process, we would welcome views on content of the SSP from industry stakeholders.
Asked by: Gregory Stafford (Conservative - Farnham and Bordon)
Question to the Department for Science, Innovation & Technology:
To ask the Secretary of State for Science, Innovation and Technology, what steps he is taking with the broadband industry to support the take-up of full fibre networks.
Answered by Chris Bryant - Minister of State (Department for Culture, Media and Sport)
The government continues to work with the broadband industry and regulatory bodies to support take-up of gigabit-capable broadband.
The government welcomes the introduction by Ofcom of new guidance to ensure consumers are told in clear terms, at point of sale, about the technology that underpins their broadband service.
We also welcome the launch of One Touch Switch (OTS) by industry. Consumers now only have to contact their new provider when they wish to switch provider. OTS should support take-up of gigabit broadband as it makes it more straightforward for consumers to upgrade and move providers.
Asked by: Gregory Stafford (Conservative - Farnham and Bordon)
Question to the Department for Science, Innovation & Technology:
To ask the Secretary of State for Science, Innovation and Technology, what steps he is taking to help protect the integrity of global research from authoritarian regimes.
Answered by Feryal Clark - Parliamentary Under Secretary of State (Department for Science, Innovation and Technology)
The Government wants the UK research sector to engage with all international partners, in a way that takes account of specific national security concerns, is compliant with the UK’s security policies and regulations, and protects the integrity of global research.
As part of my department's proactive engagement with the research sector, the Research Collaboration Advice Team (RCAT) provides tailored advice to universities on managing national security risks in international collaboration. The Government also offers published guidance through the National Cyber Security Centre (NCSC) and National Protective Security Authority's (NPSA) Trusted Research.